Dynatrace vs New Relic vs SolarWinds AppOptics comparison

Why PeerSpot?

Dynatrace and New Relic are both solutions in the Application Performance Monitoring (APM) and Observability category. Dynatrace is ranked #2 with an average rating of 8.7, while New Relic is ranked #4 with an average rating of 8.2. Dynatrace holds a 4.8% mindshare in APM, compared to New Relic’s 3.7% mindshare. Additionally, 95% of Dynatrace users are willing to recommend the solution, compared to 94% of New Relic users who would recommend it.

Dynatrace

Read 359 Dynatrace reviews

41,435 Views
27,761 Comparison Views

95% willing to recommend

New Relic

Read 176 New Relic reviews

26,514 Views
17,499 Comparison Views

94% willing to recommend

SolarWinds AppOptics

Read 9 SolarWinds AppOptics reviews

4,118 Views
2,594 Comparison Views

80% willing to recommend

Dynatrace

New Relic

SolarWinds AppOptics

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Dynatrace, New Relic, and SolarWinds AppOptics based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: September 2026).

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of September 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 4.8%, down from 9.0% compared to the previous year. The mindshare of New Relic is 3.7%, down from 5.2% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Dynatrace	4.8%
New Relic	3.7%
SolarWinds AppOptics	0.8%
Other	90.7%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Manish Indupuri

senior DevOps engineer at a tech services company with 10,001+ employees

AI-driven insights have reduced downtime and improved cross-team collaboration

We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.

Read full review

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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John Yuko

Assistant Manager ICT - Projects at I&M Bank Ltd

Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions

I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have used Dynatrace in our performance testing environments to get ahead of issues before they make it into production."

"Helps in managing capacity planning, services performance, and tuning database performance and optimizing queries."

"Dynatrace, the new solution, is basically the future of what we need."

"The return on investment is the cost savings in developer's time in troubleshooting, analyzing, and finding the root cause of application issues and coming to a resolution."

"Great for monitoring critical internal and public-facing applications."

"PurePath view of methods and the call stack are extremely valuable for troubleshooting and performance review."

"All the capabilities to create dashboards and business transactions has eliminated the gap between the technical stuff and business correlation."

"The PurePath technology, which is Dynatrace's bread and butter, is invaluable from early development all the way to production support."

More Dynatrace pros

"The thing that's nice about New Relic is it doesn't try and do everything, it does what it does."

"It has helped us maintain a much higher uptime than we had previously."

"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."

"It helps me to identify root cause on the code level issues."

"New Relic is a great SaaS which I will definitely continue using and will use in future products."

"Using New Relic, we can showcase business KPIs data and compare it with trends from the last month or year, easily check whether our business performance is declining, stable, or improving, as well as the revenue generated from our website, and analyze this data efficiently if we are sending it to their platform."

"However, as a dev-ops tool, it has been priceless."

"We have been able to automate a lot of our interactions with it."

More New Relic pros

"Technical support is always live and they're supportive."

"I have found the most valuable feature is application performance management."

"It's a solid application."

"SolarWinds AppOptics does far more than what an individual may realize; it is not just a SIEM tool."

"AppNeta provides a range of products, all based around intelligent network testing algorithms."

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

"The product has a great dashboard."

"The reporting of the solution is very good."

More SolarWinds AppOptics pros

Cons

"The web interface, in some cases, is a little ambiguous to use."

"We're developing more and more microservices and, each time, for an AppMon license, you have to deploy it, you have to configure it, you to get charged for it. It's very time-consuming."

"I still don't see the full depth of database metrics for database performance management. For example, I use Oracle Enterprise Manager and I use a type of access that provides me a lot of metrics and meaningful ways to evaluate database performance. That is something I don't see in Dynatrace yet."

"Needs more compatibility of platforms out-of-the-box."

"Scalability has improved quite a bit from the beginning."

"The problem evaluation feature is an awesome idea, but bit difficult to pick up initially."

"You have got cloning at one level, but it would be nice to have cloning at deeper levels."

"Dynatrace could be improved by having a fully functional applications and infrastructure monitoring feature. Their existing stack, which is SNMP-based, does not have full infrastructure monitoring, whereas if we compare it with other solutions like New Relic or Datadog, they have moved into infrastructure monitoring. The second improvement I would suggest is in regards to the cost. So far, Dynatrace is the most expensive APM that we sell, even compared to New Relic. I think they can improve a little bit in terms of the license pricing."

More Dynatrace cons

"Probably make the query language a little bit easier."

"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios."

"It hasn’t scaled quite right now. We use another tool for out-of-gate view."

"I think the APM mode can be improved. In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."

"The solution is quite expensive."

"There may be issues with scalability with individual users sending events up to the cloud."

"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."

"Currently, we don't have a way to send alerts which is a real pain."

More New Relic cons

"Because of its inability to monitor mobile solutions, I would rate this solution as a seven out of ten."

"I would like to see more integration with other tools that are available on the market."

"We had a stability issue with a portion of the installation (Sequencer) when it was first introduced and have chosen not to install that specific function."

"AppOptics would benefit from having a much more centralized view."

"The support is not too bad, but also not very good—it's quite standard."

