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Dell PowerProtect Cyber Recovery vs Dell PowerProtect Data Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Dell PowerProtect Cyber Recovery offers robust ransomware protection, minimizing costs and recovery time while providing global management benefits.
Sentiment score
4.6
Dell PowerProtect offers automation, improved recovery, and deduplication, appreciated for integration and cost-effectiveness despite competition from Cohesity or Veeam.
The biggest return on investment for me when using Dell PowerProtect Cyber Recovery is that if we had an attack, we would be able to recover in hours instead of weeks or months, which is a lot of risk reduction.
Global Head, Storage at a financial services firm with 1,001-5,000 employees
It is possible to observe ROI with Dell PowerProtect Cyber Recovery because the costs incurred from paying ransoms or decrypting data will be much higher than the solution price itself, providing customers with confidence in their last line of defense.
Pre Sales Manager at a tech services company with 51-200 employees
The biggest return on investment when using Dell PowerProtect Cyber Recovery comes from its ransomware protection feature.
Data Protection Architect at a energy/utilities company with 1,001-5,000 employees
Previously they had somewhere around 100 TB of capacity for the backup for a few VMs on one side. Now, the overall setup is hardly 80 TB, where they use almost 240 TB of production data into that 80 TB.
Lead Architect at a comms service provider with 1,001-5,000 employees
I would recommend Dell PowerProtect Data Manager to other organizations because it is cost-effective and delivers good performance compared to alternative solutions.
Backup Administrator at a consultancy with 11-50 employees
I do find that with Dell PowerProtect Data Manager, the ROI is good when compared to other Dell products, but when compared to others in the current market, such as Cohesity or Veeam, it is not as good.
Architect at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.5
Dell PowerProtect Cyber Recovery receives high ratings for support, but faces improvement needs in third-party integration and ticket processing.
Sentiment score
5.8
Dell PowerProtect Data Manager support is reliable but has slow responses; documentation reduces frequent direct support needs.
I would rate technical support and customer support a 10 because honestly, their support specialists go above and beyond.
Electrical Engineer Ii at Lafayette Utilities System LLC
We have an account manager for enterprise solutions and local on-site support with a resident engineer positioned on-site.
Data Protection Architect at a energy/utilities company with 1,001-5,000 employees
Every time I have a call, they have a solution.
System Administrator at De Persgroep Publishing
Dell provides reliable support for PowerProtect Data Manager, with 24/7 availability and a qualified support team.
Senior System Engineer at a tech vendor with 10,001+ employees
My experience with the technical support team of Dell is that they are actually great.
Ops Specialist: System Engineer Backup at BCX
When we had the compliances and any of the backups were getting failed or we identified that some of the backups were frequently failing, the system would alert us.
Lead Architect at a comms service provider with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.8
Dell PowerProtect Cyber Recovery efficiently scales, adapting to data growth and storage needs, receiving high user satisfaction for scalability.
Sentiment score
5.1
Dell PowerProtect Data Manager is valued for scalability, ease of licensing, and support, though cloud scalability could improve.
The ability to recover, ability to air gap it, and ability to replicate it have all worked very well for us.
Director, Information Technology at Ascend Performance Materials
In terms of scalability with Dell PowerProtect Cyber Recovery, it revolves around the same concept as Data Domain where you can scale up or scale out.
Devops Solutions Engineer at a computer software company with 51-200 employees
Currently, my Cyber Recovery satisfies my data needs, with my data domain actually sized around 40% larger than it needed to be, in order to predict the available growth of the data I am bringing into the vault.
Electrical Engineer Ii at Lafayette Utilities System LLC
Its capability to back up existing environments can be improved, particularly when it comes to disaster recovery in the cloud.
Senior System Engineer at a tech vendor with 10,001+ employees
As per the documentation, that is an easy process, whether you need to scale up or scale out.
Ops Specialist: System Engineer Backup at BCX
If you are okay to purchase the license, they have the feasibility to increase the capacity as well.
Lead Architect at a comms service provider with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.0
Users find Dell PowerProtect Cyber Recovery stable and reliable despite minor issues, with no downtime reported and prompt critical response.
Sentiment score
7.9
Dell PowerProtect Data Manager is stable, rarely crashes, but occasionally has upgrade or connection issues; users find maintenance infrequent.
The stability and reliability of Dell PowerProtect Cyber Recovery are very good, as we have not had any outages on it.
Global Head, Storage at a financial services firm with 1,001-5,000 employees
Until now, I have not experienced any downtime, crashes, or performance issues with Dell PowerProtect Cyber Recovery because we have a support contract with Dell.
Data Protection Architect at a energy/utilities company with 1,001-5,000 employees
When we assess the stability and reliability of Dell PowerProtect Cyber Recovery, I would rate it on a scale of zero to ten as being between nine and ten, if not nine point five.
Director, Information Technology at Ascend Performance Materials
It is extremely reliable and I have never experienced a crash.
Senior System Engineer at a tech vendor with 10,001+ employees
Making sure the system is properly understood before deployment and handling upgrades efficiently would improve stability.
System Engineer at Konvergenz
I would assess the stability and reliability of Dell PowerProtect Data Manager as quite stable; there are no issues with the workloads I am using.
Architect at a tech vendor with 10,001+ employees
 

