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Dell NetWorker vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
11th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
No ranking in other categories
IBM ProtectTIER
Ranking in Backup and Recovery
84th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Deduplication Software (13th)
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. The mindshare of IBM ProtectTIER is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ErmiasGirma - PeerSpot reviewer
Offers seamless integration and cost-saving benefits with enhanced recovery capabilities
Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…
ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking for to minimize downtime. The solution has helped ensure this."
"The solution has a longer lifespan."
"The software is quite complicated and useful for large corporations using different information systems."
"Taking backups is faster."
"Deduplication is the most valuable feature of this solution."
"If it's set up the right way, it's a stable product."
"The software’s best feature is data backup for any system."
"Anybody could drive the GUI."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The command-line interface is good."
"The most valuable features are the Self-Service, and the ability to search the data."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The solution is highly stable."
 

Cons

"I haven't had a good experience with technical support. It takes them a very long time to resolve issues."
"The management of Dell Networker is quite cumbersome."
"The end-user experience is not good."
"The user interface is hard to use, it should be simplified. There are a lot of web-based management interfaces which they should consider."
"Regarding improvements for NetWorker, I believe implementing cross-platform restore functionality is essential. This feature would allow for compatibility with various backup software solutions, similar to Veeam."
"We have faced problems with the initial configuration of the solution."
"The UI needs some enhancement to be more user-friendly."
"I am not very satisfied with the support. The interface on the Java application makes it difficult, whereas the web interface is simple to use."
"Setting up the system to work with legacy equipment is a bit complex at times."
"The backup for a large amount of data is slow."
"IBM ProtectTIER could improve by being more user-friendly."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
 

Pricing and Cost Advice

"I have a capacity-based license, but I don't know the exact cost of that license."
"The price is a little on the high side, but it's reliable and provides a good service."
"If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity."
"There is a licensing fee."
"Licensing is based on the number of terabytes, so you need to purchase packages."
"The price of the solution could be lower, it is expensive."
"Low cost is key."
"The tool is pricey."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"IBM ProtectTIER is an expensive solution."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"This solution is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
9%
Government
9%
Financial Services Firm
29%
Computer Software Company
24%
Real Estate/Law Firm
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...
Ask a question
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Also Known As

NetWorker
No data available
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about Dell NetWorker vs. IBM ProtectTIER and other solutions. Updated: April 2025.
851,823 professionals have used our research since 2012.