ElectroNeek vs IBM Datacap comparison

ElectroNeek and IBM are both solutions in the Intelligent Document Processing (IDP) category. ElectroNeek is ranked #15 with an average rating of 7.5, while IBM is ranked #7 with an average rating of 8.5. Additionally, 95% of ElectroNeek users are willing to recommend the solution, compared to 89% of IBM users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

IBM Datacap and ElectroNeek both compete in the document processing category. Datacap holds the upper hand due to its superior data extraction and OCR capabilities, making it well-suited for handling complex workflows, while ElectroNeek stands out for affordability and scalability.

Features: IBM Datacap is recognized for its efficiency in processing unstructured data, extensive configurability, and robust integration with systems like FileNet. ElectroNeek offers unlimited bots for scalability, ease of use, and budget-friendly solutions catering especially to smaller enterprises.

Room for Improvement: IBM Datacap needs to enhance its OCR speed, support for Arabic language documentation, and AI technology integration like Watson. ElectroNeek could improve by enhancing activity integrations, browser compatibility, particularly with Microsoft Edge, and expanding remote desktop interaction support.

Ease of Deployment and Customer Service: Both products offer on-premise deployment options, with ElectroNeek also supporting private and hybrid cloud setups. Users report IBM Datacap struggles with the responsiveness of technical support, while ElectroNeek experiences stretched support teams but benefits from quicker ticket response times.

Pricing and ROI: IBM Datacap is costly due to user-based and process-based charges, which may deter smaller businesses despite its integration with IBM products. ElectroNeek provides more flexible and budget-friendly pricing, appealing to startups and smaller enterprises, with its affordability being a significant advantage for accessing automation.

To learn more, read our detailed ElectroNeek vs. IBM Datacap Report (Updated: June 2025).

Buyer's Guide

ElectroNeek vs. IBM Datacap

June 2025

Download the complete report

Helped 859,129 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

Read full review

Ishmael Munyai

Robotics Process Automation (RPA) Developer at Apollo Studios

With an easy initial setup phase in place, the tool needs to provide functionalities like web scraping to users

It is a very scalable solution. In ElectroNeek, you can build your project in modular programming or with the use of sub-programs. You can have a lot of sub-programs that make up a whole project. If you don't wanna use the drag-and-drop activities, you can use JavaScript or Python instead. So it's very useful when you are working with things such as SPS. Actually, you can write scripts to support all the product functionalities with Python and manage the product's functions. You will find a company named Apollo Studios on the website of ElectroNeek. I think they are one of the best companies in South Africa that entered into a partnership with ElectroNeek.

Read full review

DeekshithShetty

Software Development Senior Specialist at NTT Data

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to connect to websites and pull data is the solution's most valuable feature."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"We have found the pricing to be very reasonable."

"The product effectively handles all the tasks we require."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"The pricing is excellent. I would give them perfect marks in that regard."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

More Automate pros

"We find the OCR feature very valuable, due to the corrector recognition that it provides; this is very useful for document processing."

"My favorite feature is that you can have unlimited bots without having to buy more licenses. That's a powerful option for scalability."

"The product's setup is straightforward."

"The cost is the best thing about ElectroNeek."

"The drag and drop feature, which is no code, is very useful for me because I am not a technical person. It is very user-friendly."

"The product's initial setup phase was easy."

"ElectroNeek was extremely easy to use, especially its UI was easy to navigate with limited training."

"The solution is user-friendly with a really good UI and ID."

More ElectroNeek pros

"The OCR extractions are very good, almost 100% accurate now."

"I work for an insurance company, and we use Datacap for document processing."

"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."

"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."

"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."

"I can have all scanners accessible from my end."

"It is the best solution for scanning purposes."

"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."

More IBM Datacap pros

Cons

"Some companies have asked for voice integration. This is likely part of the roadmap."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"The OCR for Hebrew text needs to be improved."

More Automate cons

"ElectroNeek comes with three activities and we cannot add activities like we can with uiPADs."

"When I wanted to use web scraping for tables in web applications, I found through online forums that such functionality or activity is currently not working as it shows."

"Its price could definitely be lower."

"The integrating capability of the product needs to be improved, to ensure that it works with all systems involved in a process."

"It's not applicable to very large enterprises and for difficult work or more complex processes."

"The solution needs to improve its stability."

"I think that this solution could improve remote desktop interactions."