Room For Improvement

Dell PowerProtect Cyber Recovery needs AI integration, architecture simplification, and better integration to reduce costs and enhance functionality.
Dell PowerProtect Data Manager needs UI improvements, enhanced features, and better integration, scalability, cost-effectiveness, and technology compatibility.
It would be beneficial to deploy an AI model inside the vault for more accuracy and faster restoration by scanning the data for any anomalies or unusual behavior.
Pre Sales Manager at a tech services company with 51-200 employees
I would like more visibility into what is going on with the individual backup images and how they are being scanned.
Global Head, Storage at a financial services firm with 1,001-5,000 employees
My main problem is with the bare-metal recovery.
System Administrator at De Persgroep Publishing
I would like to see improvements that include bare metal restore capabilities and enhanced data restore features in Dell PowerProtect Data Manager.
Backup Administrator at a consultancy with 11-50 employees
This is an enterprise solution and a bit costlier, but it is a solution where people should be looking into if they want to go into one single umbrella and have the centralized backup solution, which integrates with the cloud and can manage their cloud workload as well as the on-premises workload, and can be managed with one dashboard.
Lead Architect at a comms service provider with 1,001-5,000 employees
Enhancements for microservices and container backups would be beneficial, enabling a more consolidated management platform for modern architectures.
Senior System Engineer at a tech vendor with 10,001+ employees
 

Setup Cost

Dell PowerProtect Cyber Recovery provides competitive pricing and flexibility, favorably compared to rivals, with options for enterprise and SMBs.
Dell PowerProtect Data Manager offers flexible licensing and competitive pricing, enhanced by features like compression and collaborative pricing decisions.
I do not consider Dell PowerProtect Cyber Recovery to be expensive as it provides value relative to the ransom that would need to be paid to restore data and the difficulties faced after an attack.
Pre Sales Manager at a tech services company with 51-200 employees
Regarding pricing, I find it a lot cheaper than Veeam.
System Administrator at De Persgroep Publishing
We have been very satisfied with the pricing, licensing, and setup costs of Dell PowerProtect Cyber Recovery.
Director, Information Technology at Ascend Performance Materials
From a license perspective, it is a cheaper option, and there is a subscription license as well.
Pre Sales Manager at a tech services company with 51-200 employees
Dell PowerProtect Data Manager is cost-effective, as it is licensed per socket rather than by workload.
Senior System Engineer at a tech vendor with 10,001+ employees
Overall, pricing does not significantly impact our decision.
Business Development Manager at a media company with 1,001-5,000 employees
 

Valuable Features

Dell PowerProtect Cyber Recovery delivers secure backup solutions with analytics, VMware integration, and machine learning for efficient threat detection.
Dell PowerProtect Data Manager provides efficient, user-friendly data protection with cloud compatibility, centralized management, and enhanced backup capabilities.
The second advantage is restoration, as I can guarantee that the data inside the vault will be clean and can be restored quickly using a golden copy that has been identified as clean.
Pre Sales Manager at a tech services company with 51-200 employees
The main function of cyber recovery, which I find important, is the air gap protection, and that is the most important capability we are using against ransomware protection.
Data Protection Architect at a energy/utilities company with 1,001-5,000 employees
It helps my IT infrastructure be more secure mainly because we have replication of the backups on two physical sites, which is a plus.
System Administrator at De Persgroep Publishing
It provides a seamless backup solution integrated with a dashboard full of capabilities, enhancing recovery point objectives and recovery time objectives.
Senior System Engineer at a tech vendor with 10,001+ employees
It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration.
System Engineer at Konvergenz
Compared to other products such as Veritas, Dell offers more competitive pricing while other vendors charge significantly more.
Backup Administrator at a consultancy with 11-50 employees
 

Categories and Ranking

Dell PowerProtect Cyber Rec...
Ranking in Backup and Recovery
23rd
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Dell PowerProtect Data Manager
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
26
Ranking in other categories
Deduplication Software (3rd)
 

