We performed a comparison between Datadog and Infraon IMS based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It helps us better manage our logs."
"The integration and configuration are incredibly simple. The SaaS offering is remarkably easy to set up, especially if you're coming from a Graphite environment or anything that uses a StatsD."
"Datadog is easy to use and easy to deploy. It's a better solution compared to others on the market in terms of being budget friendly for our customers."
"Datadog is providing efficiency in the products we develop for the wireless device engineering department."
"It is easy to implement and scale applications with standardized visibility, monitoring and alerting"
"It is easy to navigate the menu and create tests."
"Their interface is probably one of the easiest things to use because it lets non-developers and non-engineers quickly get access to metrics and pull business value out of them. We could put together dashboards and give it to people who are non-technical, then they can see the state of the world."
"We've found it most useful for managing Rstudio Workbench, which has its own logs that would not be picked up via Cloudwatch."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"The feature that I like the most and the best part is the customization."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"The backup, restore, and comparison features are all good."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"The Wi-Fi side needs improvement."
"It lacks consistency in the APIs."
"Graph filters for logs need to be set manually which works well for JSON but not for unstructured logs."
"The current way accounts are billed could be vastly improved - especially when involving multiple organizations across multiple accounts in combination with reserved commitments."
"It can be overwhelming for new people as it has a lot of features."
"The documentation leaves a lot to be desired for new users."
"Stability of the product has been a concern for us outside of the primary monitoring agents."
"The Log Explorer could be better. I don't think it has log manipulation as Splunk does."
"I often have issues with the UI in my browser."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"Email support is a bit slow. Once you drop an email, it takes time."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
Datadog is ranked 2nd in Network Monitoring Software with 137 reviews while Infraon IMS is ranked 82nd in Network Monitoring Software. Datadog is rated 8.6, while Infraon IMS is rated 8.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Infraon IMS is most compared with Zabbix and Microsoft Configuration Manager. See our Datadog vs. Infraon IMS report.
See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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