Cybereason Endpoint Detection & Response vs CylanceOPTICS comparison

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Executive Summary

We performed a comparison between Cybereason Endpoint Detection & Response and CylanceOPTICS based on real PeerSpot user reviews.

Find out in this report how the two EDR (Endpoint Detection and Response) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cybereason Endpoint Detection & Response vs. CylanceOPTICS Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Fortinet is very user-friendly for customers.""The solution was relatively easy to deploy.""The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.""The product's initial setup phase is very easy.""Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution.""Additionally, when it comes to EDR, there are more tools available to assist with client work.""Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance.""The product detects and blocks threats and is more proactive than firewalls."

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"The initial setup process is straightforward.""The interface is user-friendly.""The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running.""They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen.""I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten.""Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective.""Immediately we can pick up the computers in the network if any malicious operation that is triggered.""The dashboard is very good and you can consider it as an interactive UI."

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"It's pretty unintrusive""The solution has a high level of trust in the industry.""CylanceOPTICS is pretty stable.""It automatically blocks the threats, helping us investigate if they harm the environment.""The most valuable feature is the ability to respond to zero-day and unknown threats.""Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior.""I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.""The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."

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Cons
"We'd like to see more one-to-one product presentations for the distribution channels.""Detections could be improved.""Cannot be used on mobile devices with a secure connection.""I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers.""The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices.""Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation.""We've encountered challenges during API deployment, occasionally resulting in unstable environments.""There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."

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"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on.""The reporting feature needs improvement.""The product's reporting isn't great.""There can be problems with the EDI.""The integration with Microsoft solutions and Microsoft capabilities needs to be improved.""I feel that the product lacks reporting features and needs improvement.""Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group.""Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."

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"One minor issue that somebody mentioned was that they didn't like their management console.""The reporting is very weak and not very good at all.""Too many false positives are reported.""Our customers would like to see more automation with respect to how threats are handled once they have been detected.""The detection component is something that they have to work on.""CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction.""The product's initial setup process could be easy.""The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."

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Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "In terms of cost, this is a good choice for our needs."
  • "I do not have experience with the licensing of the product."
  • "In terms of pricing, it's a good solution."
  • "This product is somewhat expensive and should be cheaper."
  • "We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
  • "I had to go through a third-party to purchase it, which I wasn't really pleased about."
  • "On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
  • "The pricing is manageable."
  • More Cybereason Endpoint Detection & Response Pricing and Cost Advice →

  • "We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
  • "I would rate the pricing a three out of five."
  • "The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
  • More CylanceOPTICS Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:The product's initial setup phase is very easy.
    Top Answer:Fortinet FortiEDR is available at a very competitive price compared to the other products in the market. Customers also… more »
    Top Answer:Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we… more »
    Top Answer:We use Cybereason Endpoint Detection & Response to scan and detect unusual processes and malicious files on the… more »
    Top Answer:I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've… more »
    Top Answer:The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the… more »
    Top Answer:CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to… more »
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Cybereason EDR, Cybereason Deep Detect & Respond
    Learn More
    Cybereason
    Video Not Available
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

    Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
    Cerdant, Washoe County School District
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Manufacturing Company23%
    Financial Services Firm23%
    Comms Service Provider23%
    Transportation Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company8%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Manufacturing Company19%
    Computer Software Company15%
    University8%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business17%
    Midsize Enterprise22%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    REVIEWERS
    Small Business50%
    Midsize Enterprise20%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    Buyer's Guide
    Cybereason Endpoint Detection & Response vs. CylanceOPTICS
    March 2024
    Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. CylanceOPTICS and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Cybereason Endpoint Detection & Response is ranked 38th in EDR (Endpoint Detection and Response) with 19 reviews while CylanceOPTICS is ranked 34th in EDR (Endpoint Detection and Response) with 10 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while CylanceOPTICS is rated 7.6. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Darktrace and SentinelOne Singularity Complete, whereas CylanceOPTICS is most compared with Microsoft Defender for Endpoint. See our Cybereason Endpoint Detection & Response vs. CylanceOPTICS report.

    See our list of best EDR (Endpoint Detection and Response) vendors.

    We monitor all EDR (Endpoint Detection and Response) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.