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Datto Endpoint Detection and Response (EDR) vs Rapid7 InsightIDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
114
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
48th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (25th), User Entity Behavior Analytics (UEBA) (11th), Threat Deception Platforms (6th), Extended Detection and Response (XDR) (28th)
 

Mindshare comparison

As of July 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.2%, down from 2.0% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
Rapid7 InsightIDR1.2%
Datto Endpoint Detection and Response (EDR)1.2%
Other94.0%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
SohailHyder - PeerSpot reviewer
Head Of Cyber Security at Super Secure
Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has an intuitive dashboard."
"It is an easy-to-use tool."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"It detected stuff that other things wouldn't detect."
"In one single alert, we are getting the network telemetry, endpoint telemetry, email security telemetry, and proxy telemetry all in one single ticket, making it very easy."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"I recommend this solution to others because it is easy to manage, reliable, and overall good to use."
"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The ease of deployment has been good."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company."
"The solution's initial setup is easy."
"The log aggregation and storage provided by InsightIDR has shown no issues with scalability; aggregating over one hundred millions events daily."
"Intelligent alerting to avoid the common problem of alert fatigue associated with traditional SIEMs."
"Dashboards, including the main screen, provide much-needed information at a glance, without hours of coding and sifting through logs to find it. In case of an actual security incident, I have faith that insightIDR has retained all logs in a secure manner that prevents log tampering as well."
"The UI is very good."
"Rapid7's reporting is more robust than Tenable's."
"The solution is very intuitive, it's easy to set up, is absolutely stable, and has a lot of integration with other security products."
 

Cons

"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"Fine-tuning the detection policy requires experience because the policy is very complex in Cortex XDR by Palo Alto Networks, and we get high false positive alerts."
"Product might have some bugs."
"The GUI could be improved."
"The encryption is not up to the mark."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"I feel that it should not be a licensed activity because a feature should allow us to see applications running on end devices."
"The solution could improve by having more deployment methods."
"The solution should allow the automation of playbooks."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The inclusion of web filtering would be good."
"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."
"The searching feature in Rapid7 InsightIDR needs to evolve"
"Cloud risk assessment is one area where I think they need a lot of improvement."
"Sometimes, it is hard to get the right queries to use. Currently, the tool lacks a pre-made set of queries."
"One thing that springs to mind is easier API integration with ITSMs."
"There is a future in AI with Rapid7, however, it is not fully operated. There are certain limitations with Rapid7 that I am working on."
"Lacks a mobile application."
"It would be useful to import threat intelligence in YARA format along with known incorrect email addresses.​"
 

Pricing and Cost Advice

"The solution is expensive. It's pricing is on a yearly-basis."
"Our customers have expressed that the price is high."
"I feel it is fairly priced."
"The cost depends on your chosen license type, like Pro or other licenses."
"Cortex XDR’s pricing is very reasonable."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"It has reasonable pricing for the use cases it provides to the company."
"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"It is more reasonably priced than other vendors."
"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."
"The solution has a mid-range price point in the market"
"The pricing and licensing are competitive."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Comms Service Provider
13%
Computer Software Company
9%
Manufacturing Company
8%
Retailer
7%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise53
No data available
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What needs improvement with Rapid7 InsightIDR?
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as ...
What is your primary use case for Rapid7 InsightIDR?
I am working with Rapid7 InsightOps and Rapid7 InsightIDR because the requirement is as such from the customer side, ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
InsightIDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Liberty Wines, Pioneer Telephone, Visier
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Rapid7 InsightIDR and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.