"The solution works well with Google Chrome, but not with Microsoft Edge, which is the browser we use for automation."

More ElectroNeek cons

"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."

"IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing feature is the ability to merge documents and present data across different UI screens."

"Datacap's technology seems a little behind the industry. It's still using the old .NET framework. They should move to .NET Core and start integrating some machine learning. You can do some integration yourself, but you expect a solution to include the latest machine-learning approaches if you're paying reasonable money for it."

"The solution's scalability needs improvement."

"Third-party integration could be improved; it's very slow."

"What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support."

"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."

"I would like better ease of use and more support options."

More IBM Datacap cons

Pricing and Cost Advice

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"Once you buy the software, you just pay for the support for backend help."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

More Automate pricing and cost advice

"My company has made a payment towards the purchase of a license from ElectorNeek."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a seven."

"I give the price an eight out of ten."

"I believe we had a Silver Membership or something similar annually."

"Its price could definitely be lower. Its licensing is on a yearly basis. There is no additional cost to the standard licensing fees."

"It's very affordable and the licensing is billed on a yearly basis."

"It is an expensive solution."

"Pricing needs to stay competitive."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"This solution is the most expensive in the market."

"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."

More IBM Datacap pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.

See recommendations

859,129 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Educational Organization

Comms Service Provider

13%

Educational Organization

12%

Financial Services Firm

11%

Computer Software Company

10%

Financial Services Firm

17%

Government

14%

Computer Software Company

12%

Insurance Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

See all answers

RPA that Bots can run without centralized control?

Yea there are. For example Electroneek.

See all answers

What do you like most about ElectroNeek?

The product's initial setup phase was easy.

See all answers

What is your experience regarding pricing and costs for ElectroNeek?

My company has made a payment towards the purchase of a license from ElectorNeek.

See all answers

What do you like most about IBM Datacap?

The installation of the solution is very simple.

See all answers

What is your experience regarding pricing and costs for IBM Datacap?

Pricing is in the mid-range but could be more affordable, rated at four point five.

See all answers

What needs improvement with IBM Datacap?

IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing ...

See all answers

Comparisons

UiPath Platform vs Automate

Compared 34% of the time

Microsoft Power Automate vs Automate

Compared 33% of the time

Blue Prism vs Automate

Compared 9% of the time

Automation Anywhere vs Automate

Compared 8% of the time

VisualCron vs Automate

Compared 6% of the time

More Automate Competitors

UiPath Platform vs ElectroNeek

Compared 61% of the time

Automation Anywhere vs ElectroNeek

Compared 21% of the time

Microsoft Power Automate vs ElectroNeek

Compared 18% of the time

More ElectroNeek Competitors

ABBYY Vantage vs IBM Datacap

Compared 32% of the time

Amazon Textract vs IBM Datacap

Compared 18% of the time

Microsoft Power Automate vs IBM Datacap

Compared 13% of the time

Tungsten TotalAgility vs IBM Datacap

Compared 11% of the time

OpenText Capture vs IBM Datacap

Compared 11% of the time

More IBM Datacap Competitors

Product Reports

Buyer's Guide

Automate

June 2025

Download Automate product report

Buyer's Guide

Robotic Process Automation (RPA)

June 2025

Download ElectroNeek product report

Buyer's Guide

IBM Datacap

June 2025

Download IBM Datacap product report

Also Known As

HelpSystems Automate, Automate

ElectroNeek RPA

Datacap

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

ElectroNeek is an Intelligent Automation Platform transforming business process management in enterprises by integrating AI bots with employee workflows, automating routines, and helping humans to focus on more creative and strategic tasks. ElectroNeek provides a wide range of exciting low-code automation tools based on RPA, IDP, AI and GPT-4 (Conversational and Generative) technologies.

ElectroNeek

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

IBM

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

UFP, Clariant, Ricoh, FMBCapital, RePower

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

Buyer's Guide

ElectroNeek vs. IBM Datacap

June 2025

Free Report: ElectroNeek vs. IBM Datacap

Find out what your peers are saying about ElectroNeek vs. IBM Datacap and other solutions. Updated: June 2025.

DOWNLOAD NOW

859,129 professionals have used our research since 2012.

See our ElectroNeek vs. IBM Datacap report.

See our list of best Intelligent Document Processing (IDP) vendors and best Robotic Process Automation (RPA) vendors.

We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.