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Dell PowerProtect Backup Services vs Quorum OnQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Dell PowerProtect offers cost savings, efficient restoration, and operational effectiveness, though critical issue handling remains underutilized by some users.
Sentiment score
7.9
Quorum OnQ ensures continuous business operations, quick data recovery, hardware cost savings, and IT time efficiency.
Instead of having to send a DBA in to investigate the database and the errors within it, we can just quickly restore from an hour or two ago to get back to where we are needing.
VP Of Security at NatureFresh™ Farms
The fact that I am not managing an infrastructure is actually reducing the cost of the environment because there is no one sitting just to manage that infrastructure.
Pre Sales Manager at a tech services company with 51-200 employees
Some of the returns on investment I see with this product are security and saving time.
Oficial Senior at a financial services firm with 1,001-5,000 employees
 

Customer Service

Sentiment score
4.8
Dell PowerProtect Backup Services' customer service has mixed feedback, with server support praised but desktop support needing improvement.
Sentiment score
7.3
Quorum OnQ's tech support is responsive and knowledgeable, offering superior, personalized service despite occasional peak time delays.
That one number to call, that one tech to call, to rely on support for not just the single product but the whole suite that we are there to do it.
VP Of Security at NatureFresh™ Farms
The skill of the support is good, but the response time is something that needs to be better.
Oficial Senior at a financial services firm with 1,001-5,000 employees
The technical side of it is a bit low and could need some improvement.
Technical Analyst at a government with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
4.9
Dell PowerProtect Backup Services is favored for seamless scalability, outperforming competitors like Datto and Axcient in adaptability for growth.
Sentiment score
7.3
Quorum OnQ provides scalable disaster recovery solutions for medium to large enterprises, with flexibility for varying infrastructure needs.
The one thing that we found is that they were not scalable.
VP Of Security at NatureFresh™ Farms
Dell PowerProtect Backup Services is really easy to scale and is pretty scalable.
Pre Sales Manager at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
7.9
Dell PowerProtect ensures reliable performance and security with cloud deployment, despite occasional longer updates, enhancing user protection and satisfaction.
Sentiment score
8.4
Quorum OnQ is praised for its reliability, minimal downtime, easy updates, and effective support, ensuring user satisfaction.
If customers need to ensure that data is vaulted and immutable to protect against ransomware, they can pay extra to create a vault in AWS to ensure the data is protected.
Pre Sales Manager at a tech services company with 51-200 employees
There's never an issue with the data, so the encryption works excellently.
System Administrator
We have not had any downtime.
VP Of Security at NatureFresh™ Farms
 

Room For Improvement

Dell PowerProtect aims to enhance support, improve SaaS backup features, and integrate systems, addressing pricing and management issues.
Quorum OnQ needs better disaster recovery, cloud integration, NAS support, user interface, pricing, email notifications, and hardware support.
allowing us to get that final single pane of glass to function with everything in the product suite
VP Of Security at NatureFresh™ Farms
Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day.
Oficial Senior at a financial services firm with 1,001-5,000 employees
The majority of customers who speak about Office 365 backups want to back up Office 365 on-premises, which means if they have SaaS backups, they need a copy of that cloud data in their data center.
Pre Sales Manager at a tech services company with 51-200 employees
The URL for our environments is the same, making it confusing for management when handling different departments with different needs.
Senior Application Analyst at a non-profit with 5,001-10,000 employees
 

Setup Cost

Dell PowerProtect is competitively priced for Dell users, with $10,000 initial costs and appealing shared storage pools.
Quorum OnQ's pricing is cost-effective for enterprises despite high initial costs due to integrated support and value recovery features.
I think it was $10,000 initially.
System Administrator
Competitors offer lower prices for Office 365 backups compared to Dell PowerProtect Backup Services.
Pre Sales Manager at a tech services company with 51-200 employees
That pricing was a big factor in selecting the product, along with the fact that we use many other Dell products in our environment.
Technical Analyst at a government with 1,001-5,000 employees
It's a little expensive.
Senior Application Analyst at a non-profit with 5,001-10,000 employees
 

Valuable Features

Dell PowerProtect Backup Services offer easy, cloud-native management with strong integration, seamless scaling, and robust multi-cloud data protection.
Quorum OnQ offers quick recovery, user-friendly management, strong security, fast backups, and cost-effectiveness, enhancing its overall appeal.
We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.
VP Of Security at NatureFresh™ Farms
The advantages of Dell PowerProtect Backup Services are that customers do not need to invest anything on-premises and only need a subscription on the cloud.
Pre Sales Manager at a tech services company with 51-200 employees
Some of the returns on investment I see with this product are security and saving time.
Oficial Senior at a financial services firm with 1,001-5,000 employees
Quorum OnQ provides an elevated ability to filter on everything from people's location to age to their voting history.
Senior Application Analyst at a non-profit with 5,001-10,000 employees
 

Categories and Ranking

Dell PowerProtect Backup Se...
Ranking in Backup and Recovery
25th
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Quorum OnQ
Ranking in Backup and Recovery
52nd
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
Cloud Backup (43rd), Disaster Recovery (DR) Software (25th)
 

Featured Reviews

Keith Bradley - PeerSpot reviewer
VP Of Security at NatureFresh™ Farms
Unified backups have protected our hybrid environment and simplified recovery across sites
Some of the best features that we find within the suite of Dell PowerProtect Data Domain and Dell PowerProtect Backup Services is the integration into the vSphere portal, VXRAILs, and areas that have made it so quick and easy to use. The latest expansion into Dell Native Edge has also been a great feature for us to add an expansion into that. These features benefit our company by allowing a small IT team like ours to not have to go to multiple panes of glass to see what we are doing. We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.
reviewer2594778 - PeerSpot reviewer
Senior Application Analyst at a non-profit with 5,001-10,000 employees
Enhanced filtering for advocate emails
Quorum provides an elevated ability to filter on everything from people's location to age to their voting history. This is an extreme feature that will help our advocacy department a lot. It encompasses the ability to formulate emails and calls to action across regions. Their platform is more advanced than our previous one. It provides a smooth training experience and easy terminology for those in the advocacy world.
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Top Industries

By visitors reading reviews
No data available
Construction Company
15%
Comms Service Provider
12%
Financial Services Firm
11%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?
My experience with pricing, setup cost, and licensing is pretty good compared to other vendors. That pricing was a big factor in selecting the product, along with the fact that we use many other De...
What needs improvement with Dell PowerProtect Backup Services?
In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane o...
What is your primary use case for Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services serves as our main solution for the backup and security of our network. It performs backups and controls everything from our physical servers to our virtual server...
What is your experience regarding pricing and costs for Quorum OnQ?
It's a little expensive. That said, the cost aligns with other advocacy tools we have evaluated.
What needs improvement with Quorum OnQ?
They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments wit...
What is your primary use case for Quorum OnQ?
We launched all of our advocacy departments through Quorum next month. We are in the process of uploading all of our data and creating custom fields.
 

Also Known As

No data available
OnQ
 

Overview

 

Sample Customers

Information Not Available
LCL Bulk Transport
Find out what your peers are saying about Dell PowerProtect Backup Services vs. Quorum OnQ and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.