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NETSCOUT InfiniStreamNG vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
50th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Application Performance Monitoring (APM) and Observability (36th), IT Infrastructure Monitoring (41st)
NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
78th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.4%, down from 0.4% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
eG Enterprise0.4%
NETSCOUT InfiniStreamNG0.4%
Other99.2%
Network Monitoring Software
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.
Michael Gideon Genita - PeerSpot reviewer
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is simple to use."
"Single pane of glass to review status of the full environment."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"Its ability to monitor failures and to restart a Windows service when it fails."
"User session details"
"It gives good insight into inside of what's going on with Exchange."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"It's an easy product to set up."
"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."
"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."
"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."
"I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."
"It is very rock solid. We hardly have any hardware issues."
 

Cons

"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Dashboards are difficult to create, and not so useful."
"would like to see improvements in the alarm display console."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Needs to improve the networking monitor capabilities."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The integration must be improved."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."
"I'd like them to make the product more user-friendly."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
"There is a timeout feature that we have been asking for awhile."
"It's not able to communicate with our probes."
"I would like to see an improved level of stitching between IPs."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"We don't use the single pane of glass view, even though we own it."
 

Pricing and Cost Advice

"They are aligned with other enterprise solutions."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"It'd be nice if the price was lower. That would be an improvement."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"It is not expensive."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"I would like it to be more scalable with less spend."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"This product could be cheaper."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"The price is a little high."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Retailer
14%
Government
11%
Financial Services Firm
9%
Financial Services Firm
18%
Manufacturing Company
15%
Energy/Utilities Company
11%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
Ask a question
Earn 20 points
 

Also Known As

No data available
InfiniStreamNG, NETSCOUT ISNG, Infinistream
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
U.S. Department of Defense
Find out what your peers are saying about NETSCOUT InfiniStreamNG vs. eG Enterprise and other solutions. Updated: September 2025.
869,785 professionals have used our research since 2012.