Featured Reviews

XiongXiong - PeerSpot reviewer
Director, Information Technology at Ascend Performance Materials
Modern data protection has ensured resilient backups and reliable recovery from cyber incidents
The biggest improvement that we would like to see for Dell PowerProtect Cyber Recovery is how it can be part of the storage side of the world versus being a standalone solution. Currently, being a standalone product is neat, but it means we cannot integrate it with our overall storage strategy. I would prefer to purchase Dell storage and use that storage across both my day-to-day storage and the storage for Dell PowerProtect Cyber Recovery. In my current configuration, I have separate hardware for the backup and recovery and the cyber resilience, and I have different hardware for just storage. Integrating these two would be quite interesting. From my perspective, the integration between products is not really an obstacle. What matters more is how we as customers can simplify our technology hardware stack on site. From a software perspective, it would be beneficial if they created a solution where I could see my compute, storage, and backup recovery as a single pane of glass. A one-stop shop with one dashboard would be great. This opportunity exists for improvement. From a hardware perspective, simplifying it so I have less hardware on site would be valuable. I want to reduce my footprint with Dell PowerProtect Cyber Recovery. Reducing footprint is something all manufacturing organizations desire. When you look at all the manufacturing sites around the world, we always have to build a room for IT usage and data center rooms at our facilities. The smaller your footprint, the less cooling and less energy usage you need, which is a win-win scenario. This is what all of us as customers are looking for, which is smaller footprints.
reviewer2767527 - PeerSpot reviewer
Lead Architect at a comms service provider with 1,001-5,000 employees
Centralized backups have simplified hybrid protection and improved ransomware recovery and compliance
The majorly needed improvement is that the product should easily simplify the upgrade and installation process. Sometimes Dell support should be more active. They take time for P1 issues. Sometimes it is not a P1 for Dell, but it is P1 for the customer, and the support needs to be very mature. That is a major drawback I see. Otherwise, the product is quite well. This is an enterprise solution and a bit costlier, but it is a solution where people should be looking into if they want to go into one single umbrella and have the centralized backup solution, which integrates with the cloud and can manage their cloud workload as well as the on-premises workload, and can be managed with one dashboard. In that way, it makes their backup management easier and they can get detected anomalies as soon as possible. This is one of the solutions I would recommend. However, if it is a very small company, they really need to think about the cost, as it is very costlier for them. But as an enterprise solution and a mid-enterprise solution, this is the solution where companies think their data is very critical, in sectors such as financial, banking, and health. This kind of sector should go with that solution because it always gives the compliances of HIPAA, GDPR, and all those things that are really required for them. From management perspectives and consolidation solution perspective, the integration is quite easy. With respect to the backup administrator and everything, it is quite straightforward. There are some layers that need to be improved and should have the internal feature instead of creating the additional VMs for the NAS backup. It should be internal and directly have the agent base or something that can communicate easily with Dell storage. If it is third-party, I would understand, but it should be able to communicate. The benefit of it is that it is easily understood and you can do knowledge transfer with a lot of documents available. The drawback of it is that when it comes to the installation, Dell always takes a lot of time for all these things with third-party involvement in between Dell and the customer. Support is the major part of it. People need to understand that when a customer raises their ticket for P1, they should treat it as a P1. Instead of by their book being P3 or P2, sometimes they only treat it as such when the complete backup server is down. However, for the customer, if it is not happening with the critical system of backup, then it is a P1 for them. From Dell support, they do not treat it as a P1, or they treat it as a P3 or P2. That kind of understanding and some agreements need to be done between the customer and Dell. It is a costlier solution. Comparatively, other backup solutions make this one of the costlier solutions. However, someone who has their enterprise data or needs protection in a good way can go for it. I could say it is a mid-enterprise or enterprise level solution. Otherwise, people do have the same solution but with differentiated features. However, it is costlier compared to the other.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Cyber Recovery?
Pricing was very clear and actually not as bad as I thought. When I was going into this whole thing of getting a Cyber Vault, I was worried about enormous hardware costs and licensing, and that was...
What needs improvement with Dell PowerProtect Cyber Recovery?
What I would improve about Dell PowerProtect Cyber Recovery is to make it a little more simplistic under the hood, comparable to PowerProtect Data Manager. It is harder to integrate the pieces toge...
What is your primary use case for Dell PowerProtect Cyber Recovery?
The main use case for Dell PowerProtect Cyber Recovery is the ability to ingest all of my data into my vault. If there is an anomaly or something I need to be aware of, such as a large amount of da...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
I have had a great experience with pricing, setup cost, and licensing; it is clear and simple.
What needs improvement with Dell PowerProtect Data Manager?
I think Dell PowerProtect can be improved in that I see PowerStore supporting the synchronous and asynchronous replica, similar to PowerMax.
What is your primary use case for Dell PowerProtect Data Manager?
Our main cases for Dell PowerProtect Data Manager are for virtual tape library.
 

Also Known As

No data available
PowerProtect, Dell EMC PowerProtect
 

Overview

 

Sample Customers

Information Not Available
National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
Find out what your peers are saying about Dell PowerProtect Cyber Recovery vs. Dell PowerProtect Data Manager and other solutions. Updated: June 2026.
900,051 professionals have used our research since 2012.