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CylanceGUARD vs Sophos MDR comparison

BlackBerry and Sophos are both solutions in the Managed Detection and Response (MDR) category. BlackBerry is ranked #45, while Sophos is ranked #4 with an average rating of 8.6. BlackBerry holds a 0.2% mindshare in MDR, compared to Sophos’s 6.0% mindshare. Additionally, 100% of BlackBerry users are willing to recommend the solution, compared to 100% of Sophos users who would recommend it.
CylanceGUARD
Read 1 CylanceGUARD review
  • 188 Views
  • 85 Comparison Views
100% willing to recommend
Sophos MDR
Read 31 Sophos MDR reviews
  • 3,607 Views
  • 2,161 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between CylanceGUARD and Sophos MDR based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR).

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Buyer's Guide
Managed Detection and Response (MDR)
May 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceGUARD
Ranking in Managed Detection and Response (MDR)
45th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Sophos MDR
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Managed Detection and Response (MDR) category, the mindshare of CylanceGUARD is 0.2%, down from 0.3% compared to the previous year. The mindshare of Sophos MDR is 6.0%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer1521510 - PeerSpot reviewer
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense
We are not satisfied with their support. We are facing some challenges. They should be proactive, but we have to chase them a lot. This is where there is room for improvement. They should be proactively serving their customers. We had some batch update issues, and we're still working on them. We are almost there, but it took a couple of email exchanges in order to achieve it.
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Shaun Gordon - PeerSpot reviewer
Extensive data lake, ease of use is great and you can really get started very quickly
Sophos MDR is a service. MDR is managed detection and response. It's a managed security service. So instead of having an anti-malware, which in Sophos' case would be Intercept X, with MDR, they add human-led threat hunting. It's a managed service. So it's not a product that you sell the client per se. You're selling them a service, which is almost like an SLA, and that includes Cloud MDR. MDR is not a product. It's a service. The reality is that when it comes to the likes of SentinelOne, McAfee, CrowdStrike, ESET, and all the other players out there, they're single-product security companies. CrowdStrike is an anti-malware. That's one thing. ESET, same thing. But if you look at the other vendors, within the appliances, you're looking at Fortinet, Palo Alto, and Checkpoint. They only sell firewalls. That's all they do. When you deal with Sophos, they are the entire product suite. They sell firewalls. They sell Intercept X, which is their anti-malware, Intercept X for Server with anti-malware, email protection with ties into Office 365, and Sophos Plus encryption. All of these security products pull telemetry. So every time somebody hits a firewall, it's called, for argument's sake, that goes into their central data lake. All the firewalls around the world add that information to a data lake. Now, when you're dealing with Sophos, because of their exposure, because they've got so many different products, their data lake is a lot more extensive than competing vendors because they're not relying on one threat factor. They're not relying on one area of expertise. They're a global company. So, I can't compare their telemetry, for instance, to the likes of CrowdStrike. If CrowdStrike has probably started doing appliances, then the users will get that benefit as well. Sophos is the only vendor that does do that. It's like hiring a security team. Sophos do things differently in that they've got more telemetry and more insight into a network because they offer a variety of products. The other part about it is Sophos MDR; the service, unlike other vendors like CrowdStrike, is not limited to their products. If you are running CrowdStrike in your company, for instance, you can get their integration packs, in which case Sophos will manage your CrowdStrike system for you. Whereas with CrowdStrike, it's only CrowdStrike. You are locked into that vendor. So Sophos offers that flexibility. It's a multi-vendor service as opposed to SentinelOne or CrowdStrike, which is a single-vendor service. For instance, if I'm running Sophos, I would like to go with CrowdStrike MDR. I would have to remove my entire security investment, in this case, Sophos, and reinstall CrowdStrike in order to use their service. Sophos doesn't have that problem. If you've got CrowdStrike and you've already invested in CrowdStrike, cool. You stay on CrowdStrike. They will still manage it for you.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a lot of things for Malops detections."
"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."
"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."
"It is a stable solution...It is a scalable solution."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"The most valuable feature is threat hunting."
"The rapid response team acts quickly to relieve customers."
"The initial setup is quick and simple. A couple of clicks, and you're up and running."
"The product gives us good visibility into what is happening inside the company."
More Sophos MDR pros
 

Cons

"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
"Sophos MDR could offer more integration packs and more vendor flexibility."
"Support could provide a faster response."
"Threat intelligence is an area for improvement for MDR."
"The integration with third-party solutions as an area for slight improvement"
"The service could enhance its scope, particularly in managing firewalls."
"The solution is expensive for customers."
"The product must provide zero trust security."
"The product's pricing could be less expensive."
More Sophos MDR cons
 

Pricing and Cost Advice

"Its price is reasonable, but there are other products that are cheaper than this."
"Compared to other tools, Sophos has a pretty good price."
"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."
"The solution is expensive."
"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."
"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."
"Sophos MDR is a cheap solution."
"I rate Sophos MDR’s pricing a seven or eight out of ten."
"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."
More Sophos MDR pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
19%
Manufacturing Company
8%
Educational Organization
6%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
See all answers
What needs improvement with Sophos MDR?
There could be improvement in features like more detailed reporting for the end customer. For example, reports should be in simple language that is easy to read and understand for management level ...
See all answers
What advice do you have for others considering Sophos MDR?
On the topic of improvements, if Sophos MDR offers better pricing on endpoints, it could be even more attractive. Additionally, Sophos offers breach compensation, which is a very appealing factor. ...
See all answers
 

Comparisons

CrowdStrike Falcon Complete MDR vs CylanceGUARD Logo
CrowdStrike Falcon Complete MDR vs CylanceGUARD
Compared 100% of the time
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CrowdStrike Falcon Complete MDR vs Sophos MDR
Compared 15% of the time
SentinelOne Vigilance vs Sophos MDR Logo
SentinelOne Vigilance vs Sophos MDR
Compared 10% of the time
Huntress Managed EDR vs Sophos MDR Logo
Huntress Managed EDR vs Sophos MDR
Compared 8% of the time
Bitdefender MDR vs Sophos MDR Logo
Bitdefender MDR vs Sophos MDR
Compared 8% of the time
Trend Micro Managed XDR vs Sophos MDR Logo
Trend Micro Managed XDR vs Sophos MDR
Compared 7% of the time
More Sophos MDR Competitors
 

Product Reports

Buyer's Guide
Managed Detection and Response (MDR)
May 2025
CylanceGUARD reportDownload CylanceGUARD product report
Buyer's Guide
Sophos MDR
May 2025
Sophos MDR reportDownload Sophos MDR product report
 

Also Known As

No data available
Sophos Managed Threat Response
 

Overview

CylanceGUARD is a subscription-based 24x7 managed XDR service that provides actionable intelligence for customers to prevent threats quickly while minimizing alert fatigue without requiring additional resources. This service is fully integrated with CylancePROTECT, CylanceOPTICS, CylancePERSONA, CylanceGATEWAY, and 3rd party vendors that provide holistic telemetry across all endpoints enabling our highly skilled BlackBerry analysts to threat-hunt through customer environments to find and contain threats, prevent major breaches, and allow organizations to mature their security posture. BlackBerry has the strategy, expertise, and technology to analyze and guard an organization by preventing and containing threats as well as large-scale breaches.

BlackBerry

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sophos
 

Sample Customers

Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
Information Not Available
Buyer's Guide
Managed Detection and Response (MDR)
May 2025
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