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EdgeVerve AssistEdge RPA vs SAP Contextor comparison

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Featured Review
Buyer's Guide
Robotic Process Automation (RPA)
July 2022
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: July 2022.
621,548 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's a pretty robust product.""We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective.""We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution.""The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable.""A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending.""The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields.""We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents.""The cognitive features of this solution are good."

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"Good email automation and XL automation."

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"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

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Cons
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.""The user experience could be better both from an RPA perspective and from a business perspective.""The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines.""So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability.""I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not.""We are having some database issues, but we are addressing them.""We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed.""This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."

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"Lacks integration with third party tools."

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"SAP Contextor could improve by automating some processes."

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Pricing and Cost Advice
  • "I can't speak to pricing. It's a contract signed by upper management."
  • "We are on an annual contract to use the solution."
  • "My client is using RPA Express, which is available for them to use free of charge."
  • "One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
  • "The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
  • "As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
  • "We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
  • "The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."
  • More WorkFusion Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The cognitive features of this solution are good.
    Top Answer:The solution is not user-friendly, this is something they should improve.
    Top Answer:Good email automation and XL automation.
    Top Answer:The solution could be improved if it provided integration with third party tools like Python, native integration, which… more »
    Top Answer:The primary use case is similar to what it would be if you were using UiPath, Automation Anywhere or Blue Prism. It's a… more »
    Top Answer:The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need.
    Top Answer:This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool.
    Top Answer:SAP Contextor could improve by automating some processes.
    Comparisons
    Also Known As
    AssistEdge RPA
    Contextor
    Learn More
    Overview

    WorkFusion is the leading provider of Intelligent Automation solutions for Fortune 500 enterprises, banks, insurance, and financial services companies. Our AI-enabled Digital Workers augment traditional teams by performing highly skilled and decision-centric work in operations areas including customer service and onboarding, account opening and identify verification, anti–money laundering programs, and other document-intensive compliance activities. The WorkFusion Digital Workforce continually learns on the job through regular “human-in-the-loop” interactions with co-workers. Further, the WorkFusion Network, a powerful AI cloud nexus, provides shared insights, new skills, and knowledge crowdsourced from the ongoing experience of workers in multiple environments. Teams can hire our pre-configured and customizable Digital Workers or choose to build their own using the company’s AI toolsets. WorkFusion enables enterprises to increase workforce capacity, enhance customer satisfaction and ensure ongoing compliance.

    AssistEdge is a cohesive automation platform built with a suite of automation and AI
    capabilities. It enables enterprises to realize the full potential of automation by offering
    scalability, security, intelligence, and innovation.
    AssistEdge suite of products takes customers across the automation journey.

    AssistEdge Discover helps accelerate and amplify the power of automation through process
    discovery. It leverages user key strokes and sophisticated neural network algorithms to create
    an effective automation blueprint.
    AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
    — from process discovery to attended and unattended automation and orchestrating the
    human-digital workforce.
    The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
    industry-leading capabilities around scalability, security, and performance. Equipped with
    cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
    enterprises to traverse the ‘Automation Singularity’ journey.
    AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
    Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
    enterprises with intelligent automation as a service and accelerates times to value.
    AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
    organizations reimagine their contact centers and achieve superior customer experience. It
    provides a 360-degree view of the customers, provides insights based on past interactions and
    behavioral patterns, thereby increasing customer satisfaction.
    AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
    users, including students, developers, and professionals.

    Contextor’s RPA technology relieves business software users from performing repetitive tasks and enables both attended and unattended RPA within and across applications. To date, Contextor’s customers have deployed more than 100,000 bots automating business processes.

    Offer
    Learn more about WorkFusion
    Learn more about EdgeVerve AssistEdge RPA
    Learn more about SAP Contextor
    Sample Customers
    Deutsche Bank, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial
    OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
    BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
    Top Industries
    REVIEWERS
    Financial Services Firm50%
    Computer Software Company22%
    Manufacturing Company6%
    Recreational Facilities/Services Company6%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider17%
    Financial Services Firm12%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Computer Software Company40%
    Comms Service Provider14%
    Energy/Utilities Company8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company33%
    Comms Service Provider20%
    Energy/Utilities Company7%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business33%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise17%
    Large Enterprise66%
    Buyer's Guide
    Robotic Process Automation (RPA)
    July 2022
    Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: July 2022.
    621,548 professionals have used our research since 2012.

    EdgeVerve AssistEdge RPA is ranked 25th in Robotic Process Automation (RPA) with 1 review while SAP Contextor is ranked 28th in Robotic Process Automation (RPA) with 1 review. EdgeVerve AssistEdge RPA is rated 7.0, while SAP Contextor is rated 7.0. The top reviewer of EdgeVerve AssistEdge RPA writes "Provides good email automation and XL automation; lacks integration with third party tools". On the other hand, the top reviewer of SAP Contextor writes "Increases efficiency, good support, but automation needed". EdgeVerve AssistEdge RPA is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Kryon RPA and AutomationEdge, whereas SAP Contextor is most compared with UiPath, Automation Anywhere (AA), Blue Prism and IBM Robotic Process Automation (RPA).

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.