ElectroNeek vs IBM Datacap comparison

ElectroNeek and IBM are both solutions in the Intelligent Document Processing (IDP) category. ElectroNeek is ranked #15 with an average rating of 7.0, while IBM is ranked #7 with an average rating of 8.5. Additionally, 95% of ElectroNeek users are willing to recommend the solution, compared to 89% of IBM users who would recommend it.

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Executive SummaryUpdated on Oct 10, 2024

IBM Datacap and ElectroNeek both compete in the document processing category. Datacap holds the upper hand due to its superior data extraction and OCR capabilities, making it well-suited for handling complex workflows, while ElectroNeek stands out for affordability and scalability.

Features: IBM Datacap is recognized for its efficiency in processing unstructured data, extensive configurability, and robust integration with systems like FileNet. ElectroNeek offers unlimited bots for scalability, ease of use, and budget-friendly solutions catering especially to smaller enterprises.

Room for Improvement: IBM Datacap needs to enhance its OCR speed, support for Arabic language documentation, and AI technology integration like Watson. ElectroNeek could improve by enhancing activity integrations, browser compatibility, particularly with Microsoft Edge, and expanding remote desktop interaction support.

Ease of Deployment and Customer Service: Both products offer on-premise deployment options, with ElectroNeek also supporting private and hybrid cloud setups. Users report IBM Datacap struggles with the responsiveness of technical support, while ElectroNeek experiences stretched support teams but benefits from quicker ticket response times.

Pricing and ROI: IBM Datacap is costly due to user-based and process-based charges, which may deter smaller businesses despite its integration with IBM products. ElectroNeek provides more flexible and budget-friendly pricing, appealing to startups and smaller enterprises, with its affordability being a significant advantage for accessing automation.

To learn more, read our detailed ElectroNeek vs. IBM Datacap Report (Updated: July 2025).

Buyer's Guide

ElectroNeek vs. IBM Datacap

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Ishmael Munyai

Robotics Process Automation (RPA) Developer at Apollo Studios

With an easy initial setup phase in place, the tool needs to provide functionalities like web scraping to users

It is a very scalable solution. In ElectroNeek, you can build your project in modular programming or with the use of sub-programs. You can have a lot of sub-programs that make up a whole project. If you don't wanna use the drag-and-drop activities, you can use JavaScript or Python instead. So it's very useful when you are working with things such as SPS. Actually, you can write scripts to support all the product functionalities with Python and manage the product's functions. You will find a company named Apollo Studios on the website of ElectroNeek. I think they are one of the best companies in South Africa that entered into a partnership with ElectroNeek.

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DeekshithShetty

Software Development Senior Specialist at NTT Data

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"The best feature of Automate is its ease of use, which is a major selling point."

"Overall, the whole product is really nice and provides significant benefits."

"I find the ease of use from a programming perspective very valuable."

"The pricing is excellent. I would give them perfect marks in that regard."

More Automate pros

"The product's initial setup phase was easy."

"The product's setup is straightforward."

"The drag and drop feature, which is no code, is very useful for me because I am not a technical person. It is very user-friendly."

"ElectroNeek was extremely easy to use, especially its UI was easy to navigate with limited training."

"We find the OCR feature very valuable, due to the corrector recognition that it provides; this is very useful for document processing."

"My favorite feature is that you can have unlimited bots without having to buy more licenses. That's a powerful option for scalability."

"The cost is the best thing about ElectroNeek."

"The most valuable feature is the price."

More ElectroNeek pros

"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."

"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."

"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."

"The solution automates manual data entry."

"It is the best solution for scanning purposes."

"It reduces human error and saves time."

"One valuable feature of IBM Datacap is the OCR capability, along with its ability to read fields from documents."

"Very scalable and stable data capture and extraction solution that's very simple to install."

More IBM Datacap pros

Cons

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"There is a lack of good development for artificial intelligence, such as machine learning."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."

More Automate cons

"The solution needs to improve its stability."

"The integrating capability of the product needs to be improved, to ensure that it works with all systems involved in a process."

"It's not applicable to very large enterprises and for difficult work or more complex processes."

"I think that this solution could improve remote desktop interactions."

"The pricing is an area with a shortcoming, and from an improvement perspective, it needs to be made cheaper."

"Its price could definitely be lower."

"The solution works well with Google Chrome, but not with Microsoft Edge, which is the browser we use for automation."

"When I wanted to use web scraping for tables in web applications, I found through online forums that such functionality or activity is currently not working as it shows."

More ElectroNeek cons

"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."

"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation. Expertise in this specific product is rare throughout the market. One key reason is the product's limited downloads. Additionally, archiving solutions are often perceived as complex and challenging, dissuading many companies from venturing into this domain. Consequently, partners who specialize in archiving solutions are always seeking straightforward, uncomplicated options that are easy to manage and meet customer expectations."

"It can take some time to implement."

"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."

"Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic."

"The reading efficiency of the solution needs to be improved."

"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."

"The interface can be more intuitive."

More IBM Datacap cons

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"It comes with a package that costs approximately $20,000 USD per year."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"Once you buy the software, you just pay for the support for backend help."

More Automate pricing and cost advice

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a seven."

"I give the price an eight out of ten."

"It's very affordable and the licensing is billed on a yearly basis."

"Its price could definitely be lower. Its licensing is on a yearly basis. There is no additional cost to the standard licensing fees."

"My company has made a payment towards the purchase of a license from ElectorNeek."

"I believe we had a Silver Membership or something similar annually."

"It is an expensive solution."

"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."

"Pricing needs to stay competitive."

"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"This solution is the most expensive in the market."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."

More IBM Datacap pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Performing Arts

Comms Service Provider

14%

Educational Organization

13%

Computer Software Company

10%

Photography Company

10%

Financial Services Firm

16%

Government

13%

Computer Software Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

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What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

See all answers

RPA that Bots can run without centralized control?

Yea there are. For example Electroneek.

See all answers

What do you like most about ElectroNeek?

The product's initial setup phase was easy.

See all answers

What is your experience regarding pricing and costs for ElectroNeek?

My company has made a payment towards the purchase of a license from ElectorNeek.

See all answers

What do you like most about IBM Datacap?

The installation of the solution is very simple.

See all answers

What is your experience regarding pricing and costs for IBM Datacap?

Pricing is in the mid-range but could be more affordable, rated at four point five.

See all answers

What needs improvement with IBM Datacap?

IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing ...

See all answers

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Compared 17% of the time

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Product Reports

Buyer's Guide

Automate

August 2025

Download Automate product report

Buyer's Guide

Robotic Process Automation (RPA)

July 2025

Download ElectroNeek product report

Buyer's Guide

IBM Datacap

August 2025

Download IBM Datacap product report

Also Known As

HelpSystems Automate, Automate

ElectroNeek RPA

Datacap

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

ElectroNeek is an Intelligent Automation Platform transforming business process management in enterprises by integrating AI bots with employee workflows, automating routines, and helping humans to focus on more creative and strategic tasks. ElectroNeek provides a wide range of exciting low-code automation tools based on RPA, IDP, AI and GPT-4 (Conversational and Generative) technologies.

ElectroNeek

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

IBM

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

UFP, Clariant, Ricoh, FMBCapital, RePower

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

Buyer's Guide

ElectroNeek vs. IBM Datacap

July 2025

Free Report: ElectroNeek vs. IBM Datacap

Find out what your peers are saying about ElectroNeek vs. IBM Datacap and other solutions. Updated: July 2025.

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