"It's a pretty robust product."
"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."
"The cognitive features of this solution are good."
"Good email automation and XL automation."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"The user experience could be better both from an RPA perspective and from a business perspective."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"We are having some database issues, but we are addressing them."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"Lacks integration with third party tools."
"SAP Contextor could improve by automating some processes."
EdgeVerve AssistEdge RPA is ranked 25th in Robotic Process Automation (RPA) with 1 review while SAP Contextor is ranked 28th in Robotic Process Automation (RPA) with 1 review. EdgeVerve AssistEdge RPA is rated 7.0, while SAP Contextor is rated 7.0. The top reviewer of EdgeVerve AssistEdge RPA writes "Provides good email automation and XL automation; lacks integration with third party tools". On the other hand, the top reviewer of SAP Contextor writes "Increases efficiency, good support, but automation needed". EdgeVerve AssistEdge RPA is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Kryon RPA and AutomationEdge, whereas SAP Contextor is most compared with UiPath, Automation Anywhere (AA), Blue Prism and IBM Robotic Process Automation (RPA).
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