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Digital Guardian vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Digital Guardian improved data protection, reduced breach risks, ensured compliance, saved money, and enhanced security and operational efficiency.
Sentiment score
1.0
Symantec Endpoint Detection and Response enhances security, reduces incident response time, saves costs, and increases productivity through its automated features.
 

Customer Service

Sentiment score
6.6
Digital Guardian offers 24/7 global customer support with quick issue resolution, though some users face delays and varying service quality.
Sentiment score
6.0
Symantec Endpoint Detection and Response's support is mixed, with effective local help but issues with outsourced assistance post-Broadcom acquisition.
 

Scalability Issues

Sentiment score
7.8
Digital Guardian is scalable, handling hundreds to thousands of users efficiently, with unified server management and straightforward licensing.
Sentiment score
5.2
Symantec Endpoint Detection and Response is praised for scalability, global presence, and versatile deployment, despite some flexibility concerns.
 

Stability Issues

Sentiment score
7.4
Digital Guardian is reliable and performs well, though some users face challenges with agent stability requiring regular updates and support.
Sentiment score
6.2
Symantec EDR is mostly stable and reliable, with improved updates, minor bugs, and varying user ratings from seven to nine.
 

Room For Improvement

Digital Guardian needs better Linux/Mac support, stability, compatibility updates, multilingual dictionaries, pre-sales support, partner program, and technical support.
Symantec EDR requires improvements in reporting, integration, user interface complexity, scalability, stability, support, and AI-driven analytics.
 

Setup Cost

Symantec EDR pricing varies, influenced by deployment type and endpoints, with mixed user opinions on affordability and value.
 

Valuable Features

Digital Guardian excels in data protection, boasting extensive features, stability, scalability, ease of setup, and high user satisfaction.
Symantec Endpoint Detection and Response provides comprehensive, scalable, and user-friendly security features with integration, automation, and effective threat protection.
 

Categories and Ranking

Digital Guardian
Ranking in Endpoint Detection and Response (EDR)
44th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Data Loss Prevention (DLP) (13th), Endpoint Encryption (8th), Mobile Data Protection (4th), Advanced Threat Protection (ATP) (23rd)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Digital Guardian is 0.4%, up from 0.4% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Detection and Response0.6%
Digital Guardian0.4%
Other99.0%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Sandeep Jopat - PeerSpot reviewer
Highly customizable, helpful support, and multiple modules available
Digital Guardian is generally considered stable, with its robust data loss prevention capabilities being highly valued by organizations. However, as with any complex software solution, there may be occasional challenges in terms of compatibility with certain operating systems or applications. In such cases, it may be necessary to modify settings or entries within Digital Guardian to ensure optimal performance. Overall, Digital Guardian is a stable solution that can be highly customized to meet the specific needs and requirements of organizations. As with any software solution, regular maintenance and support from a team of experts is necessary to ensure optimal performance and stability.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
12%
Manufacturing Company
9%
Healthcare Company
6%
Computer Software Company
10%
Manufacturing Company
9%
University
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Large Enterprise3
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What do you like most about Digital Guardian?
I like the solution's adaptive inspection and container inspection.
What is your experience regarding pricing and costs for Digital Guardian?
Technical support is included in the subscription package. But if, during the subscription, our clients want to include the professional services of a Digital Guardian engineer, the price changes. ...
What needs improvement with Digital Guardian?
If the client uses Windows 10 or 11 and Microsoft updates the operating system's version, Digital Guardian must update their product to match compatibility.
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
 

Overview

 

Sample Customers

The Fifth Avenue Theatre, Jabil Circuit
Information Not Available
Find out what your peers are saying about Digital Guardian vs. Symantec Endpoint Detection and Response and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.