Elastic Observability vs OpenText Business Process Monitoring comparison

Elastic and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Elastic is ranked #6 with an average rating of 8.7, while OpenText is ranked #40 with an average rating of 7.5. Elastic holds a 2.6% mindshare in APM, compared to OpenText’s 0.4% mindshare. Additionally, 88% of Elastic users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Elastic Observability

Read 29 Elastic Observability reviews

8,436 Views
6,833 Comparison Views

88% willing to recommend

OpenText Business Process M...

Read 6 OpenText Business Process Monitoring reviews

666 Views
653 Comparison Views

100% willing to recommend

Elastic Observability

OpenText Business Process M...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Both OpenText Business Process Monitoring and Elastic Observability are prominent in business process monitoring and observability. Elastic Observability generally has the upper hand with its extensive features and higher user satisfaction in several areas.

What features are offered by OpenText Business Process Monitoring in comparison to Elastic Observability?

OpenText Business Process Monitoring offers straightforward tools, effective process documentation, and real-time monitoring. Elastic Observability provides advanced analytics, seamless integration, and a richer feature set.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to Elastic Observability?

OpenText Business Process Monitoring could improve scalability, reporting capabilities, and usability. Elastic Observability could enhance the setup process, optimize performance, and refine its user interface.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to Elastic Observability?

OpenText Business Process Monitoring is known for quick deployment and responsive customer service. Elastic Observability, while having a more complex deployment process, also offers supportive customer service.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to Elastic Observability?

OpenText Business Process Monitoring is regarded for its cost-effectiveness and decent ROI. Elastic Observability, despite being more expensive, delivers a higher ROI due to advanced features and overall capabilities.

To learn more, read our detailed Elastic Observability vs. OpenText Business Process Monitoring Report (Updated: December 2025).

Buyer's Guide

Elastic Observability vs. OpenText Business Process Monitoring

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Elastic Observability

Ranking in Application Performance Monitoring (APM) and Observability

6th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (9th), Log Management (14th), Container Monitoring (4th), Cloud Monitoring Software (7th)

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

40th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 2.6%, down from 6.2% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Elastic Observability	2.6%
OpenText Business Process Monitoring	0.4%
Other	97.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Mohammed-Abdelalim

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities

In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.

Read full review

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."

"It has always been a stable solution."

"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."

"I think Elastic Observability is already in very good shape."

"The solution is open-source and helps with back-end logging. It is also easy to handle."

"The solution allows us to dig deep into data."

"It is very stable, and I would rate it ten out of ten based on my interaction with it."

"Its diverse set of features available on the cloud is of significant importance."

More Elastic Observability pros

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"The stability has been very good over the years."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

Cons

"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."

"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."

"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."

"Elastic Observability needs to have better standardization, logging, and schema."

"Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal."

"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."

"The only challenging aspect for new users is often writing the query language."

"There could be more low-code features included in the product."

More Elastic Observability cons

"The solution should offer better integration with other tools from a service management perspective."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

Pricing and Cost Advice

"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."

"Pricing is one of those situations where the more you use it, the more you pay."

"We will buy a premium license after POC."

"Elastic Observability's pricing could be better for small-scale users."

"Since we are a huge company, Elastic Observability is an affordable solution for us."

"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."

"The product’s pricing needs improvement."

"The product is not that cheap."

More Elastic Observability pricing and cost advice

"On a three-year license package, it was a good deal."

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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

14%

Manufacturing Company

Government

Performing Arts

13%

Insurance Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	16

No data available

Questions from the Community

What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

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What is your experience regarding pricing and costs for Elastic Observability?

The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...

See all answers

What needs improvement with Elastic Observability?

After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...

See all answers

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

See all answers

What needs improvement with Micro Focus Business Process Monitor?

See all answers

What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

See all answers

Comparisons

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Compared 8% of the time

Dynatrace vs Elastic Observability

Compared 7% of the time

New Relic vs Elastic Observability

Compared 7% of the time

Grafana vs Elastic Observability

Compared 7% of the time

Zabbix vs Elastic Observability

Compared 6% of the time

More Elastic Observability Competitors

Dynatrace vs OpenText Business Process Monitoring

Compared 28% of the time

Knoa EPM vs OpenText Business Process Monitoring

Compared 21% of the time

Broadcom DX Application Performance Management vs OpenText Business Process Monitoring

Compared 19% of the time

Instana Dynamic APM vs OpenText Business Process Monitoring

Compared 12% of the time

Splunk AppDynamics vs OpenText Business Process Monitoring

Compared 10% of the time

More OpenText Business Process Monitoring Competitors

Product Reports

Buyer's Guide

Elastic Observability

January 2026

Download Elastic Observability product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

January 2026

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Also Known As

No data available

Micro Focus Business Process Monitor, HPE Business Process Monitor

Overview

Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.

Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.

What are the most important features of Elastic Observability?

Centralized Logging: Streamlines the collection, analysis, and storage of log data.
Powerful Search: Provides robust search capabilities for quick access to relevant information.
Scalability: Supports growing data needs across diverse environments.
Real-time Telemetry: Ensures up-to-date insights and monitoring.
Platform Integration: Seamlessly connects with services like Teams and Slack.
Data Visualization: Enhances visibility with Elastic APM and Kibana.

What benefits and ROI should users explore in reviews?

Cost-effectiveness: Offers significant savings through efficient data management.
Rapid Incident Response: Minimizes downtime with quick troubleshooting tools.
Comprehensive Insights: Supports better business decisions with detailed data analysis.
Performance Tracking: Enables assessment of system effectiveness and improvements.

Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.

Elastic

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Buyer's Guide

Elastic Observability vs. OpenText Business Process Monitoring

December 2025

Free Report: Elastic Observability vs. OpenText Business Process Monitoring

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