eG Enterprise and ITRS Geneos are two monitoring tools with distinct strengths in monitoring solutions. ITRS Geneos appears to have the upper hand due to its advanced features, making it worth the investment for those seeking comprehensive monitoring solutions.
Features: eG Enterprise is valued for its detailed analytics, ease of integration across various platforms, and robust monitoring capabilities. ITRS Geneos is praised for its powerful real-time monitoring capabilities, customizable dashboards, and deeper insights from real-time data tracking.
Room for Improvement: eG Enterprise users indicate its reporting capabilities could be more flexible and intuitive, documentation could be improved, and its UI could be updated for a better user experience. ITRS Geneos users suggest enhancements in the software’s initial configuration process, reduction in complexity of dashboard creation, and improvements in the learning curve.
Ease of Deployment and Customer Service: eG Enterprise is noted for its straightforward deployment, strong user support, and reliable customer service. ITRS Geneos, while powerful, has a more complex deployment process but also receives positive feedback for its support services and assistance provided during setup.
Pricing and ROI: eG Enterprise is acclaimed for its competitive pricing and tangible ROI. Users feel that despite the higher initial cost, ITRS Geneos delivers substantial ROI due to its advanced features and functionalities, offering premium value for its extensive capabilities.
| Product | Market Share (%) |
|---|---|
| ITRS Geneos | 1.1% |
| eG Enterprise | 0.6% |
| Other | 98.3% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 12 |
| Large Enterprise | 39 |
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.
Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.
Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.
For more information, please visit https://www.itrsgroup.com/products/geneos
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
