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BlackBerry Cylance Cybersecurity vs Cybereason Endpoint Detection & Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
Endpoint Detection and Response (EDR) (29th)
 

Mindshare comparison

As of May 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of Cybereason Endpoint Detection & Response is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.5%
Cybereason Endpoint Detection & Response1.0%
Other93.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Ivan Burke - PeerSpot reviewer
Head of Research Development and Innovation at CSIR
Offers useful threat hunting and response capabilities but struggles to justify cost for smaller deployments
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the cloud. Regarding analysis features, such as deep behavioral detection, I do use it sometimes; I usually don't use the automated version of it, as I prefer threat hunting directly, depending on if the season is available. I know some of them have pretty good analytics engines, but I tend to do the threat hunting on my own. I manage incident response for a bunch of companies, so some of them have Cybereason Endpoint Detection & Response integrated into Sentinel, some into Fortinet, and others into various tools. When considering cost-effectiveness, their pricing structure works such that if you're a large organization with more than a thousand endpoints to deploy to, then Cybereason Endpoint Detection & Response is worthwhile. But for anything less than 300, it's too expensive; obviously, the more you buy, the better the price, making it cheaper for you. Cybereason Endpoint Detection & Response best fits enterprise-level businesses such as huge corporations; however, we are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment. We're trying to see how we can improve it with some of our clients, but at the moment, it's struggling compared to other EDR solutions that we have deployed. On a scale of one to ten, I rate Cybereason Endpoint Detection & Response a six.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The protection offered by this product is good, as is the endpoint reporting."
"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"I have found the solution to be very easy in respect of the integration and configurable."
"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."
"The tool's use cases are relevant to security."
"I recommend this solution to others because it is easy to manage, reliable, and overall good to use."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"​Centralized dashboard online which can be used for managing a huge product."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"The stability is perfect, and it is leaps and bounds beyond our previous solution by McAfee."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"The deployment of updates is easy."
"The solution does a good job of blocking whatever it thinks needs to be blocked and it doesn't require a lot of performance from the computer."
"What I find most valuable is the clarity of the platform. It is very straightforward."
"The initial setup was easy and straightforward."
"To get my Cybereason instance up and running, I just install it; it takes less than a minute or two to actually install and run the installer."
"It gives all the information in a clear response."
"With Cybereason, we can never fail any business type because of the antivirus detection."
"Please go for it as this is an efficient product in the cyber security space."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"The interface is user-friendly."
 

Cons

"The solution lags to the real-time scenarios here and there."
"The product's pricing could be better."
"There are some default policies which sometimes affect our applications and cause them to run around."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"Managing the product should be easier."
"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"A little bit more automation would be nice."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"The solution needs better dashboards that are easier to use."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The security scripting needs improvement. It needs deeper security for scripting."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"There can be problems with the Electronic Data Interchange (EDI). The reporting feature needs improvement."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"The reporting feature needs improvement."
"I feel it is a shame that I cannot create groups of groups with inheritance."
"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler."
"The technical support will need to be improved."
"We are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment."
"Technical support needs to improve."
 

Pricing and Cost Advice

"Our license will require renewal in August, after which the maintenance will continue as usual."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"The pricing is a little bit on the expensive side."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"The tool is not that expensive."
"We would just add more if there are new users, but right now you just need one license for per user."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"It is expensive, but not unreasonable."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The licensing part of the product is too expensive compared to other solutions in the market."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"I do not have experience with the licensing of the product."
"The pricing is manageable."
"This product is somewhat expensive and should be cheaper."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"In terms of cost, this is a good choice for our needs."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
7%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
10%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise12
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Cybereason Endpoint Detection & Response?
My main use case for Cybereason Endpoint Detection & Response is mostly for incident response.
What needs improvement with Cybereason Endpoint Detection & Response?
When it comes to advanced threats, it sometimes helps me with finding them and hunting them down with threat detectio...
What advice do you have for others considering Cybereason Endpoint Detection & Response?
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR compone...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Cybereason EDR, Cybereason Deep Detect & Respond
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Cybereason Endpoint Detection & Response and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.