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Digital Guardian vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Digital Guardian improved data protection, reduced breach risks, ensured compliance, saved money, and enhanced security and operational efficiency.
Sentiment score
1.0
Symantec Endpoint Detection and Response enhances security, reduces incident response time, saves costs, and increases productivity through its automated features.
 

Customer Service

Sentiment score
6.7
Digital Guardian's customer service is prompt but can be inconsistent, especially for complex issues or international clients.
Sentiment score
6.0
Symantec Endpoint Detection and Response's support is mixed, with effective local help but issues with outsourced assistance post-Broadcom acquisition.
For vendor support, such as Fortra support, I would rate it a seven because all the support comes from different parts that sometimes have challenges meeting time zones, and sometimes they reroute to distributors and rely on partners.
IT Manager at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
8.0
Digital Guardian efficiently scales across environments, managing endpoints for organizations of all sizes, despite minor regional replication challenges.
Sentiment score
5.2
Symantec Endpoint Detection and Response is praised for scalability, global presence, and versatile deployment, despite some flexibility concerns.
Regarding scalability, it is a 10 out of 10.
IT Manager at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.6
Digital Guardian offers superior stability with frequent updates, but some users face challenges requiring specific modifications for optimal performance.
Sentiment score
6.2
Symantec EDR is mostly stable and reliable, with improved updates, minor bugs, and varying user ratings from seven to nine.
 

Room For Improvement

Digital Guardian needs improvements in compatibility, ease of use, performance, support, and efficiency across platforms for better operation.
Symantec EDR requires improvements in reporting, integration, user interface complexity, scalability, stability, support, and AI-driven analytics.
The issue is that it works only with users or companies with more than 500 users.
IT Manager at a tech services company with 11-50 employees
 

Setup Cost

Digital Guardian provides flexible licensing and custom solutions, considered the best DLP option despite higher costs.
Symantec EDR pricing varies, influenced by deployment type and endpoints, with mixed user opinions on affordability and value.
 

Valuable Features

Digital Guardian enhances data security with scalable DLP, seamless integration, advanced features, and comprehensive monitoring for compliance.
Symantec Endpoint Detection and Response provides comprehensive, scalable, and user-friendly security features with integration, automation, and effective threat protection.
Digital Guardian can easily integrate with this data classification solution and has a very granular level of configuration and policy tuning.
IT Manager at a tech services company with 11-50 employees
 

Categories and Ranking

Digital Guardian
Ranking in Endpoint Detection and Response (EDR)
61st
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Data Loss Prevention (DLP) (24th), Endpoint Encryption (14th), Mobile Data Protection (6th), Advanced Threat Protection (ATP) (32nd)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Digital Guardian is 0.5%, up from 0.4% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Detection and Response0.6%
Digital Guardian0.5%
Other98.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Syed Mubeen - PeerSpot reviewer
IT Manager at a tech services company with 11-50 employees
Enterprise data protection has supported regulatory compliance and integrates with classification tools
In terms of functionality, many features are valuable in Digital Guardian, as the first thing for most customers is that they are using solutions such as Boldon James and Titus, which fall under the classification side, and Digital Guardian can easily integrate with this data classification solution and has a very granular level of configuration and policy tuning. Digital Guardian's data protection policies are indeed useful for my clients. Regarding Digital Guardian, I find it to be a very good solution, and in fact, it is an enterprise-level solution that has very tight integration with most of the products, with Fortra but also with others.
YusufAhmed - PeerSpot reviewer
Information Security Specialist at IHV-Nigeria
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
7%
University
10%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Large Enterprise3
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What needs improvement with Digital Guardian?
Regarding points for improvement, from a technical aspect, I do not see any suggestions that have come to my notice, but it is an enterprise-level product, and the issue is that it works only with ...
What is your primary use case for Digital Guardian?
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of the core requirements for many enterprises that have to follow compliance, so t...
What advice do you have for others considering Digital Guardian?
I would recommend Digital Guardian to other users, as I mentioned, we have to see the client's existing environment, and since we are not bound to sell Digital Guardian, we are open to selling even...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
 

Overview

 

Sample Customers

The Fifth Avenue Theatre, Jabil Circuit
Information Not Available
Find out what your peers are saying about Digital Guardian vs. Symantec Endpoint Detection and Response and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.