DFLabs IncMan SOAR vs Splunk SOAR comparison

Why PeerSpot?

DFLabs and Splunk are both solutions in the Security Orchestration Automation and Response (SOAR) category. DFLabs is ranked #29, while Splunk is ranked #1 with an average rating of 8.2. Additionally, 92% of Splunk users are willing to recommend the solution.

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Executive Summary

We performed a comparison between DFLabs IncMan SOAR and Splunk SOAR based on real PeerSpot user reviews.

Find out what your peers are saying about Splunk, Palo Alto Networks, Microsoft and others in Security Orchestration Automation and Response (SOAR).

To learn more, read our detailed Security Orchestration Automation and Response (SOAR) Report (Updated: October 2026).

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Torq

Featured Reviews

AdityaDesai

Solutions Architect at ProArch

Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency

Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.

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reviewer1137807

Technical Team Manager at a tech services company with 11-50 employees

Protects an organization from the threat of a data breach or cyberattack

The vendors themselves will actually help with any customizations a client may require. Many vendors don't offer this service or if they do, they charge very high rates. Their vendors are very helpful; they will walk you through the whole Playbook until you have a good grasp of the product. Also, in terms of integration, it is very seamless compared to other cybersecurity products. They also have good features such as multi-tenancy. Every user would like to see these kinds of fanciful features on a robust interface. It actually makes the user feel like they are in a sci-fi movie.

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Vikash Kushwaha

Full-Stack Software Engineer at mindpathtech

Automated playbooks have transformed incident response and now protect critical services

The biggest advantage I see from my personal experience as an integrator with Splunk SOAR is that it integrates with most of the security features among the Defenders, Microsoft Defender, firewalls, CloudWatch, and AWS security agents, as well as EC2 machines, firewalls, EDR, IAM, email security, and antivirus. It automates the security process over phishing emails and any other brute force attacks. It helps quite a lot because if 100 phishing emails were sent to a domain, a developer can only reach one, two, or five, but for hundreds of others, it actually supports better automated playbooks and provides major security. Splunk SOAR introduced some new and innovative capabilities or approaches that transformed the way my SOC operates. Splunk SOAR provides playbooks for automatic security features, such as for firewalls, phishing mails, and utilizing Defenders or virtual tools. A playbook maintains its algorithms or processes, so if any kind of security issue arises, the playbook automatically runs and handles actions such as IP blocking or resolving brute force attacks, notifying the admin about suspicious users. After implementing Splunk SOAR, the training process for my SOC team to use playbooks takes a long time during the whole integration part, as it retrieves all credentials from us, whether for an EC2 machine or any antivirus. It takes about one to two months for the team to fully sustain and know the processes of the playbooks and security, particularly for three or four individuals in the cyber security or DevOps team. Splunk SOAR significantly reduces the time spent on monotonous security tasks. In banking, insurance, or healthcare, automated services for addressing phishing emails and security threats are common. Having a manual workforce of two or three individuals can only handle five or ten security threats while Splunk SOAR automates the entire process across apps and machines, making it easier and notifying the admin about the threats. If someone tries to breach, Splunk SOAR immediately processes incoming requests, validating them and blocking any unsecured requests, which reduces a lot of time and effort. With the help of the playbook viewer, I assess the visibility provided by Splunk SOAR as very positive, especially for security purposes. If someone is attacked by 100 users, it blocks all the users, while individual developers such as myself can only handle two or three at a time. The automated process of Splunk SOAR handles all the processes concurrently, making it a game-changing solution. It helps reduce mean time to resolve (MTTR). It takes around 10 to 20 minutes to resolve one incident through the whole process and notify the admin of the issue. If there are multiple incidents, calculating the time taken for each, it generally requires around 40 to 50 minutes to resolve five incidents.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Almost four or five hours of work is now completed in four or five minutes."

"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."

"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."

"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."

"With Torq, I automate actions while achieving SLA compliance and streamline alert investigation processes much better."

"According to positive outcomes, Torq reduced manual work and made incident response more efficient."

"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."

"Once I started to use the system and I saw the potential, it changed all of our work in IT."

More Torq pros

"The vendors themselves will actually help with any customizations a client may require, and their vendors are very helpful; they will walk you through the whole Playbook until you have a good grasp of the product."

"Its ability to integrate with other systems and applications in our environment is pretty easy. Sometimes if we see any complexity we try to involve a consultant to help us. Everything is through the built-in app. Splunk can connect to any assets through the built-in app. It could be in a platform, firewalls, or endpoints. It's easy if it's an app integration."

