Datadog vs Zenoss Cloud comparison

Datadog and Zenoss are both solutions in the AIOps category. Datadog is ranked #1 with an average rating of 8.7, while Zenoss is ranked #26. Datadog holds a 17.1% mindshare in AIOP, compared to Zenoss’s 0.7% mindshare. Additionally, 97% of Datadog users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

Datadog

Read 203 Datadog reviews

23,433 Views
5,858 Comparison Views

97% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

1,401 Views
210 Comparison Views

100% willing to recommend

Datadog

Zenoss Cloud

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 13, 2025

Zenoss Cloud and Datadog compete in the IT monitoring and management space. Datadog often has the upper hand due to its comprehensive feature set and ease of deployment, which makes it worth the investment for many enterprises.

Features: Zenoss Cloud provides broad monitoring capabilities, customizable dashboards, and extensive visibility across hybrid environments. Datadog offers performance metrics, anomaly detection, and seamless integrations for dynamic monitoring needs.

Room for Improvement: Zenoss Cloud could enhance its ease of use and expand its integration capabilities. More documentation and streamlined onboarding processes might benefit new users. Datadog may improve by offering more flexible pricing and reducing the complexity of some features, potentially increasing the user base that can exploit its advanced capabilities.

Ease of Deployment and Customer Service: Datadog's deployment process is straightforward, supported by extensive documentation. It provides user-friendly integration and setup, advantageous for fast deployment. Zenoss Cloud focuses on dedicated support and personalized assistance, useful for businesses needing robust customer service options.

Pricing and ROI: Zenoss Cloud offers competitive pricing, potentially yielding a better ROI for those seeking cost-effective monitoring with strong support. Datadog, while involving higher setup costs, often justifies its price with a rich feature set and integration capabilities, providing significant long-term value for enterprises.

To learn more, read our detailed Datadog vs. Zenoss Cloud Report (Updated: September 2025).

Buyer's Guide

Datadog vs. Zenoss Cloud

September 2025

Download the complete report

Helped 870,697 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datadog

Ranking in Network Monitoring Software

4th

Ranking in IT Infrastructure Monitoring

3rd

Ranking in Container Monitoring

2nd

Ranking in Cloud Monitoring Software

2nd

Ranking in AIOps

1st

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

203

Ranking in other categories

Application Performance Monitoring (APM) and Observability (1st), Log Management (4th), Cloud Security Posture Management (CSPM) (6th)

Zenoss Cloud

Ranking in Network Monitoring Software

76th

Ranking in IT Infrastructure Monitoring

51st

Ranking in Container Monitoring

9th

Ranking in Cloud Monitoring Software

39th

Ranking in AIOps

26th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (33rd), Event Monitoring (14th), Server Monitoring (27th)

Mindshare comparison

As of October 2025, in the AIOps category, the mindshare of Datadog is 17.1%, down from 22.6% compared to the previous year. The mindshare of Zenoss Cloud is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AIOps Market Share Distribution
Product	Market Share (%)
Datadog	17.1%
Zenoss Cloud	0.7%
Other	82.2%

AIOps

Featured Reviews

Prakash Pandey

IT Manager at Liberty Mutual Insurance

Has improved monitoring accuracy and enabled faster issue resolution through detailed alerting and transaction visibility

The best feature that Datadog offers is infrastructure monitoring, where it can look at the CPU utilization, different process utilization, all the processes which are running, and alert us in advance if things are going beyond normal threshold. I think everything about the features of Datadog is amazing. Datadog provides details up to the transactions. We can look at the transaction log too for the application, which is really helpful. Datadog has impacted our organization positively since we were previously using AppDynamics and then we switched to Datadog. It has improved a lot in our alerting and monitoring in the infrastructure space and application space. We can monitor business transactions and take proactive action. It is really great to take actions on the issues before an end user reports it, which is a great advantage for us.

Read full review

ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Each component complements the other, creating a cohesive system where data, logs, and metrics are seamlessly integrated."

"The agents feature in Datadog stands out as a valuable asset within our organization due to its robust functionality, versatility, and role in providing comprehensive monitoring and observability capabilities."

"I don't have to worry about upgrades with the AWS version."

