DX Performance Management vs NinjaOne comparison

DX Performance Management

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Executive SummaryUpdated on Oct 10, 2024

DX Performance Management and NinjaOne are key players in IT management solutions. NinjaOne generally offers a superior choice due to its comprehensive features, providing everything needed for efficient IT management.

Features: DX Performance Management provides advanced analytics, robust performance optimization, and strong data integration capabilities. Conversely, NinjaOne shines with seamless remote monitoring, integrated management tools, and an extensive all-in-one solution set.

Room for Improvement: DX Performance Management could improve in deployment ease, customer integration, and enhancing user interface for non-tech users. NinjaOne may benefit from optimizing initial setup costs, more tailored solutions for specific industries, and a more detailed analytics suite for data-centric businesses.

Ease of Deployment and Customer Service: NinjaOne offers a streamlined deployment process with responsive customer service, fitting well within various IT environments. DX Performance Management requires more initial setup but offers a dependable support framework to assist with its deployment.

Pricing and ROI: DX Performance Management has competitive pricing that maximizes ROI for performance-focused companies. NinjaOne, despite higher startup costs, delivers significant ROI with its feature-rich suite and effective management tools.

To learn more, read our detailed DX Performance Management vs. NinjaOne Report (Updated: September 2025).

DX Performance Management vs. NinjaOne

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Performance Management

Ranking in Network Monitoring Software

55th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Infrastructure Capacity Planning (2nd), DX NetOps (2nd)

NinjaOne

Ranking in Network Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (7th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of DX Performance Management is 0.3%, up from 0.3% compared to the previous year. The mindshare of NinjaOne is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NinjaOne	0.5%
DX Performance Management	0.3%
Other	99.2%

Network Monitoring Software

Featured Reviews

Sandip Kheni

Lead Developer at STL - Sterlite Technologies Limited

The vertical database loads faster than any other product available

We experience disconnections between the solutions own components. In the last five years, there have been many intermittent connection issues with the four components and we still don't know the reasons. The solution has issues when loading groups that have been created in the application interfaces. It would be nice to have a mobile application. In the current industry and technical word, the mobile phone is the only thing that is always in your hands. Other Broadcom products have mobile applications but the solution doesn't offer one. It would be great to view device parameters and view or download graphs from a mobile device.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One feature I like about CA Performance Management is the certification of the devices."

"You can have thousands of devices inside and hundreds of thousands of interphases without a problem."

"You can create intelligent alerts so you have enough time to replace the router or interface before it's full. The same is applicable for CBQoS channels."

"My sales representative, I would not trade him in for the world. He has done a really good job. I am really happy with him."

"It can be easily integrated with other systems and is powerful enough to collect data from a large number of devices."

"There is another component of the tool called Network Flow Analysis. It gives us the ability to troubleshoot issues which do not appear right away."

"The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products."

"Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on."

More DX Performance Management pros

"The software's automation tools have solved critical deployment problems for small businesses."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"The most valuable feature we have found currently is probably patch management."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"NinjaOne's best feature is its monitoring."

"The tool's most valuable feature is third-party application updates."

"It just works as advertised and serves the purpose for which we got it."

"The customer support at NinjaOne is excellent, rated ten out of ten."

More NinjaOne pros

Cons

"It needs role-based administration."

"For CA PM, there should be a way of easily migrating the reports coming from eHealth going to CA Performance Center, since CA PC is replacing eHealth."

"We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance."

"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."

"This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now."

"This solution is not very scalable."

"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."

"It could be a little easier to integrate new metrics."

More DX Performance Management cons

"The network monitoring needs to be improved."

"NinjaOne's dashboard could be easier to use."

"The ticketing system in NinjaOne is not the best."

"The graphical user interface could be improved."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"NinjaOne's pricing and user interface needs improvement."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"The solution could improve by optimizing the internet connection being used."

More NinjaOne cons

Pricing and Cost Advice

"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."

"They should provide more scalable licensing for the product."

"The tool's pricing is based on the number of network devices."

"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."

"I like the licensing model because it's device-based."

"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. "

"We currently pay $1.20 per device on a monthly basis."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"The pricing is reasonable and cheaper than ConnectWise."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"We got a pretty good deal. It was fairly affordable."

"NinjaRMM uses a subscription model."

"The product's pricing depends on the number of PCs or devices."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

12%

Educational Organization

11%

University

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	25

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

What do you like most about DX Performance Management?

The tool helps us understand network performance.

What is your experience regarding pricing and costs for DX Performance Management?

The tool's pricing is based on the number of network devices.

What needs improvement with DX Performance Management?

Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

IBM SevOne Network Performance Management (NPM) vs DX Performance Management

Comparisons

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Compared 24% of the time

DX Spectrum vs DX Performance Management

Compared 22% of the time

SolarWinds NetFlow Traffic Analyzer vs DX Performance Management

Compared 15% of the time

OmniPeek vs DX Performance Management

Compared 15% of the time

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Compared 9% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 7% of the time

N-able N-central vs NinjaOne

Compared 7% of the time

Microsoft Intune vs NinjaOne

Compared 6% of the time

Microsoft Configuration Manager vs NinjaOne

Compared 4% of the time

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Product Reports

DX Performance Management

October 2025

Download DX Performance Management product report

Download NinjaOne product report

September 2025

Also Known As

CA Performance Management

No data available

Overview

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

Broadcom

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG

Status Pros, Mitchell and Company