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Darktrace vs Trustwave Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (8th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (7th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (9th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (9th)
Trustwave Secure Email Gateway
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
Secure Email Gateway (SEG) (14th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Darktrace is designed for Network Detection and Response (NDR) and holds a mindshare of 16.6%, down 25.3% compared to last year.
Trustwave Secure Email Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 1.1% mindshare, up 0.6% since last year.
Network Detection and Response (NDR) Mindshare Distribution
ProductMindshare (%)
Darktrace16.6%
Vectra AI12.5%
ExtraHop Reveal(x)6.7%
Other64.19999999999999%
Network Detection and Response (NDR)
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Trustwave Secure Email Gateway1.1%
Proofpoint Email Protection21.1%
Microsoft Defender for Office 36519.9%
Other57.9%
Secure Email Gateway (SEG)
 

Featured Reviews

AM
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Consistent threat hunting and anomaly detection deliver valuable insights for network security management
In terms of improvement for Darktrace, pricing is the main concern. Pricing bothers me and this is one of the major factors when choosing a solution. When we get feedback from customers, that's the only felt need. When we factor in Darktrace, we do it only limited. We put it on where the perimeters and connections are, but still, some gray areas are left out, especially if we have multiple branches. We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
FA
Cloud & Systems Admin at Service Management Group, Inc.
Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI
I would rate my experience with the initial setup a four out of ten when one is difficult, and ten is easy. It's difficult initially since it's an on-premise solution. So it's a bit difficult. So the initial assessment took a few days, and then the deployment was a couple of days. It is on-prem. That is also one of the improvements you need to make on the cloud. Most of the people like things to be on the cloud. You don't have the burden of setting up things on-premise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Darktrace is its ability to detect and counter threats before they occur."
"While it is complex, and difficult to use, once you understand the correct way to use it, it's a very good platform."
"Technical support is helpful and responsive."
"Darktrace is very stable, and I would rate its stability a ten out of ten."
"The most valuable feature in Darktrace is that it gives me a comprehensive, detailed view of my network and whatever is happening inside it."
"I have found the automation and AI features to be valuable. If someone were to come in to the office at midnight and log in, Darktrace would flag it."
"Darktrace provides better visibility into network risks, allowing you to take preemptive action against risky user behavior."
"You have visibility, and it will find anything that you miss with other solutions."
"I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."
"The product's most valuable features are spam protection and artificial intelligence."
 

Cons

"It should be easier to access the Darktrace portal and its documentation. Only the customer can access their portal and support. It could be cheaper."
"They just need to work on their price. In terms of features, we are trying to understand all the features that we have. We're still exploring everything that we have so that we can fully utilize it. At this point in time, it is not about the features. It is more about utilization. We're just trying to utilize everything to full capacity."
"The pricing is costly in USD, and they charge based on device counts."
"I am not so satisfied with the pricing model for Darktrace. The price is a little bit high compared to other solutions."
"The main portal needs improvement as it is difficult to use."
"There are still some issues with the network capturing or blocking traffic even after implementing exceptions. It requires more learning in this area."
"The interface is too mathematical and it should be simplified."
"Updates keep coming, which is great, but I prefer a unified UI experience. The intelligence section and the incident view should be seamlessly connected in one view to avoid jumping between pages."
"The technical support services and stability need improvement as well."
"There is room for improvement in GUI because it is a bit old-fashioned."
 

Pricing and Cost Advice

"I'm unfamiliar with the exact cost, but we have a yearly license and had to pay for Darktrace's services before the deployment. The product is very expensive, so some organizations can't afford to pay the total amount directly, meaning they often seek a partner or pay in installments, which increases the price more."
"Darktrace is expensive. You can pay for the license yearly."
"In the ballpark, we're talking about $30K, $50K, and up. It can even be as much as $50K or $100K."
"The pricing is very flexible for Darktrace. Sometimes, a customer does not have the appropriate budget, but Darktrace can handle that. They offer monthly payments, so the customer can acquire the solution very easily."
"Darktrace is quite an expensive solution."
"It is expensive. I don't have the price for other competitors."
"I am using a demo of Darktrace for deployment and testing which is free."
"Our customers feel that the price of Darktrace is quite high compared to other solutions."
"The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive."
"It is a cost-effective product."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise19
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
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Also Known As

No data available
Trustwave SEG
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
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Find out what your peers are saying about Darktrace vs. Trustwave Secure Email Gateway and other solutions. Updated: January 2024.
885,376 professionals have used our research since 2012.