DX Performance Management vs NinjaOne comparison

DX Performance Management

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94% willing to recommend

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

DX Performance Management and NinjaOne are key players in IT management solutions. NinjaOne generally offers a superior choice due to its comprehensive features, providing everything needed for efficient IT management.

Features: DX Performance Management provides advanced analytics, robust performance optimization, and strong data integration capabilities. Conversely, NinjaOne shines with seamless remote monitoring, integrated management tools, and an extensive all-in-one solution set.

Room for Improvement: DX Performance Management could improve in deployment ease, customer integration, and enhancing user interface for non-tech users. NinjaOne may benefit from optimizing initial setup costs, more tailored solutions for specific industries, and a more detailed analytics suite for data-centric businesses.

Ease of Deployment and Customer Service: NinjaOne offers a streamlined deployment process with responsive customer service, fitting well within various IT environments. DX Performance Management requires more initial setup but offers a dependable support framework to assist with its deployment.

Pricing and ROI: DX Performance Management has competitive pricing that maximizes ROI for performance-focused companies. NinjaOne, despite higher startup costs, delivers significant ROI with its feature-rich suite and effective management tools.

To learn more, read our detailed DX Performance Management vs. NinjaOne Report (Updated: July 2025).

DX Performance Management vs. NinjaOne

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Performance Management

Ranking in Network Monitoring Software

59th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Infrastructure Capacity Planning (2nd), DX NetOps (2nd)

NinjaOne

Ranking in Network Monitoring Software

32nd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (8th), IT Service Management (ITSM) (8th), Remote Access (20th), Vulnerability Management (25th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (2nd), Patch Management (9th), MSP Backup (3rd), Unified Endpoint Management (UEM) (9th)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of DX Performance Management is 0.3%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sandip Kheni

Lead Developer at STL - Sterlite Technologies Limited

The vertical database loads faster than any other product available

We experience disconnections between the solutions own components. In the last five years, there have been many intermittent connection issues with the four components and we still don't know the reasons. The solution has issues when loading groups that have been created in the application interfaces. It would be nice to have a mobile application. In the current industry and technical word, the mobile phone is the only thing that is always in your hands. Other Broadcom products have mobile applications but the solution doesn't offer one. It would be great to view device parameters and view or download graphs from a mobile device.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Downloads and records are the most valuable features."

"Spectrum is very good at monitoring all network faults and configurations."

"When we deployed it, right out of the box we were able to stand up Performance Management within two weeks, in our production environment, with full discovery and relevant information, actual information, that we could use in our command center, our 24/7 operations center."

"We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."

"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."

"One of the most valuable features is the ease of use."

"It can be easily integrated with other systems and is powerful enough to collect data from a large number of devices."

"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary."

More DX Performance Management pros

"The tool's most valuable feature is third-party application updates."

"NinjaOne is a great product. It is working and it is always developing."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"The software's automation tools have solved critical deployment problems for small businesses."

"It just works as advertised and serves the purpose for which we got it."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

"The installation is easy, it only took two minutes."

More NinjaOne pros

Cons

"It needs role-based administration."

"It could be a little easier to integrate new metrics."

"Since we are out of registered IP space, we are moving to ipv6 and we expect our vendors to move with us, and they have not delivered yet."

"It would be helpful if CA provided online training for its customers."

"I think it would be helpful having a more comprehensive set of certifications so that I could natively deploy devices to my environment and the tool would immediately recognize and immediately be able to provide relevant performance information without a lot of tuning on my part."

"This solution is not very scalable."

"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."

"Even though we can see when something is not available, it would also be it would be nice if some sort of alerting took place to that you could know immediately if something went down."

More DX Performance Management cons

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"The ticketing system in NinjaOne is not the best."

"I would like to see more scripts for PowerShell commands."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"I want NinjaOne to improve the reports."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"The NinjaOne distribution server is highly dependent on an active directory."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

More NinjaOne cons

Pricing and Cost Advice

"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. "

"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."

"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."

"They should provide more scalable licensing for the product."

"The tool's pricing is based on the number of network devices."

"I like the licensing model because it's device-based."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"Its pricing is great."

"We currently pay $1.20 per device on a monthly basis."

"NinjaRMM uses a subscription model."

"The product's pricing depends on the number of PCs or devices."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Manufacturing Company

11%

Educational Organization

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about DX Performance Management?

The tool helps us understand network performance.

What is your experience regarding pricing and costs for DX Performance Management?

The tool's pricing is based on the number of network devices.

What needs improvement with DX Performance Management?

Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

IBM SevOne Network Performance Management (NPM) vs DX Performance Management

Comparisons

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Compared 25% of the time

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Compared 24% of the time

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Compared 20% of the time

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Compared 9% of the time

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Compared 7% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 6% of the time

Atera vs NinjaOne

Compared 6% of the time

Microsoft Intune vs NinjaOne

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Product Reports

DX Performance Management

August 2025

Download DX Performance Management product report

Download NinjaOne product report

August 2025

Also Known As

CA Performance Management

No data available

Overview

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

Broadcom

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG

Status Pros, Mitchell and Company