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EdgeVerve AssistEdge RPA vs KnowledgeLake comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
29
Ranking in other categories
No ranking in other categories
EdgeVerve AssistEdge RPA
Ranking in Robotic Process Automation (RPA)
27th
Average Rating
6.8
Reviews Sentiment
5.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
KnowledgeLake
Ranking in Robotic Process Automation (RPA)
79th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.0% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 0.8%, up from 0.7% compared to the previous year. The mindshare of KnowledgeLake is 0.0%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Automate2.0%
EdgeVerve AssistEdge RPA0.8%
KnowledgeLake0.0%
Other97.2%
Robotic Process Automation (RPA)
 

Featured Reviews

Ibukun Shweta - PeerSpot reviewer
Automation optimizes scheduling, but improvements needed in error reporting and script execution
In my particular use case, for session management, it would be better if I could get a more granular view into connectivity issues to servers. Sometimes, although your flows or tasks are running as scheduled, connecting to the servers can hit a snag without alerts or error logs to check. Some servers might need patching or could be affected by network issues or latency. The workflow sometimes gets stuck without clarity on the errors. An explicit error report would be helpful, especially when the connection fails unexpectedly. It's complex to analyze problems that might arise from firewall issues or other anomalies that could hinder the flow from executing as expected. The depth of these connection challenges would benefit from better debugging capabilities. As for improvements, if Automate wasn't designed primarily for script execution, that's understandable. However, for Linux, I would prefer to see less complexity in workflows to achieve a natural completion of scripts. There are features, such as 'wait for terminal output,' that should more intuitively detect completion based on the shell prompt. Improving those aspects would make Automate more efficient for my needs. Regarding error reporting, I think Automate should offer better error reporting when connecting to servers. Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully. This is a significant concern, especially with critical workloads where visibility into errors is essential.
Rusty  Bradford - PeerSpot reviewer
The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded
Implementing new automations could be more seamless. It was challenging to build within, so we were highly dependent on Infosys developers. They had us over a barrel with that. AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
6%
Educational Organization
17%
Manufacturing Company
15%
Computer Software Company
12%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise4
No data available
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
What do you like most about EdgeVerve AssistEdge RPA?
The feature I like the most is the ability to capture elements easily, especially when automating web-based applicati...
What needs improvement with EdgeVerve AssistEdge RPA?
In terms of improvements for EdgeVerve AssistEdge RPA, there is nothing specific that could be identified as needing ...
What is your primary use case for EdgeVerve AssistEdge RPA?
The main use cases for EdgeVerve AssistEdge RPA are quite diverse; it can be used within finance, banking, supply cha...
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Also Known As

HelpSystems Automate, Automate
AssistEdge RPA
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
1. Aetna2. Accenture3. Adidas4. AIG5. Airbus6. Akamai7. Amazon8. American Express9. Bank of America10. Barclays11. BASF12. Bayer13. BNP Paribas14. Cisco15. Coca-Cola16. Colgate-Palmolive17. Constellation Brands18. Dell19. Disney20. eBay21. Eli Lilly22. ExxonMobil23. FedEx24. Google25. HP26. IBM27. Intel28. Johnson & Johnson29. JPMorgan Chase30. L'Oréal31. McDonald's32. MetLife33. Microsoft34. Morgan Stanley35. Oracle36. PepsiCo37. Procter & Gamble38. Prudential Financial39. Qualcomm40. RBC41. SAP42. Siemens43. Starbucks44. State Farm45. Tata Consultancy Services46. Toyota47. Unilever48. Visa49. Walmart50. Wells Fargo
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: August 2025.
867,676 professionals have used our research since 2012.