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DIGITAL CX vs Moxo comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DIGITAL CX
Ranking in Customer Communications Management (CCM)
3rd
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
Customer Experience Management (11th), Social CRM (7th)
Moxo
Ranking in Customer Communications Management (CCM)
29th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Project Management Software (131st)
 

Mindshare comparison

As of April 2026, in the Customer Communications Management (CCM) category, the mindshare of DIGITAL CX is 1.6%. The mindshare of Moxo is 1.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Communications Management (CCM) Mindshare Distribution
ProductMindshare (%)
DIGITAL CX1.6%
Moxo1.1%
Other97.3%
Customer Communications Management (CCM)
 

Featured Reviews

reviewer1295121 - PeerSpot reviewer
Executive Vice President Operations and IT at a consultancy with 1-10 employees
Advanced VoIP functions that scales well and integrates AI
I am primarily working with Zoom products, including Zoom Video, Zoom Phone, Zoom Rooms, Zoom Webinar, and Zoom Contact Center. I also have experience with RingCentral, where I have helped customers with their phone system and resolving configuration issues RingCentral has a good implementation…
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Questions from the Community

What is your experience regarding pricing and costs for DIGITAL CX?
Pricing on RingCentral can be confusing due to numerous surcharges and fees, making it important to consider all fees for a true comparison with other services. Zoom, however, is more competitive a...
What needs improvement with DIGITAL CX?
RingCentral could improve by incorporating more advanced AI functionalities, as Zoom currently has AI integrated across their products.
What is your primary use case for DIGITAL CX?
I am primarily working with Zoom products, including Zoom Video, Zoom Phone, Zoom Rooms, Zoom Webinar, and Zoom Contact Center. I also have experience with RingCentral, where I have helped customer...
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Comparisons

 

Also Known As

Dimelo, a Ring Central Company
No data available
 

Overview

 

Sample Customers

Orange, SCNF, AXA, Total, Cdiscount, DB, PMU, Ooredoo, Telenor, BNP...
Information Not Available