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Datto Endpoint Detection and Response (EDR) vs SentinelOne Singularity Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 9, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
45th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SentinelOne Singularity End...
Ranking in Endpoint Detection and Response (EDR)
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
227
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (2nd), AI Observability (4th)
 

Mindshare comparison

As of April 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 3.9% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.4%, down from 2.2% compared to the previous year. The mindshare of SentinelOne Singularity Endpoint is 5.0%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Complete5.0%
Cortex XDR by Palo Alto Networks3.4%
Datto Endpoint Detection and Response (EDR)1.4%
Other90.2%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
Vaibhav Mahendra Kolhe - PeerSpot reviewer
Soc Analyst at Softcell Technologies Limited
Automation has reduced alerts and freed the soc team to focus on faster incident response
Regarding mean time to respond, the improvements I see with SentinelOne Singularity Complete are that genuine files also get alerts. We are getting false positives, but we are also getting genuine true positive alerts. The improvement will be deep visibility because as I am using Splunk as a SIEM, I compare deep visibility with Splunk, but deep visibility has limited access with only a 14-day policy to retain logs. The improvement will be in overall policy management. The third point will be the complexity of policies. If we want some endpoints to use only USB or if we need to block USB on some points, the policy management is very complex. The fourth point will be that Mac OS and Linux don't have the rollback policy; that policy is only for Windows. These four points are improvements if SentinelOne Singularity Complete can address them. Data privacy and security when utilizing Purple AI is crucial for SentinelOne Singularity Complete, and SentinelOne Singularity Complete lacks in data security. Data security is very important in this world. In my organization, if we deploy SentinelOne Singularity Complete and we have integrated all the firewalls, all devices, and AWS devices to SentinelOne Singularity Complete, logs will be forwarded to SentinelOne Singularity Complete through SentinelOne Singularity Complete. However, SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution. From the data security point of view, SentinelOne Singularity Complete is not good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On a scale from one to ten, I would rate Cortex XDR by Palo Alto Networks a nine."
"Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them."
"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
"Palo Alto Networks Traps improves our security posture and lowers risk by providing next-gen methods to combat against modern threats on all the major platforms."
"Automation and playbooks have helped me significantly, as Cortex Xnor's playbooks predefine the workflow of the automation, such as response processes, alert triggering, and enriching the context, efficiently detecting and blocking malicious attacks with firewalls while eliminating workload and speeding responses for next-generation operations."
"Provides behavior-based detection which offers many benefits over signature-based detection."
"The stability of this product is very good."
"It integrates well into the environment."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The insight that the solution provides is the most valuable aspect."
"The ease of deployment has been good."
"The most valuable feature of SentinelOne Singularity Complete is the STAR Rules."
"The user interface, ease of maintenance, and the efficient way to identify the root cause of an incident to see all the factors that contributed to it are the most valuable features."
"Security operations have been improved as SentinelOne is easier to manage and update compared to most traditional anti-malware products."
"In the past, we were not able to identify a few viruses, but now we are able to identify them because of the machine learning feature."
"The solution offers very rich details surrounding threats or attacks."
"Singularity Platform's best features are its scheduled reports and its automated end-of-day business capabilities, which allow any activities that occur projected or expected to come in overnight without manual intervention."
"It uses AI technology so it can find known and unknown threats. It is stable and provides one of the best technical support."
"SentinelOne Singularity Complete has behavior-based AI that detects alerts that are not predefined without relying on predefined rules, detecting zero-day attacks or any behavioral changes in the baseline of the user or any suspicious anomalies through AI-based threat detection only."
 

Cons

"The MAC agent is not as robust feature-wise as the PC version."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"There's room for improvement with Mac device installations, which can be challenging."
"A little bit more automation would be nice."
"The connection to the internet has not performed as expected."
"I have run into some detection issues with Cortex XDR. It needs to be better at detection of internal attacks."
"The solution eats memory of the computer, unlike anything I've ever seen."
"The solution should offer more dashboards and they should be better customized."
"The solution could improve by having more deployment methods."
"The deployment of the solution right now is terrible. We find it to be very bad."
"The inclusion of web filtering would be good."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution should allow the automation of playbooks."
"SentinelOne is making a lot of moves to acquire various companies, but the roadmap isn't clear, and it is still uncertain how the new acquisitions will integrate. For example, SentinelOne recently acquired a mobile security solution, but there is no real integration between the platforms."
"Their documentation could afford to be a little bit better communicated. A lot of times we have to look at things in the knowledge base, and much of that could be communicated better, but that would probably be the only thing that needs to be improved."
"I would like to see something a little more sophisticated than simply being able to mark a false positive as safe or there's usually just one or two options in certain areas and they're a little rudimentary at this stage."
"Periodically we have an application that does not work correctly when SentinelOne is installed, yet performs as expected when SentinelOne is removed."
"The application management needs improvements, but I understand that they are working on it. We talked to them a few months ago, and it is something they are trying to get up to speed and fix. This way, we will be able to disable critical apps or vulnerable apps through SentinelOne. We will be able to patch applications or disable applications through the Application Management tab."
"In terms of improvement, they should work on agents' updates because that is not a strong part. It's not straightforward to upgrade agents."
"There is an area of improvement is agent health monitoring, which would give us the ability to cap and manage resources used by the SentinelOne agent. We had issues with this in our environment. We reached out to SentinelOne about it, and they were very prompt in adding it into their roadmap."
"The process of uninstalling and reinstalling older agent updates needs improvement."
 

Pricing and Cost Advice

"Cortex XDR’s pricing is very reasonable."
"Cortex XDR's pricing is ok."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The pricing is a little bit on the expensive side."
"The cost depends on your chosen license type, like Pro or other licenses."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"After negotiations, the pricing was found to be fair."
"Its pricing is competitive."
"The price of Singularity Complete compared to some of its competitors is competitive."
"The pricing is on the higher end, making it less suitable for small or medium-sized businesses and perhaps not the ideal fit for the public sector where budget constraints may be more pronounced."
"I can pay, for my environment, between $30,000 and $40,000 a year, and that's a pretty good deal."
"Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
"When we were checking out different platforms, we did get a price from Microsoft, and it was unreasonable. SentinelOne was definitely reasonable and worth the money."
"The cost of Singularity Complete is similar to our previous solution but it comes with additional options such as Kubernetes integration."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
13%
Manufacturing Company
7%
Comms Service Provider
7%
Comms Service Provider
12%
Computer Software Company
12%
Manufacturing Company
7%
Retailer
7%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise48
No data available
By reviewers
Company SizeCount
Small Business104
Midsize Enterprise51
Large Enterprise79
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What is your experience regarding pricing and costs for SentinelOne Singularity?
It is neither too costly, but definitely, it is one of the advantages that SentinelOne is quite adapted towards the p...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
Sentinel Labs, SentinelOne Singularity, Singularity Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. SentinelOne Singularity Endpoint and other solutions. Updated: March 2026.
886,174 professionals have used our research since 2012.