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Datto Remote Monitoring and Management vs Tanium comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datto Remote Monitoring and...
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
10
Ranking in other categories
Remote Monitoring and Management (RMM) (4th)
Tanium
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
Server Monitoring (3rd), Vulnerability Management (20th), Endpoint Protection Platform (EPP) (21st), Endpoint Detection and Response (EDR) (21st), Unified Endpoint Management (UEM) (6th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Datto Remote Monitoring and Management is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 11.8%, up 7.2% compared to last year.
Tanium, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 2.2% mindshare, down 2.5% since last year.
Remote Monitoring and Management (RMM) Market Share Distribution
ProductMarket Share (%)
Datto Remote Monitoring and Management11.8%
Kaseya VSA17.5%
NinjaOne12.2%
Other58.5%
Remote Monitoring and Management (RMM)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Tanium2.2%
Microsoft Defender for Endpoint8.8%
CrowdStrike Falcon7.4%
Other81.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

BJ
Vendor Application Specialist at The Vaden Automotive Group
Quick connection improves troubleshooting efficiency
The best feature that Datto Remote Monitoring and Management offers is the connectivity, which seems to be a whole lot quicker and responsive than Kaseya 10. That responsiveness is important for my work because in the car business, everything is about being done with speed, so being able to connect to these computers quickly is an advantage because the quicker we can fix the problem, the quicker they're able to make a sale. We have been able to save response time on solving issues and troubleshooting with computers, which is a return on investment.
VK
Infra Vulnarability Manager at Rezilyens
Immediate results in patching promptly address vulnerabilities
When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, create bundles, and then perform the task. It would be easier if Tanium provided the patches directly. Some other brands provide the patch with a direct download link, which facilitates the process. Also, I feel that if there were more detailed documents and remediations readily available online for troubleshooting, especially more up-to-date information, it would be beneficial. Currently, some resources online are very out-of-date.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The alerting system helps us determine what are high level alerts, and what are alerts which can wait for a day or two. We catch RAID failures, hot servers, bad drives (or predicted failures on drives), etc."
"I also like how Datto integrates seamlessly with the Autotask ticketing system."
"The tool's main valuable features are its ease of use and intuitive console. It's very easy to implement and create policies. I don't need highly technical staff to manage the tool, which is a big advantage."
"The best feature that Datto Remote Monitoring and Management offers is the connectivity, which seems to be a whole lot quicker and responsive than Kaseya 10."
"AEM support is great for Macs."
"Even when the connection to the server is lost, the monitoring continues without interruption."
"It has a single pane of glass, and it integrates well with other software."
"We support nine different nonprofits, and the billing took the manager three or four days working on spreadsheets. When I finished automating everything with Datto, we cut everything down to a couple of hours. That's a substantial cost savings on the billing side."
"Tanium's most valuable features are patch management, inventory, and distribution software."
"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."
"Tanium is a very good product and I would rate it eight or nine out of ten."
"I find the inventory and compliance features of Tanium to be the most impressive."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"Tanium's most valuable feature is its instant discovery aspect."
"I like the tool's incident response and security patching."
"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."
 