"APM and tracing are super useful."

"We can handle debugging and find out why things are breaking in our applications."

"We have way more observability than what we had before - on the application and the overall system."

"The web app has a real-time support chat window in which a support engineer is chatting with you within a minute."

"Thanks to frequent concurrent deployments, the DataDog alerts monitors allow us quickly detect issues if anything occurs."

More Datadog pros

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"It's easy to use."

"The most valuable feature is the flexible discovery mechanism."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"The product offers good documentation that helps with initial training."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

Cons

"Datadog is too pricey when compared to its competitors, and this is something that its always on my mind during the decision-making process."

"Datadog's roadmap can be a bit unpredictable at times."

"ECS could be improved by including more tutorials for beginners to reduce the barriers to entry."

"One thing we have run into is that it is so easy to add monitoring that we turn on things without really understanding the costs."

"Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high."

"I would like to see the integration between PagerDuty and Datadog improved. The tags in Datadog don't match those in PagerDuty, and we have to make it work."

"They should continue expanding and integrating with more third-party apps."

"They could have better log reporting."

More Datadog cons

"It would be ideal if the product offered sound alerts."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"The AI aspect needs to improve."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"There was a problem with Zenoss and storage monitoring."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

Pricing and Cost Advice

"Licensing is based on the retention period of logs and metrics."

"Pricing seemed easy until the bill came in and some things were not accounted for."

"If you do your homework, you'll find that if you're really concerned with cost, it's good."

"This solution is budget friendly."

"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."

"The solution's pricing depends on project volume."

"It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."

"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."

More Datadog pricing and cost advice

"It depends on the customer, what he wants."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

See which vendors are best for you

Use our free recommendation engine to learn which AIOps solutions are best for your needs.

See recommendations

870,697 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

Retailer

Computer Software Company

14%

Financial Services Firm

10%

Performing Arts

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	46
Large Enterprise	93

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?

With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...

See all answers

Which would you choose - Datadog or Dynatrace?

Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

Dynatrace vs Datadog

Compared 11% of the time

Azure Monitor vs Datadog

Compared 7% of the time

Splunk Enterprise Security vs Datadog

Compared 4% of the time

New Relic vs Datadog

Compared 4% of the time

AWS X-Ray vs Datadog

Compared 4% of the time

More Datadog Competitors

Zabbix vs Zenoss Cloud

Compared 23% of the time

Nagios XI vs Zenoss Cloud

Compared 21% of the time

Nagios Core vs Zenoss Cloud

Compared 10% of the time

SolarWinds AppOptics vs Zenoss Cloud

Compared 8% of the time

SCOM vs Zenoss Cloud

Compared 7% of the time

More Zenoss Cloud Competitors

Product Reports

Buyer's Guide

Datadog

October 2025

Download Datadog product report

Buyer's Guide

Zenoss Cloud

September 2025

Download Zenoss Cloud product report

Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.

Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.

What are Datadog's Key Features?

Sharable Dashboards: Facilitate collaboration with customizable, intuitive dashboards.
Extensive Integrations: Seamlessly connects with tools like Slack and AWS to support workflows.
APM and RUM: Provides deep insights into application performance and user interactions.
Real-Time Tools: Enables agile responses to system issues with real-time monitoring.
Unified Tagging and Visualization: Eases management of complex systems with simplified visualization.

What Benefits and ROI Should Users Look For?

Efficient Troubleshooting: Centralized logging speeds up the identification and resolution of issues.
Streamlined Workflows: Integrations with popular tools enhance operational efficiency.
Improved Observability: Comprehensive monitoring improves system reliability and performance.
Resource Optimization: Efficient microservices and container management leads to better cloud resource utilization.
Responsive Alerts: Customizable alerts ensure timely identification of critical issues.

In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.

Datadog

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

Datadog vs. Zenoss Cloud

September 2025

Free Report: Datadog vs. Zenoss Cloud

Find out what your peers are saying about Datadog vs. Zenoss Cloud and other solutions. Updated: September 2025.

DOWNLOAD NOW

870,697 professionals have used our research since 2012.

See our Datadog vs. Zenoss Cloud report.

See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Container Monitoring vendors.

We monitor all AIOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.