DX Performance Management vs NinjaOne comparison

DX Performance Management

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94% willing to recommend

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

DX Performance Management and NinjaOne are key players in IT management solutions. NinjaOne generally offers a superior choice due to its comprehensive features, providing everything needed for efficient IT management.

Features: DX Performance Management provides advanced analytics, robust performance optimization, and strong data integration capabilities. Conversely, NinjaOne shines with seamless remote monitoring, integrated management tools, and an extensive all-in-one solution set.

Room for Improvement: DX Performance Management could improve in deployment ease, customer integration, and enhancing user interface for non-tech users. NinjaOne may benefit from optimizing initial setup costs, more tailored solutions for specific industries, and a more detailed analytics suite for data-centric businesses.

Ease of Deployment and Customer Service: NinjaOne offers a streamlined deployment process with responsive customer service, fitting well within various IT environments. DX Performance Management requires more initial setup but offers a dependable support framework to assist with its deployment.

Pricing and ROI: DX Performance Management has competitive pricing that maximizes ROI for performance-focused companies. NinjaOne, despite higher startup costs, delivers significant ROI with its feature-rich suite and effective management tools.

To learn more, read our detailed DX Performance Management vs. NinjaOne Report (Updated: June 2025).

DX Performance Management vs. NinjaOne

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Performance Management

Ranking in Network Monitoring Software

57th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Infrastructure Capacity Planning (2nd), DX NetOps (2nd)

NinjaOne

Ranking in Network Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (9th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of DX Performance Management is 0.2%, down from 0.2% compared to the previous year. The mindshare of NinjaOne is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sandip Kheni

Lead Developer at STL - Sterlite Technologies Limited

The vertical database loads faster than any other product available

We experience disconnections between the solutions own components. In the last five years, there have been many intermittent connection issues with the four components and we still don't know the reasons. The solution has issues when loading groups that have been created in the application interfaces. It would be nice to have a mobile application. In the current industry and technical word, the mobile phone is the only thing that is always in your hands. Other Broadcom products have mobile applications but the solution doesn't offer one. It would be great to view device parameters and view or download graphs from a mobile device.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary."

"Downloads and records are the most valuable features."

"The tool helps us understand network performance."

"It can be easily integrated with other systems and is powerful enough to collect data from a large number of devices."

"It is the gathering of the whole performance data in our environment and our network environment, for us and our customers."

"The integration to the other products that we use: NFA, we use ADA, we use Spectrum; and CAPM integrates all those into a single pane of glass."

"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."

"I can get it to run a report showing, for instance, what root drives are in the critical range in terms of being full, like 90 percent full, and disseminate that information to the other areas of the organization."

More DX Performance Management pros

"The tool's most valuable feature is third-party application updates."

"NinjaOne is a great product. It is working and it is always developing."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"NinjaOne's best feature is its monitoring."

"The installation is easy, it only took two minutes."

More NinjaOne pros

Cons

"Some of the individual report views, the way some of the columns sort, there's room for improvement in giving us more flexibility in being able to sort reports based, for example, on what columns the metrics fall under."

"I would like to have more tasks, graphs, and possibilities for linking to the graphs and reports added to the solution."

"The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data."

"This tool gathers so much data, which makes it hard to convert over. To upgrade it, you really need the solution backed up. That is the issue that we are facing right now."

"Global synchronization errors. Sometimes it just doesn't finish in time due to the load."

"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."

"It needs role-based administration."

"The solution could improve the database model. It is also not very good because they have a lot of interconnections with other data sources, such as NFA and VNA."

More DX Performance Management cons

"NinjaOne's reporting module is cumbersome."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"The NinjaOne distribution server is highly dependent on an active directory."

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"The solution could improve by optimizing the internet connection being used."

"NinjaOne's pricing and user interface needs improvement."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

More NinjaOne cons

Pricing and Cost Advice

"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. "

"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."

"The tool's pricing is based on the number of network devices."

"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."

"They should provide more scalable licensing for the product."

"I like the licensing model because it's device-based."

"We got a pretty good deal. It was fairly affordable."

"The pricing is reasonable and cheaper than ConnectWise."

"We currently pay $1.20 per device on a monthly basis."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"Its pricing is great."

"NinjaRMM uses a subscription model."

"The product's pricing depends on the number of PCs or devices."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Manufacturing Company

13%

Computer Software Company

12%

Educational Organization

Computer Software Company

15%

Government

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about DX Performance Management?

The tool helps us understand network performance.

What is your experience regarding pricing and costs for DX Performance Management?

The tool's pricing is based on the number of network devices.

What needs improvement with DX Performance Management?

Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

IBM SevOne Network Performance Management (NPM) vs DX Performance Management

Comparisons

Compared 35% of the time

SolarWinds AppOptics vs DX Performance Management

Compared 35% of the time

DX Spectrum vs DX Performance Management

Compared 29% of the time

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Compared 10% of the time

N-able N-central vs NinjaOne

Compared 8% of the time

Atera vs NinjaOne

Compared 7% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 7% of the time

Microsoft Configuration Manager vs NinjaOne

Compared 6% of the time

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Product Reports

DX Performance Management

Download DX Performance Management product report

Download NinjaOne product report

Also Known As

CA Performance Management

No data available

Overview

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

Broadcom

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG

Status Pros, Mitchell and Company

DX Performance Management vs. NinjaOne