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DX Performance Management vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Performance Management
Ranking in Network Monitoring Software
43rd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Infrastructure Capacity Planning (1st), DX NetOps (2nd)
NinjaOne
Ranking in Network Monitoring Software
21st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
24
Ranking in other categories
Help Desk Software (9th), Server Monitoring (5th), IT Service Management (ITSM) (8th), Remote Access (10th), Vulnerability Management (27th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (6th), MSP Backup (1st), Unified Endpoint Management (UEM) (7th)
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of DX Performance Management is 0.5%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NinjaOne1.0%
DX Performance Management0.5%
Other98.5%
Network Monitoring Software
 

Featured Reviews

reviewer1810893 - PeerSpot reviewer
Senior IT Operations Specialist at a financial services firm with 5,001-10,000 employees
Flexibility and detailed performance stats enable effective network monitoring
Spectrum is very good at monitoring all network faults and configurations. It enables me to take action based on network issues. The Performance Management provides detailed network performance stats, including CPU, memory, and interface bandwidth. Additionally, Spectrum is flexible and allows me to organize and treat devices uniquely without impacting other devices.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."
"One of the most valuable features is the ease of use."
"The biggest selling point is putting the power of creating dashboards and reports into end users' hands."
"The most valuable feature of DX Performance Management is the quick way we can collect data without putting much effort. They have a lot of customization and features with the solution internally and out of the box. We can discover the device, and start collecting information. For example, if the device is available, we can receive the CPU and memory utilization, and the interface optimization is simple and very fast to implement."
"When devices are having performance issues, it proactively build dashboards, which allow us to go and do health checks, and resolve problems before they become an issue."
"Spectrum is very good at monitoring all network faults and configurations."
"When we deployed it, right out of the box we were able to stand up Performance Management within two weeks, in our production environment, with full discovery and relevant information, actual information, that we could use in our command center, our 24/7 operations center."
"The feature that is inherent to its core, of being able to graphically represent a trend and status, is nice."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"NinjaOne helped us address our user complaints regarding the system as well as providing us the ability to push software updates directly from NinjaOne to the user's device."
"The most valuable feature we have found currently is probably patch management."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool; we are able to open up a command line or a PowerShell session remotely without having to disrupt the user, and for workstation servers we have event logs, performance monitoring, system changes, software deployment, patch management, and the ability to push scripts, all through a very simple web interface with pretty good security and a more capable mobile app that allows you to see major critical alerts immediately."
"If you are new to the MSP space and need an easy-to-set-up that can grow with your business and licensing, NinjaOne is an excellent option."
"The installation is easy, it only took two minutes."
"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."
"The standout feature of NinjaOne is that we do not have to open any ports for access, which is great for security."
 

Cons

"CA PM can be complex to build and configure. Creating the folders / groups / sites required establishing many rule sets."
"Even though we can see when something is not available, it would also be it would be nice if some sort of alerting took place to that you could know immediately if something went down."
"It could be a little easier to integrate new metrics."
"This tool gathers so much data, which makes it hard to convert over. To upgrade it, you really need the solution backed up."
"This solution is not very scalable."
"Product has issue collecting IP SLA data."
"When it goes through discovery, or whatever it is doing in the back-end that slows it down, sometimes we get some failures with it. ​"
"The dashboard features are very function rich, but the reporting feature is probably not as rich as we'd like it to be."
"The solution could improve by optimizing the internet connection being used."
"Customer support is active and proactive, but not reachable 24/7, which is an issue."
"The network monitoring needs to be improved."
"It can have more integrations with third-party providers, such as Deep Instinct."
"I would like to see more scripts for PowerShell commands."
"One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The NinjaOne distribution server is highly dependent on an active directory."
 

Pricing and Cost Advice

"They should provide more scalable licensing for the product."
"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
"The tool's pricing is based on the number of network devices."
"I like the licensing model because it's device-based."
"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaRMM uses a subscription model."
"We got a pretty good deal. It was fairly affordable."
"Its pricing is great."
"We currently pay $1.20 per device on a monthly basis."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"The product's pricing depends on the number of PCs or devices."
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Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
10%
Healthcare Company
9%
Outsourcing Company
7%
Computer Software Company
11%
Government
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise25
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with DX Performance Management?
Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.
What is your primary use case for DX Performance Management?
I have used Spectrum for monitoring all network faults, configurations, and troubleshooting network issues. It provides network performance stats, such as CPU, memory, and interface bandwidth detai...
What advice do you have for others considering DX Performance Management?
I would recommend this solution based on its functionality, flexibility, customizability, and ease of use. Overall, I would rate the solution an eight out of ten. I am just a customer and not a par...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is patching operating systems and applications. I use NinjaOne for patching security vulnerabilities and ensuring that everything is kept up to date on the network for...
 

Also Known As

CA Performance Management
No data available
 

Overview

 

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
Status Pros, Mitchell and Company
Find out what your peers are saying about DX Performance Management vs. NinjaOne and other solutions. Updated: March 2026.
885,444 professionals have used our research since 2012.