"Does not perform traditional SNMP/CLI/NetFlow/WMI etc monitoring."

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."

"I'd like to see the ability to use other internal instrumented applications as filters in the overview/aggregation screen."

More SolarWinds AppOptics cons

Pricing and Cost Advice

"I think the pricing is at a fair value for what it is."

"There are additional Professional Services costs which ensure the solution is configured with meaningful names so you're getting the most money for your investment."

"The pricing is a bit on the higher end."

"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."

"Dynatrace is very good and it's provided a lot of information, it plays a positive role in making your application up to date in the market. If you want to monitor some applications only, it would be cheaper if you did cloud monitoring, but the price benefit depends on the use case."

"Make sure your leadership buy-in is in place. Ensure leadership understands that an APM solution is a fairly expensive, so they know what they are getting into."

"It's expensive."

"Financially Dynatrace was a lot more expensive than AppDynamics."

More Dynatrace pricing and cost advice

"The solution is cheap, but prices can go up when users grow."

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."

"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."

"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."

"The pricing is fine."

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."

"The price of New Relic could improve. It is expensive."

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

More New Relic pricing and cost advice

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

"I believe the current licensing cost is reasonable."

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Outsourcing Company

Manufacturing Company

Computer Software Company

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

Construction Company

13%

Outsourcing Company

12%

Financial Services Firm

11%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	50
Large Enterprise	299

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if yo...

See all answers

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire sta...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems,...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individu...

See all answers

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing ...

See all answers

What is your experience regarding pricing and costs for New Relic?

As we talk about pricing, it is not that much cheaper. It totally depends on your ingestion, how much ingestion it is...

See all answers

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Comparisons

Datadog vs Dynatrace

Compared 5% of the time

Splunk AppDynamics vs Dynatrace

Compared 4% of the time

Avantra vs Dynatrace

Compared 3% of the time

Splunk Enterprise Security vs Dynatrace

Compared 3% of the time

Broadcom DX Application Performance Management vs Dynatrace

Compared 2% of the time

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Datadog vs New Relic

Compared 5% of the time

Splunk AppDynamics vs New Relic

Compared 4% of the time

Splunk Observability Cloud vs New Relic

Compared 2% of the time

Splunk Enterprise Security vs New Relic

Compared 2% of the time

Sumo Logic Observability vs New Relic

Compared 1% of the time

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OpenText Real User Monitoring vs SolarWinds AppOptics

Compared 7% of the time

Zabbix vs SolarWinds AppOptics

Compared 6% of the time

Splunk AppDynamics vs SolarWinds AppOptics

Compared 4% of the time

Infraon IMS vs SolarWinds AppOptics

Compared 3% of the time

Netdata vs SolarWinds AppOptics

Compared 3% of the time

More SolarWinds AppOptics Competitors

Product Reports

Buyer's Guide

Dynatrace

September 2026

Download Dynatrace product report

Buyer's Guide

New Relic

September 2026

Download New Relic product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2026

Download SolarWinds AppOptics product report

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

AppOptics, SolarWinds TraceView, Librato

Overview

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. To learn more about how Dynatrace can help your business, visit www.dynatrace.com, visit our blog and follow us on LinkedIn and X @dynatrace.

Dynatrace

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

SolarWinds AppOptics offers powerful network performance monitoring and application insights, aiding enterprises in optimizing operations.

SolarWinds AppOptics provides comprehensive tools for network and application performance management. This platform enhances real-time monitoring capabilities, offering topology discovery and hop-by-hop performance analysis. With a focus on minimal configuration, users gain extraordinary visibility into service-oriented architecture applications and are equipped to identify performance issues efficiently. The dashboard's integration capabilities streamline application performance data, empowering organizations with robust reporting features. The deployment is popularly on-premises, yet improvements are desired in pricing strategy and integrations with existing tools.

What are the important features of SolarWinds AppOptics?

Topology Discovery: Facilitates understanding of network structure and connections.
Real-Time Monitoring: Delivers current data to monitor system performance live.
Heat Maps: Provides visual insights into network traffic patterns and performance metrics.
Pathview Monitoring: Enables tracking and evaluation of network performance per segment.
Integration Capabilities: Supports metrics integration for comprehensive system monitoring.

What benefits and ROI should users expect?

Efficiency in Issue Resolution: Swift identification of network bottlenecks and performance issues.
Enhanced Reporting: In-depth reports facilitating data-driven decisions.
Increased Visibility: Comprehensive insights into application and network activities.
Minimal Configuration: Quick setup enabling immediate utility and productivity.

SolarWinds AppOptics is widely used in network operations within enterprises, also extending to server and application monitoring. Deployed to track servers and network devices, it aids in analyzation of logs and data across environments, and is essential for service management. Specific industries benefit from detailed deployment inventory and management portfolios enabled by AppOptics.

SolarWinds

Sample Customers

TD Bank, Zurich North America, Accenture, Macquarie, United Airlines, Raymond James, BT, Vodafone, Air France-KLM, TELUS, American Airlines, Air Canada, ADT, Virgin Money

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

TraxoCovea Insurance BTE TechnologyDatarista

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2026

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