Emplifi Social Marketing Cloud vs UserVoice comparison

The compared Emplify and UserVoice solutions aren't in the same category. Emplify is ranked #16 in SC , and holds a 2.3% mindshare in the category. UserVoice is ranked #14 in CFM , and holds a 9.6% mindshare. Additionally, 100% of UserVoice users are willing to recommend the solution.

Emplifi Social Marketing Cloud

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33 Comparison Views

UserVoice

Read 5 UserVoice reviews

10 Views
6 Comparison Views

100% willing to recommend

Emplifi Social Marketing Cloud

UserVoice

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Emplifi Social Marketing Cloud and UserVoice based on real PeerSpot user reviews.

Find out what your peers are saying about Sprinklr, Salesforce, Qualtrics and others in Social CRM.

To learn more, read our detailed Social CRM Report (Updated: April 2025).

Buyer's Guide

Social CRM

April 2025

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Helped 851,604 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Emplifi Social Marketing Cloud

Average Rating

0.0

Number of Reviews

Ranking in other categories

Social CRM (16th)

UserVoice

Average Rating

8.6

Number of Reviews

Ranking in other categories

Customer Feedback Management (14th)

Mindshare comparison

While both are Customer Relationship Management solutions, they serve different purposes. Emplifi Social Marketing Cloud is designed for Social CRM and holds a mindshare of 2.3%, up 1.8% compared to last year.
UserVoice, on the other hand, focuses on Customer Feedback Management, holds 9.6% mindshare, up 1.6% since last year.

Social CRM

Customer Feedback Management

Featured Reviews

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it_user245436

Digital Marketing Apprentice at a tech services company with 51-200 employees

The idea forum needs more features but the knowledge base is valuable.

Ticket insights The knowledge base It has helped us to improve our response time to users, thus giving them a better experience from support. The idea forum is lacking in features, it doesn’t allow you to attached files when commenting on an idea. I've used it for one year. No issues…

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Comparisons

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Product Reports

Buyer's Guide

Social CRM

April 2025

Download Emplifi Social Marketing Cloud product report

Buyer's Guide

Qualtrics XM Platform vs. UserVoice

April 2025

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Overview

Deliver authentic content at scale and boost engagement across your social media channels with best-in-class social media management tools and AI-powered capabilities.

Emplify

From scalable support with automated answers to common questions and support ticketing, to staying on top of churn (and drive word-of-mouth referrals) with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business. It only takes a few minutes to embed a UserVoice widget, or mobile SDK, into your app giving you have a comprehensive solution for anything your users can throw at you.

UserVoice

Sample Customers

Information Not Available

PicCollage, FullContact, Bing Ads, zynga, Microsoft, Zillow, hootsuite, Sephora

Find out what your peers are saying about Sprinklr, Salesforce, Qualtrics and others in Social CRM. Updated: April 2025.

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851,604 professionals have used our research since 2012.

We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.