ElectroNeek vs IBM Datacap comparison

ElectroNeek and IBM are both solutions in the Intelligent Document Processing (IDP) category. ElectroNeek is ranked #14 with an average rating of 7.5, while IBM is ranked #7 with an average rating of 7.8. Additionally, 95% of ElectroNeek users are willing to recommend the solution, compared to 88% of IBM users who would recommend it.

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Executive SummaryUpdated on Oct 10, 2024

IBM Datacap and ElectroNeek both compete in the document processing category. Datacap holds the upper hand due to its superior data extraction and OCR capabilities, making it well-suited for handling complex workflows, while ElectroNeek stands out for affordability and scalability.

Features: IBM Datacap is recognized for its efficiency in processing unstructured data, extensive configurability, and robust integration with systems like FileNet. ElectroNeek offers unlimited bots for scalability, ease of use, and budget-friendly solutions catering especially to smaller enterprises.

Room for Improvement: IBM Datacap needs to enhance its OCR speed, support for Arabic language documentation, and AI technology integration like Watson. ElectroNeek could improve by enhancing activity integrations, browser compatibility, particularly with Microsoft Edge, and expanding remote desktop interaction support.

Ease of Deployment and Customer Service: Both products offer on-premise deployment options, with ElectroNeek also supporting private and hybrid cloud setups. Users report IBM Datacap struggles with the responsiveness of technical support, while ElectroNeek experiences stretched support teams but benefits from quicker ticket response times.

Pricing and ROI: IBM Datacap is costly due to user-based and process-based charges, which may deter smaller businesses despite its integration with IBM products. ElectroNeek provides more flexible and budget-friendly pricing, appealing to startups and smaller enterprises, with its affordability being a significant advantage for accessing automation.

To learn more, read our detailed ElectroNeek vs. IBM Datacap Report (Updated: April 2025).

Buyer's Guide

ElectroNeek vs. IBM Datacap

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Ishmael Munyai

Robotics Process Automation (RPA) Developer at Apollo Studios

With an easy initial setup phase in place, the tool needs to provide functionalities like web scraping to users

It is a very scalable solution. In ElectroNeek, you can build your project in modular programming or with the use of sub-programs. You can have a lot of sub-programs that make up a whole project. If you don't wanna use the drag-and-drop activities, you can use JavaScript or Python instead. So it's very useful when you are working with things such as SPS. Actually, you can write scripts to support all the product functionalities with Python and manage the product's functions. You will find a company named Apollo Studios on the website of ElectroNeek. I think they are one of the best companies in South Africa that entered into a partnership with ElectroNeek.

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DeekshithShetty

Software Development Senior Specialist at NTT Data

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"The most valuable features for my client are timing and scheduling."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"The interface is simple, user-friendly, and very intuitive."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"The pricing is excellent. I would give them perfect marks in that regard."

More Automate pros

"The product's setup is straightforward."

"My favorite feature is that you can have unlimited bots without having to buy more licenses. That's a powerful option for scalability."

"The product's initial setup phase was easy."

"The most valuable feature is the price."

"The solution is user-friendly with a really good UI and ID."

"We find the OCR feature very valuable, due to the corrector recognition that it provides; this is very useful for document processing."

"The cost is the best thing about ElectroNeek."

"ElectroNeek was extremely easy to use, especially its UI was easy to navigate with limited training."

More ElectroNeek pros

"I work for an insurance company, and we use Datacap for document processing."

"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."

"The most valuable feature is its ability to capture data, which changes all the time into different formats."

"The installation of the solution is very simple."

"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."

"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."

"It's a platform, not a configured application, so you can do what you want with it."

"It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."

More IBM Datacap pros

Cons

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

"The product also has a limited use case in some respects."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

More Automate cons

"The integrating capability of the product needs to be improved, to ensure that it works with all systems involved in a process."

"The solution needs to improve its stability."

"The solution works well with Google Chrome, but not with Microsoft Edge, which is the browser we use for automation."

"Its price could definitely be lower."

"I think that this solution could improve remote desktop interactions."

"When I wanted to use web scraping for tables in web applications, I found through online forums that such functionality or activity is currently not working as it shows."

"It's not applicable to very large enterprises and for difficult work or more complex processes."

"The pricing is an area with a shortcoming, and from an improvement perspective, it needs to be made cheaper."

More ElectroNeek cons

"What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support."

"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."

"I give the scalability of the solution a six out of ten."

"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."

"Third-party integration could be improved; it's very slow."

"It can take some time to implement."

"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."

"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."

More IBM Datacap cons

Pricing and Cost Advice

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"Once you buy the software, you just pay for the support for backend help."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"It comes with a package that costs approximately $20,000 USD per year."

More Automate pricing and cost advice

"I believe we had a Silver Membership or something similar annually."

"My company has made a payment towards the purchase of a license from ElectorNeek."

"I give the price an eight out of ten."

"It's very affordable and the licensing is billed on a yearly basis."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a seven."

"Its price could definitely be lower. Its licensing is on a yearly basis. There is no additional cost to the standard licensing fees."

"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."

"Pricing needs to stay competitive."

"This solution is the most expensive in the market."

"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."

"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."

More IBM Datacap pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Educational Organization

11%

Comms Service Provider

11%

Computer Software Company

11%

Financial Services Firm

10%

Financial Services Firm

18%

Government

14%

Computer Software Company

13%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

See all answers

RPA that Bots can run without centralized control?

Yea there are. For example Electroneek.

See all answers

What do you like most about ElectroNeek?

The product's initial setup phase was easy.

See all answers

What is your experience regarding pricing and costs for ElectroNeek?

My company has made a payment towards the purchase of a license from ElectorNeek.

See all answers

What do you like most about IBM Datacap?

The installation of the solution is very simple.

See all answers

What is your experience regarding pricing and costs for IBM Datacap?

This solution is the most expensive in the market.

See all answers

What needs improvement with IBM Datacap?

When a client's requirement is not available in Datacap, out-of-the-box actions should be simpler to implement and no...

See all answers

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Product Reports

Buyer's Guide

Automate

April 2025

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Buyer's Guide

Robotic Process Automation (RPA)

April 2025

Download ElectroNeek product report

Buyer's Guide

IBM Datacap

April 2025

Download IBM Datacap product report

Also Known As

HelpSystems Automate, Automate

ElectroNeek RPA

Datacap

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

ElectroNeek is an Intelligent Automation Platform transforming business process management in enterprises by integrating AI bots with employee workflows, automating routines, and helping humans to focus on more creative and strategic tasks. ElectroNeek provides a wide range of exciting low-code automation tools based on RPA, IDP, AI and GPT-4 (Conversational and Generative) technologies.

ElectroNeek

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

IBM

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

UFP, Clariant, Ricoh, FMBCapital, RePower

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

Buyer's Guide

ElectroNeek vs. IBM Datacap

April 2025

Free Report: ElectroNeek vs. IBM Datacap

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