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Datto Endpoint Detection and Response (EDR) vs Rapid7 InsightIDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
41st
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (21st), User Entity Behavior Analytics (UEBA) (10th), Threat Deception Platforms (8th), Extended Detection and Response (XDR) (20th)
 

Mindshare comparison

As of March 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.5%, down from 2.2% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Rapid7 InsightIDR1.2%
Datto Endpoint Detection and Response (EDR)1.5%
Other93.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
SohailHyder - PeerSpot reviewer
Head Of Cyber Security at Super Secure
Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is mostly automated, and we do not have to make decisions, because all the decisions are made by the product itself and we are not required to create any custom policies since the policies that are created are well defined in the product itself."
"Its interface and pricing are most valuable. It is better than other vendors in terms of security."
"From the Palo Alto side, whatever they buy, they integrate that really well into their integration suite, and that makes a massive difference."
"The dashboard is customizable."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"The behavior-based detection feature is valuable."
"WildFire AI is the best option for this product."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"The ease of deployment has been good."
"The insight that the solution provides is the most valuable aspect."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The alerting to drive investigations and remediation has been its most valuable feature, plus the ability to quickly search multiple logs makes investigations easier."
"Log search allows us to dive deep into aggregated logs and query all event types at once.​"
"The solution provides satisfying native integration features"
"It is a very stable solution."
"Rapid7 InsightIDR is budget-friendly and has a good market position because not everybody can afford to go for LogRhythm or Splunk or QRadar."
"The web interface is great — very useful and user-friendly."
"The most valuable features have to do with ease-of-use, as it is easy to check the events, investigate suspicious activities, and do forensic analysis, and the web interface is great — very useful and user-friendly."
"Features for user behavior analytics and the rules for attack review are good."
 

Cons

"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"The configuration could be simplified. I would like to see better protection, specifically to protect email applications."
"The solution could improve by providing better integration with their own products and others."
"It would be good to have a better way to search for a file within the UI."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"Managing the product should be easier."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution could improve by having more deployment methods."
"The deployment of the solution right now is terrible. We find it to be very bad."
"The inclusion of web filtering would be good."
"The solution should allow the automation of playbooks."
"I'd like to see a mobile application included and some feature related to the generality of segregation for internal users that access the application."
"The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in."
"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."
"The main problem lies in the processes within the client's operating systems."
"One of the things that could be better is digital forensics. It is there, but it can be better. They could provide more on the endpoint detection level."
"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."
"Tenable Nessus is easier to deal with. It's more efficient and accurate. InsightIDR is heavier than Tenable in terms of performance and scanning. Rapid7 would be much easier to use if it had a network connector like Tenable. Tenable's connector allows continuous monitoring over the B caps."
"The dashboard is an area that could be simplified. For management, it should be clear and the files should be there."
 

Pricing and Cost Advice

"I don't recall what the cost was, but it wasn't really that expensive."
"Cortex XDR is a costly solution."
"The solution is expensive. It's pricing is on a yearly-basis."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"The price of the product is not very economical."
"Our customers have expressed that the price is high."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"Datto Endpoint Detection and Response is not an expensive solution."
"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"The pricing of the solution depends on the user. But there is a yearly licensing cost."
"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Computer Software Company
12%
Comms Service Provider
12%
Retailer
7%
Manufacturing Company
7%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What needs improvement with Rapid7 InsightIDR?
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
InsightIDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Liberty Wines, Pioneer Telephone, Visier
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Rapid7 InsightIDR and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.