"Splunk SOAR is more user-friendly than those tools and provides more precise and advanced information that we require to analyze whether a case is a true positive or false positive."

"Splunk has many features that make work easier, and it's simple to implement in a large production environment. Splunk collects a massive amount of data from cloud servers and handles it perfectly."

"Splunk SOAR has made a huge impact across security operations and the business overall."

"The main benefit of using Splunk SOAR is the automation, as a job that would have been very tedious for an analyst to do in terms of removing all the dashboards that haven't been used is now saving space and saving money."

"One particular example I can recall is that in enterprise, we get around 100 to 200 notables daily, which consumes approximately 16 to 40 hours per day for an analyst, but since we have Splunk SOAR, it is now just about five to seven minutes or five to 10 minutes per alert."

"The solution allows us to customize playbooks and incorporate custom code, allowing us to drag and drop elements while still writing code to build the integrations we need."

"When you design a playbook, you can integrate multiple log sources and define rules... After that, the platform automatically compiles all these activities and, based on the results, the analyst only has to indicate whether the result is a true or false positive. That reduces the time and effort involved."

More Splunk SOAR pros

Cons

"However, we did encounter some problems with custom steps, which definitely affected our progress, and the speed of bug fixes is also a bit slower than expected."

"If Torq could enhance its AI features, it would benefit customers significantly by making the platform even more user-friendly."

"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."

"There are some issues and bugs that I think need to be fixed, but they are currently not focused on it."

"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."

"Torq can be improved by adding some more features, such as adding more automation and providing a no-code option so I don't have to code for everything."

More Torq cons

"The support is not 24/7."

"Because we are located in Singapore, there is a time-zone difference with customer support. The support is not 24/7 so we have to work with them on their schedule for deployment and customization, which is usually in the afternoon, Singapore time."

"Improving the integration ecosystem can raise the quality of the bottom tier of the integrations so that they can work better out of the box."

"A pain point is that you cannot debug from the console or widget within the playbook itself."

"The font used in the interface could be changed and made easier to read."

"The cost of Splunk SOAR has room for improvement."

"The solution is a bit more expensive than other offerings."

"The algorithm and machine learning have room for improvement and can be more user-friendly."

"It would be nice if we could put it on other search heads, not just Enterprise Security."

"When it comes to Splunk SOAR, in terms of improvement, I feel there should be some pre-deployed solutions available."

More Splunk SOAR cons

Pricing and Cost Advice

Information not available

"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."

"The licensing cost is reasonable."

"The cost is high and the licensing is on an annual basis."

"The tool is not cheap."

"Splunk SOAR is more expensive compared to other options for SOAR."

"I found the price of Splunk SOAR to be good."

"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."

"Splunk SOAR is an expensive solution for an organization of our size."

More Splunk SOAR pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

12%

Financial Services Firm

12%

Comms Service Provider

11%

Manufacturing Company

10%

No data available

Financial Services Firm

12%

Manufacturing Company

10%

Outsourcing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	5
Large Enterprise	13

No data available

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	10
Large Enterprise	53

Questions from the Community

What needs improvement with Torq?

There are some bugs in Torq, of course. They can be present in data transformation, some UI debugging, and other area...

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What is your primary use case for Torq?

My main use case for Torq is the automation of cyber security processes through a SOAR platform and APIs. A main exam...

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What advice do you have for others considering Torq?

Regarding someone thinking about using Torq, I recommend looking into their provided academy to start working with th...

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What is your experience regarding pricing and costs for Splunk Phantom?

I was not involved with the pricing, setup cost, and licensing.

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What needs improvement with Splunk Phantom?

To improve Splunk SOAR, I would suggest making it easier for integration with third-party applications without having...

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What is your primary use case for Splunk Phantom?

My main use case for Splunk SOAR is integration with third-party apps. A quick specific example of how I use Splunk S...

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Comparisons

Tines vs Torq

Compared 23% of the time

Blink Ops vs Torq

Compared 13% of the time

Palo Alto Networks Cortex XSOAR vs Torq

Compared 9% of the time

Dropzone AI vs Torq

Compared 8% of the time

Swimlane vs Torq

Compared 7% of the time

More Torq Competitors

IBM Resilient vs DFLabs IncMan SOAR

Compared 43% of the time

Palo Alto Networks Cortex XSOAR vs DFLabs IncMan SOAR

Compared 40% of the time

Google Security Operations vs DFLabs IncMan SOAR

Compared 4% of the time

More DFLabs IncMan SOAR Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 10% of the time

Tines vs Splunk SOAR

Compared 8% of the time

Fortinet FortiSOAR vs Splunk SOAR

Compared 7% of the time

ServiceNow Security Operations vs Splunk SOAR

Compared 6% of the time

Google Security Operations vs Splunk SOAR

Compared 6% of the time

More Splunk SOAR Competitors

Product Reports

Buyer's Guide

Torq

September 2026

Download Torq product report

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

October 2026

Download DFLabs IncMan SOAR product report

Buyer's Guide

Splunk SOAR

September 2026

Download Splunk SOAR product report

Also Known As

No data available

DFLabs IncMan Incident Response

Phantom

Overview

Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.

Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.

What are the key features of Torq?

Adaptive Agentic Insights: Provides real-time threat intelligence tailored to specific security challenges.
Automation: Automates responses to security incidents, minimizing manual intervention requirements.
Threat Lifecycle Management: Comprehensive handling of threats from detection to remediation.
Telemetry Aggregation: Integrates data across platforms for a unified security overview.

Why consider Torq based on reviews?

Efficiency: Users notice significant reductions in time spent managing threats.
Risk Reduction: Enhanced ability to identify and address critical threats promptly.
Resource Optimization: Allows teams to allocate effort to other critical tasks by reducing manual security operations.
Scalability: Adaptable to meet the demands of growing or changing infrastructures.

In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.

Torq

DFLabs IncMan SOAR is a robust security orchestration, automation, and response platform that helps organizations streamline incident response and improve threat management efficiency.

Designed for cybersecurity operations, DFLabs IncMan SOAR offers powerful automation, enhancing productivity by minimizing manual tasks. It integrates seamlessly with existing infrastructures, offering scalability and adaptability. Businesses can optimize threat management, reducing response times and increasing team efficiency.

What are the standout features of DFLabs IncMan SOAR?

Automated Response: Enables predefined automated actions, reducing manual intervention.
Customizable Workflow: Allows tailored incident management processes to fit specific requirements.
Case Management: Provides comprehensive case tracking and documentation.
Reporting and Analytics: Delivers insightful reports for better decision-making.

What benefits and ROI can be expected?

Reduced Response Times: Streamline processes to manage incidents quickly.
Cost Efficiency: Automates tasks to save on resource allocation.
Increased Productivity: Frees up teams to focus on critical security tasks.
Enhanced Threat Detection: Improves accuracy and speed in identifying threats.

In industries such as finance and healthcare, DFLabs IncMan SOAR can be implemented to meet stringent compliance requirements, effectively addressing sector-specific threats. Whether integrated into established ecosystems or new security protocols, it offers substantial flexibility and support.

DFLabs

Splunk SOAR focuses on automating security operations with seamless third-party integrations and customizable workflows, enhancing incident response and threat management.

Splunk SOAR offers robust playbook automation and powerful API connectivity, allowing organizations to streamline workflows and integrate extensively with tools like Salesforce and ServiceNow. With its capabilities in real-time data visualization and automated threat responses, it significantly enhances security and reduces manual efforts. Users appreciate the ease of creating playbooks, which reduces mean time to detect and resolve. However, attention to its integration challenges with Microsoft products, the need for more playbooks, and improved customization tools is necessary. Enhancements in the development process, visibility, scalability, and case management options are also beneficial. Improving documentation and training resources would add more depth and accessibility.

What are the top features of Splunk SOAR?

Third-party integrations: Supports extensive integration with tools like Salesforce and ServiceNow.
Playbook automation: Facilitates easy creation and management of automated workflows.
Customizable workflows: Offers Python-based customization for tailored security operations.
API connectivity: Powerful API support for seamless tool consolidation and streamlined workflows.
Data visualization: Provides real-time data visualization for enhanced situational awareness.

What benefits or ROI users should consider?

Operational efficiency: Reduces mean time to detect and resolve incidents through automation.
Manual effort reduction: Automates threat responses, minimizing manual workload in security operations.
Enhanced security: Offers end-to-end visibility and automated threat mitigation processes.
Time savings: Optimizes processes and improves response efficiency in cybersecurity operations.

Organizations implement Splunk SOAR in industries to automate tasks in Security Operation Centers, addressing incidents such as phishing, brute force, and ransomware. It integrates with third-party applications for threat intelligence enrichment, commonly deployed both on-premise and cloud, enhancing cybersecurity efforts.

Splunk

Sample Customers

Information Not Available

University of Advancing Technology, Cybersecurity Ventures

Recorded Future, Blackstone

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

October 2026

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