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DX Performance Management vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Performance Management
Ranking in Network Monitoring Software
41st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Infrastructure Capacity Planning (1st), DX NetOps (2nd)
NinjaOne
Ranking in Network Monitoring Software
10th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Server Monitoring (3rd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (18th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of DX Performance Management is 0.6%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NinjaOne1.1%
DX Performance Management0.6%
Other98.3%
Network Monitoring Software
 

Featured Reviews

reviewer1810893 - PeerSpot reviewer
Senior IT Operations Specialist at a financial services firm with 5,001-10,000 employees
Flexibility and detailed performance stats enable effective network monitoring
Spectrum is very good at monitoring all network faults and configurations. It enables me to take action based on network issues. The Performance Management provides detailed network performance stats, including CPU, memory, and interface bandwidth. Additionally, Spectrum is flexible and allows me to organize and treat devices uniquely without impacting other devices.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."
"It is easy to use, and the performance metrics are helping us to know our network better."
"The integration to the other products that we use: NFA, we use ADA, we use Spectrum; and CAPM integrates all those into a single pane of glass, for performance."
"It is the gathering of the whole performance data in our environment and our network environment, for us and our customers."
"Scalability is the reason we bought the product to begin with. It was designed from the ground up for carrier-grade services, and we are in effect a MSP ourselves. So we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible. This was the only solution that we really considered at that level."
"The licensing is very straightforward; it doesn't matter how many devices you have and would like to monitor, it's very straightforward."
"When we deployed it, right out of the box we were able to stand up Performance Management within two weeks, in our production environment, with full discovery and relevant information, actual information, that we could use in our command center, our 24/7 operations center."
"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary."
"The most valuable feature we have found currently is probably patch management."
"NinjaOne's best feature is its monitoring."
"If you're looking for a simple and cost-effective remote management tool, NinjaRMM is a good choice."
"NinjaOne is a great product. It is working and it is always developing."
"NinjaOne helped us address our user complaints regarding the system as well as providing us the ability to push software updates directly from NinjaOne to the user's device."
"The best features NinjaOne offers are that I can see every device across the network regardless of location, and it is fantastic at being able to really control everything we have."
"Since NinjaOne was implemented, I would say it represents a huge positive change."
"Good at managing updates and for remote support."
 

Cons

"DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary data center. It's crucial to maintain consistent monitoring of the devices during this transition. Therefore, I require continuous, 24/7 monitoring of my system using this tool."
"I have mixed feeling about the scalability. I feel like there are things which are being put into UIM right now that are not being included in Performance Center that we need to see in Performance Center. We are kind of being driven to buy UIM, and I can't justify it.​"
"Today, tenants are bound to a data collector which requires a lot of networking and resources to configure."
"CA PM can be complex to build and configure. Creating the folders / groups / sites required establishing many rule sets."
"Some of the individual report views, the way some of the columns sort, there's room for improvement in giving us more flexibility in being able to sort reports based, for example, on what columns the metrics fall under."
"This tool gathers so much data, which makes it hard to convert over. To upgrade it, you really need the solution backed up. That is the issue that we are facing right now."
"This solution's implementation process could be quicker. They could also optimize the hardware requirements."
"This solution is not very scalable."
"NinjaOne's reporting module is cumbersome."
"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."
"The network monitoring needs to be improved."
"Lacks sufficient integrations with other PSAs."
"The solution could improve by optimizing the internet connection being used."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The graphical user interface could be improved."
"NinjaOne's pricing and user interface needs improvement."
 

Pricing and Cost Advice

"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
"They should provide more scalable licensing for the product."
"I like the licensing model because it's device-based."
"The tool's pricing is based on the number of network devices."
"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
"We currently pay $1.20 per device on a monthly basis."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"We got a pretty good deal. It was fairly affordable."
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"Its pricing is great."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
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Top Industries

By visitors reading reviews
Construction Company
12%
Manufacturing Company
10%
Outsourcing Company
9%
Comms Service Provider
9%
Computer Software Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise25
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with DX Performance Management?
Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.
What is your primary use case for DX Performance Management?
I have used Spectrum for monitoring all network faults, configurations, and troubleshooting network issues. It provides network performance stats, such as CPU, memory, and interface bandwidth detai...
What advice do you have for others considering DX Performance Management?
I would recommend this solution based on its functionality, flexibility, customizability, and ease of use. Overall, I would rate the solution an eight out of ten. I am just a customer and not a par...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
 

Also Known As

CA Performance Management
No data available
 

Overview

 

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
Status Pros, Mitchell and Company
Find out what your peers are saying about DX Performance Management vs. NinjaOne and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.