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CylanceGUARD vs Sophos MDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceGUARD
Ranking in Managed Detection and Response (MDR)
48th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Sophos MDR
Ranking in Managed Detection and Response (MDR)
8th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of CylanceGUARD is 0.6%, up from 0.2% compared to the previous year. The mindshare of Sophos MDR is 2.6%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Sophos MDR2.6%
CylanceGUARD0.6%
Other96.8%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer1521510 - PeerSpot reviewer
Lead - Recruiting at a tech services company with 10,001+ employees
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense
We are not satisfied with their support. We are facing some challenges. They should be proactive, but we have to chase them a lot. This is where there is room for improvement. They should be proactively serving their customers. We had some batch update issues, and we're still working on them. We are almost there, but it took a couple of email exchanges in order to achieve it.
Yati Gharat - PeerSpot reviewer
Chief Technology Officer at Litmus
Integrated analytics have improved threat visibility and reduced manual monitoring effort
One of the areas for improvement in Sophos MDR is the amount of traffic and the VPN because when we have that much load, the hardware gets a little bit heated. So they need to look into the capacity of the hardware. Functionality-wise and features-wise for Sophos MDR, we are somewhat satisfied, but there are a lot of things we don't use even. However, the critical part is there, which we use, while most other functionalities we don't require because the more complicated the configuration we do in a security fabric, the more difficult it is to handle those types of data and readings and analytics. We have enabled only the features and functions needed, leaving the rest disabled.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps us in layered defense, and if one of the other products does not capture what we require, it comes up in Cylance and vice versa, helping the overall security posture of the organization."
"It has a lot of things for Malops detections."
"It is a scalable solution."
"The automated threat hunting feature and integration capabilities are valuable."
"The product's most valuable feature is its ability to view environmental activities."
"The product gives us good visibility into what is happening inside the company."
"It is stable and scalable. It has good technical support."
"Sophos MDR has positively impacted my organization by helping us significantly, leading to fewer incidents, faster response times, and less downtime for our team because the MDR team works around the clock, has the authority to quarantine malware, and handles everything on our Sophos Central portal with full visibility."
"The most valuable feature is threat hunting."
"The solution is stable."
 

Cons

"We are not satisfied with their support. We are facing some challenges."
"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."
"The product's pricing could be less expensive."
"Support could provide a faster response."
"The solution is expensive for customers."
"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."
"Sophos MDR's support and basic training of their devices could be improved."
"The product must provide zero trust security."
"I have contacted Sophos MDR support, and their support is average. They are sometimes slow and don't always understand requests immediately."
 

Pricing and Cost Advice

"Its price is reasonable, but there are other products that are cheaper than this."
"The solution has subscription-based pricing plans."
"It is an expensive platform."
"Sophos MDR could be more affordable."
"The cost of the solution is based on how many users use it."
"Compared to other tools, Sophos has a pretty good price."
"The solution is expensive."
"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."
"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Computer Software Company
11%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

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What needs improvement with Sophos MDR?
I think Sophos MDR can be improved, but as of now, it is good, very useful and reliable. They could improve it by adding another solution such as CrowdStrike or Trend Micro. If they integrate those...
What advice do you have for others considering Sophos MDR?
My advice to others looking into using Sophos MDR is to purchase it because it is a very good and reliable solution. I give this review a rating of ten out of ten.
What is your experience regarding pricing and costs for Sophos Managed Threat Response?
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten. When compared to other products like Trend Micro, Bitdefender, or Kaspersky, its pricing holds up well.
 

Also Known As

No data available
Sophos Managed Threat Response
 

Overview

 

Sample Customers

Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
Information Not Available
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