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Datto Endpoint Detection and Response (EDR) vs Rapid7 InsightIDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
48th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
Security Information and Event Management (SIEM) (23rd), User Entity Behavior Analytics (UEBA) (11th), Threat Deception Platforms (4th), Extended Detection and Response (XDR) (18th)
 

Mindshare comparison

As of October 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.9% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.1%, down from 1.7% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Rapid7 InsightIDR1.3%
Datto Endpoint Detection and Response (EDR)1.1%
Other93.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
Prajwal Chougale - PeerSpot reviewer
SOC L2 Analyst at a tech services company with 51-200 employees
Centralized threat hunting has improved alert accuracy and simplifies incident investigations
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or monthly lacks detailed information about how logs are being ingested. While the details are there, they could be more concise and easier to understand for any level of authority. The second area is alert tuning; compared to Microsoft Sentinel, Rapid7 InsightIDR provides fewer alerts with more static alert functionality and lacks dynamic alerting exposures. There could be improvements to learn from past alert activities for more dynamic alert configurations. These two areas are the main areas for improvement; everything else is good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its ability to react to cyber data attacks is awesome."
"It is easy to use."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"Stability is a primary factor, and then there's the ease of distribution and policy management; Cortex XDR by Palo Alto Networks is very easy to work with, and we're quite happy with them."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"The protection offered by this product is good, as is the endpoint reporting."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"It is a simple platform to use."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"The ease of deployment has been good."
"The platform offers unlimited storage and agent-based solutions."
"The web interface is great — very useful and user-friendly."
"Rapid7 InsightIDR has positively impacted my organization by capturing most logs and every minute detail, including endpoint logs, network logs, and any email-related logs if a malicious link has been clicked."
"Rapid7's reporting is more robust than Tenable's."
"The solution provides satisfying native integration features"
"I am able to run automated actions based on the output of reports, leaving me extra time to focus on more pressing matters."
"During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an application belongs to a known ransomware group. The system rates the threat, offering a clear detection ratio, such as 97 out of 100. It not only identifies threats but also illustrates the associated behaviors, helping us understand the potential risk to a particular endpoint."
"The UI is very good."
 

Cons

"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"The price could be a little lower."
"The deployment is pretty hard."
"Cortex XDR by Palo Alto Networks is not only pricey; it is extremely expensive."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"Cortex XDR could be improved with more GUI features."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution should allow the automation of playbooks."
"The inclusion of web filtering would be good."
"The solution could improve by having more deployment methods."
"If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is."
"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."
"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."
"I'd like to be able to get the compliance report within the solution which is currently not possible."
"One thing that springs to mind is easier API integration with ITSMs."
"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."
"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."
"The integration capabilities of the solution have certain shortcomings where improvements are required."
 

Pricing and Cost Advice

"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"This is an expensive solution."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"The pricing of the solution depends on the user. But there is a yearly licensing cost."
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."
"The pricing and licensing are competitive."
"Rapid7 InsightIDR is priced very well and is cost-effective."
"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Comms Service Provider
12%
Computer Software Company
8%
Manufacturing Company
7%
Performing Arts
6%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What is your experience regarding pricing and costs for Rapid7 InsightIDR?
My experience with pricing, setup costs, and licensing has been very positive; it is cost-effective and offers great ...
What needs improvement with Rapid7 InsightIDR?
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
InsightIDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Liberty Wines, Pioneer Telephone, Visier
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Rapid7 InsightIDR and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.