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DX Unified Infrastructure Management vs ManageEngine Applications Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Cloud Monitoring Software
29th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (55th), Server Monitoring (20th), IT Infrastructure Monitoring (36th), AIOps (23rd)
ManageEngine Applications M...
Ranking in Cloud Monitoring Software
33rd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Application Performance Monitoring (APM) and Observability (46th)
 

Mindshare comparison

As of August 2026, in the Cloud Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 2.0%, up from 0.5% compared to the previous year. The mindshare of ManageEngine Applications Manager is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management2.0%
ManageEngine Applications Manager0.9%
Other97.1%
Cloud Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Any time we call up support, if the issue isn't resolved that day, I'm surprised."
"If you need an all-in-one solution that's easy to maintain, to scale and that you can rely on - Nimsoft Monitor is a good solution."
"It has provided greater security for our most important asset which is the handling of information."
"The application allows our NOC operators a very fast response time for issues on our clients systems, and by utilizing the alarm and ticketing system we are able to validate the alarm and begin working on the issue sometime before the client even knows there is a situation."
"Again, I can not say enough the cohesiveness of the product; it's not multiple different piecemeal products that have to be configured to work together, it's all one product under the hood, and it does what it says it does."
"We have found that the ROI with this solution is that the features available allow us to spot potential issues before they occur and cause problems for our customers."
"Besides the technical benefits described, CA UIM and CA Spectrum were the key factors in increasing the SLA from the IT environment to 99.99%, from the 99.5% achieved without CA solutions."
"Technical Support: The UIM support team is excellent."
"Price is the big issue here in Pakistan and they offer a very good price."
"The initial setup was straightforward, without complexity."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"ManageEngine Applications Manager's installation is pretty easy."
"If cost is your consideration and you have a well-rounded system administrator, this is a good product to explore."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"The most valuable features are: Takes care of all IT monitoring in one console: Server, apps and business services."
"We have a very good and long relationship with ManageEngine support guys, and they provide very good support for us."
 

Cons

"Support SLA for response and resolution is pathetic, even the quality of resolution is not up to the level of expectations."
"Web GUI (WASP) should be further developed as in some cases it has issues and instabilities."
"Yes, we did encounter on some stability issues earlier."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"There are a few areas for improvement, but I would have to say some of the Java content is a little buggy and would definitely like to see continued upgrades and improvements in the GUI."
"With the increased amount of data it has to collect, a different approach to data storage would be nice, perhaps something similar to a NoSQL instead of a relational method."
"Its integration to CA's SOI (manager of manager), the out of the box connector release by CA is disappointing."
"The problem is that implementation requires a significant amount of mapping effort."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"I would like the solution to improve the ability to track services."
"The main issue with ManageEngine is that it only functions as a record-keeping system, it has never had an IT framework in place."
"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"I would say that the implementation of ManageEngine Applications Manager is too detailed. You need some training to effectually use it."
"The inventory of assets needs improvement."
 

Pricing and Cost Advice

"The license cost depends on the number of probes and robots."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Reasonable setup cost and licensing prices."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"CAD $400,000 annually."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"Its price is good."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"It is a cost-effective solution."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
15%
Outsourcing Company
8%
Manufacturing Company
7%
Construction Company
13%
Outsourcing Company
10%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What is your experience regarding pricing and costs for ManageEngine Applications Manager?
I am satisfied with the licensing cost for ManageEngine Applications Manager.
What needs improvement with ManageEngine Applications Manager?
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...
What is your primary use case for ManageEngine Applications Manager?
I use application discovery and dependency mapping. It helps with managing application health.
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
Applications Manager
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Find out what your peers are saying about DX Unified Infrastructure Management vs. ManageEngine Applications Manager and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.