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Dell NetWorker vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
85
Ranking in other categories
No ranking in other categories
IBM ProtectTIER
Ranking in Backup and Recovery
83rd
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Deduplication Software (13th)
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Dell NetWorker is 2.3%, down from 3.1% compared to the previous year. The mindshare of IBM ProtectTIER is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell NetWorker2.3%
IBM ProtectTIER0.3%
Other97.4%
Backup and Recovery
 

Featured Reviews

ErmiasGirma - PeerSpot reviewer
Offers seamless integration and cost-saving benefits with enhanced recovery capabilities
Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…
ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is scalable."
"The GUI is user-friendly."
"NetWorker is easy to install on clients and servers, and making backups from server to storage and backup devices is straightforward."
"The best feature of Dell EMC NetWorker is its wide spectrum of available plugins for each and every software that you can back up, such as SAP HANA, Oracle, AXI-based machines, or Dell-based machines. Whatever you want to back up, you can do it with Dell EMC NetWorker. It is a very solid backup software. It is the oldest backup software from EMC, and it comes from Dell EMC's legacy."
"Anybody could drive the GUI."
"The updated graphical interface is better than it used to be."
"The most valuable feature of Dell NetWorker is its quick configuration and handling of large databases."
"The feature that offers the greatest benefits in ensuring data integrity is its backup capability."
"The solution is highly stable."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The command-line interface is good."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The most valuable features are the Self-Service, and the ability to search the data."
 

Cons

"The front end of the solution could improve. The user-friendliness is lacking."
"Since the product is not on the front banner of Dell, the support may not be the best."
"The end-user experience is not good."
"The initial setup is complex."
"While upgrading to a new version, we encounter challenges related to specific algorithms or code regulations."
"The configuration is too complex."
"It's not easy to integrate. We have to read a lot of documentation in order to configure the solution."
"I am not very satisfied with the support. The interface on the Java application makes it difficult, whereas the web interface is simple to use."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"IBM ProtectTIER could improve by being more user-friendly."
"Setting up the system to work with legacy equipment is a bit complex at times."
"The backup for a large amount of data is slow."
 

Pricing and Cost Advice

"If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity."
"There is a licensing fee."
"They are not cheap."
"We use a license without a time term. We just need to buy additional support when needed."
"The price of the solution could be lower, it is expensive."
"Earlier, users had to make yearly payments towards the licensing costs of the product. The licenses were expensive but users used to get the best device to use."
"Licensing is based on the number of terabytes, so you need to purchase packages."
"The price is a little on the high side, but it's reliable and provides a good service."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"This solution is very expensive."
"IBM ProtectTIER is an expensive solution."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Comms Service Provider
10%
Government
9%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise37
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...
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Also Known As

NetWorker
No data available
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about Dell NetWorker vs. IBM ProtectTIER and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.