Cons

"The main challenge was implementing patch management for software that was not in the tool's standard library or catalog."
"They have a tab to provide information about the type of hardware the computers have. One thing they don't specify is what model of hard drive the computers have. Identification of storage models would be nice."
"Be prepared to spend a lot of time on conversions if you have a lot of clients."
"The only area where I see room for improvement is the ability to delay the application of patches for a set number of days."
"Sometimes we have some downtime when Datto is doing updates. Maybe it's because of the cloud service they use. I'm not sure if they're going through AWS or Azure or what. That's happened, but the outages have been few and far between."
"I would like the ability to remotely manage configuration and settings on individual units. Some organizations have a certain device configuration that needs to be consistent across all computers. For example, if we have computers that cannot go to sleep or hibernate because they're being accessed remotely, we need to be able to quickly configure those computers to not hibernate. With Datto, there is no easy and/or direct way to accomplish this. I can't create a group called No Hibernate and drag all those computers to that group so that they do not go into hibernation. There is no easy way to put in a policy or a procedure like that. It's still back to going to each computer and doing it by hand, which is what I'm trying to get away from. I want to automate and simplify as much as possible. I write code and scripts to do most of my work anyways. The intention is to get away from me having to be so hands-on."
"My most significant criticism is Datto is a complex product that takes a while to understand, but that could be said of almost any solution at the same level. It depends on where you're starting from. You have to rework all your workflows, and it's some heavy lifting if you want to get it right."
"We would like to see a little more functionality when monitoring network devices, such as switches and routers."
"When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium."
"There are some bugs in the product. The tool needs to improve in the area of reporting."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
"We had some issues with the solution's OS upgrade."
"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."
"When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, create bundles, and then perform the task."
"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."
"They could improve the UI."
 

Pricing and Cost Advice

"The license typically depends on the number of endpoints. On the RMM side, I think we're paying around $2,250 per endpoint. Then there is also a license per user and tech, so that comes out to about a hundred bucks per tech, give or take."
"We had to pay out some overtime for a few problematic sites. Sites on domain networks are incredibly easy to install. We learned a few tricks that streamlined the process, but in the beginning, it was a bit tedious."
"It fluctuates on the number of computers you have. Depending on the number of computers you have, it can fluctuate anywhere between $5 to $10 per computer per month, which is not too bad. I am not aware of any additional costs beyond the standard licensing fee. It was one flat rate per device."
"AEM is a lot more scalable as you just pay per agent instead of having to purchase expensive licenses."
"Regarding pricing, Kaseya sells it as part of a bundle called Kaseya 360. This package includes several tools, such as EDR, ransomware protection, and more. Considering the bundle, the price is reasonable. However, where I am in Brazil, the high dollar rate and taxes make it not cheap for mid-sized companies. Still, it's competitively priced compared to similar tools."
"It goes by how many endpoints you have. It is about $3,000 a month for us. If we can't figure it out ourselves and need additional help to set it up, we would have to pay for that."
"It is higher than some competitors in the market."
"The solution is expensive but it's a good investment."
"There is an annual license required to use this solution."
"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."
"The product's pricing differs from region to region depending on negotiations and the number of endpoints."
"It's an expensive solution. It would be nice if the cost were lower."
"The solution offers value for money."
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Top Industries

By visitors reading reviews
Performing Arts
15%
Wholesaler/Distributor
9%
Healthcare Company
8%
Outsourcing Company
7%
Financial Services Firm
16%
Government
12%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise11
 

Questions from the Community

What needs improvement with Datto Remote Monitoring and Management?
We would like the ability to be able to mass push scripts and programs to several computers when we need to install things, versus doing it one by one, as an improvement for Datto Remote Monitoring...
What advice do you have for others considering Datto Remote Monitoring and Management?
I gave Datto Remote Monitoring and Management a rating of 10 out of 10 because it is smooth, easy to connect, and use. My advice to others looking into using Datto Remote Monitoring and Management ...
What is your experience regarding pricing and costs for Datto Remote Monitoring and Management?
My experience with pricing, setup cost, and licensing for Datto Remote Monitoring and Management is that it is smooth and simple.
What do you like most about Tanium?
The product is granular and can build complex roles compared to other EDR vendors.
What needs improvement with Tanium?
While there is always room for improvement, I am pleased with Tanium.
What is your primary use case for Tanium?
The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.
 

Also Known As

Autotask EM, Autotask Endpoint Management, Datto RMM
Tanium Inc Cloud, Tanium XEM
 

Overview

 

Sample Customers

Wessex Networks, Base2, Valiant Technology, Technology Services Group, TechGuru
JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life
Find out what your peers are saying about NinjaOne, Kaseya, N-able and others in Remote Monitoring and Management (RMM). Updated: November 2025.
876,331 professionals have used our research since 2012.