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Data Cloud vs Upsales comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Data Cloud
Ranking in CRM
30th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Upsales
Ranking in CRM
105th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the CRM category, the mindshare of Data Cloud is 0.5%, up from 0.0% compared to the previous year. The mindshare of Upsales is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Market Share Distribution
ProductMarket Share (%)
Data Cloud0.5%
Upsales0.4%
Other99.1%
CRM
 

Featured Reviews

LT
Complex setup process impacts functionality and requires improvement
From my experience as a VP of sales, I was not involved directly with development and configuration, but every time I need some change in our strategy and data, it takes a lot of time from our development team or technical team to implement this change. It is not easy to add columns or information in the reports or in the information that I gathered from Data Cloud. It takes a lot of time, and it was not exactly what I was expecting. I had a project that required changing the views that I need from my team, and it took two to three months to make the change. It was just a simple click of a button and adding some information, so what I was expecting to take one or two weeks took three months. It was very complicated to implement in the beginning, and it took a lot of time. It is a very good product, but it is very complex to implement, change, develop, and integrate.
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Questions from the Community

What needs improvement with Data Cloud?
There was excessive difficulty to customize for our business processes, so you either change to how they have it set up or you spend money getting someone to fix it. It would work, but it was time-...
What is your primary use case for Data Cloud?
We had Sales with Sales Cloud with a bunch of add-ons, and the things we wanted to do and the price was becoming untenable. So, we had to have an exit strategy. The main use cases were the same exa...
What advice do you have for others considering Data Cloud?
It is considered the Data Cloud CRM now. We deployed it to approximately nine or ten people. On a scale of 1-10, I rate this solution a 7.
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Comparisons

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Overview

 

Sample Customers

Information Not Available
1. Atlassian 2. Dropbox 3. HubSpot 4. Intercom 5. Salesforce 6. Zendesk 7. Amazon 8. eBay 9. Shopify 10. Walmart 11. Wayfair 12. Cisco 13.Google 14. IBM 15. Microsoft 16. Oracle 17. Bank of America 17. Capital One 18. Chase 19. Citigroup 20. Goldman Sachs 21. CNN 22. Disney 23. Fox 24. NBCUniversal 25.The New York Times 26. AT&T 27. Verizon 28. Comcast 29. T-Mobile 30. Sprint 31. U.S. Department of Defense 32. U.S. Department of State 33. U.S. Department of Justice 34. U.S. Department of the Treasury 35. U.S. Securities and Exchange Commission 36. The American Red Cross 37. The Salvation Army 38. Doctors Without Borders 39. Oxfam 40. Greenpeace
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