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Datamatics TruBot vs SAP Intelligent RPA comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
No ranking in other categories
Datamatics TruBot
Ranking in Robotic Process Automation (RPA)
29th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SAP Intelligent RPA
Ranking in Robotic Process Automation (RPA)
8th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.7%, up from 1.0% compared to the previous year. The mindshare of Datamatics TruBot is 0.3%, up from 0.2% compared to the previous year. The mindshare of SAP Intelligent RPA is 2.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
IS
Offers good UI but needs to improve its integration capabilities
Speaking about how the tool is useful in automating repetitive tasks in our company, I would say that my company started to collect data with the help of Datamatics while also using its GPS tracking features. The tool's UI is much better than the ones offered by other similar products in the market. I recommend the product to others who plan to use it. I suggest that others use their own method of interrogation since it will help them achieve more growth in their organizations through the use of the tool. I rate the tool a seven and a half out of ten.
Keerthana Jayathran - PeerSpot reviewer
Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details
I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."
"The solution is inexpensive compared to many other solutions in the market."
"Ability to calculate the ROI on the jobs that are running."
"The product's initial setup phase is straightforward and easy to use."
"Scalability is fine. It is pretty nice."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"It is a stable solution...It is a scalable solution."
"The initial setup of SAP Contextor is easy."
 

Cons

"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"The product also has a limited use case in some respects."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"There is a lack of good development for artificial intelligence, such as machine learning."
"It's possible that they could use a stronger community for seeking guidance and help."
"Would like to see more additions to the library."
"There is a learning curve, and some training could be included to bring users up to speed."
"The stability of the product has certain shortcomings, making it an area where improvements are required."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"SAP Contextor could improve by automating some processes."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."
 

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"The tool is expensive."
"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."
"The pricing is not that expensive. It is manageable."
"It all comes with a bundle right now. Having advanced features, it is competitively priced."
"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
9%
Educational Organization
5%
No data available
Manufacturing Company
12%
Computer Software Company
12%
Financial Services Firm
9%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
What do you like most about Datamatics TruBot?
The product's initial setup phase is straightforward and easy to use.
What needs improvement with Datamatics TruBot?
The stability of the product has certain shortcomings, making it an area where improvements are required. The integra...
What do you like most about SAP Contextor?
The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.
What is your experience regarding pricing and costs for SAP Contextor?
The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...
What needs improvement with SAP Contextor?
The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...
 

Also Known As

HelpSystems Automate, Automate
TruBot
SAP Contextor, Contextor
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Aditya Birla Sunlife Insurance Company, IndusInd Bank
BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
Find out what your peers are saying about Datamatics TruBot vs. SAP Intelligent RPA and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.