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Fortinet FortiMail Cloud vs Trustwave Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Secure Email Gateway (SEG)
8th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th)
Trustwave Secure Email Gateway
Ranking in Secure Email Gateway (SEG)
15th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Secure Email Gateway (SEG) category, the mindshare of Fortinet FortiMail Cloud is 4.0%, down from 4.7% compared to the previous year. The mindshare of Trustwave Secure Email Gateway is 1.5%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud4.0%
Trustwave Secure Email Gateway1.5%
Other94.5%
Secure Email Gateway (SEG)
 

Featured Reviews

IA
Consultant for the Chairman at Financial Literacy Knowledge Hub
Positive impact observed with email classification and encryption, but improvements needed in classification accuracy
The best features of Fortinet FortiMail Cloud are the classification of email and spam helper functionality. We are making a mix between human interaction and the cloud for the device itself. We are using pre-configured control on the device itself, and for the cloud, for the automatic notifications of classification. I have used the identity-based email encryption feature and we are using the mail encryption feature. We are not delivering the email until the user confirms that they know the sender; it remains encrypted until after confirmation that the email is safe. Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization. We can identify false positives, spam emails, and other classifications for each email coming to our organization.
FA
Cloud & Systems Admin at Service Management Group, Inc.
Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI
I would rate my experience with the initial setup a four out of ten when one is difficult, and ten is easy. It's difficult initially since it's an on-premise solution. So it's a bit difficult. So the initial assessment took a few days, and then the deployment was a couple of days. It is on-prem. That is also one of the improvements you need to make on the cloud. Most of the people like things to be on the cloud. You don't have the burden of setting up things on-premise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From my experience, this tool is able to protect the network."
"The most valuable features are filtering and sandboxing."
"It has the best feature for processed mail analysis."
"The deployment is simple."
"Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization."
"With Office 365, I would recommend using this solution as there would be no problem and everything will be taken care of."
"I love FortiMail."
"Overall, it is a comprehensive and reliable solution."
"The product's most valuable features are spam protection and artificial intelligence."
"I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."
 

Cons

"There are no specific new features I would suggest at this moment."
"This solution is expensive, so the pricing could be improved to be more competitive."
"Fortinet policies add an extra load to the endpoint."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"The throwback with Sophos is that it had a huge problem with spam."
"The dashboard could use improvement."
"The downside of this solution is that it is difficult to implement policies on FortiMail."
"There is room for improvement in GUI because it is a bit old-fashioned."
"The technical support services and stability need improvement as well."
 

Pricing and Cost Advice

"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"I see how manageable and flexible the licenses are."
"It's on a subscribed basis."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"The price of this solution could be more competitive."
"The product's price is reasonable."
"You only have to purchase one license for multiple participants."
"When we're talking about pricing, other products have about the same price. That is normal."
"It is a cost-effective product."
"The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive."
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Top Industries

By visitors reading reviews
University
8%
Financial Services Firm
8%
Construction Company
7%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
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Also Known As

No data available
Trustwave SEG
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Trustwave Secure Email Gateway and other solutions. Updated: June 2026.
902,495 professionals have used our research since 2012.