BlackBerry Cylance Cybersecurity vs Cybereason Endpoint Detection &amp; Response comparison

BlackBerry Cylance Cybersecurity vs. Cybereason Endpoint Detection & Response

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of March 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of Cybereason Endpoint Detection & Response is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.5%
BlackBerry Cylance Cybersecurity	1.3%
Cybereason Endpoint Detection & Response	1.0%
Other	94.2%

Endpoint Protection Platform (EPP)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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Ivan Burke

Head of Research Development and Innovation at CSIR

Offers useful threat hunting and response capabilities but struggles to justify cost for smaller deployments

I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the cloud. Regarding analysis features, such as deep behavioral detection, I do use it sometimes; I usually don't use the automated version of it, as I prefer threat hunting directly, depending on if the season is available. I know some of them have pretty good analytics engines, but I tend to do the threat hunting on my own. I manage incident response for a bunch of companies, so some of them have Cybereason Endpoint Detection & Response integrated into Sentinel, some into Fortinet, and others into various tools. When considering cost-effectiveness, their pricing structure works such that if you're a large organization with more than a thousand endpoints to deploy to, then Cybereason Endpoint Detection & Response is worthwhile. But for anything less than 300, it's too expensive; obviously, the more you buy, the better the price, making it cheaper for you. Cybereason Endpoint Detection & Response best fits enterprise-level businesses such as huge corporations; however, we are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment. We're trying to see how we can improve it with some of our clients, but at the moment, it's struggling compared to other EDR solutions that we have deployed. On a scale of one to ten, I rate Cybereason Endpoint Detection & Response a six.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."

"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."

"But overall, when we speak about security and protection, they are one of the top providers."

"It blocks malicious files. It prevents attacks. It doesn't require many updates, it's a very light application."

"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."

"After installing this solution, it identified, blocked, and provided the complete attack chain, which was very helpful."

"The stability of the solution is very good, we have about 100 users on it right now, and we use it twice a week."

"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."

More Cortex XDR by Palo Alto Networks pros

"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."

"From an administrative overhead point of view, there is a 75% reduction in administrating the solution."

"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."

"It provides good insight into the programs, applications, or websites that may need attention."

"CylancePROTECT is going to tell you if there are any issues and you are going to be able to see everything from one single dashboard."

"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."

"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."

"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."

More BlackBerry Cylance Cybersecurity pros

"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."

"The dashboard is very good and you can consider it as an interactive UI."

"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."

"The initial setup was straightforward."

"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."

"If one supports the notion that layered security needs to focus on inside out risk instead of trying to securing the perimeter - a very compelling tool for where to focus your infosec/forensic brain power."

"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."

"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."

More Cybereason Endpoint Detection & Response pros

Cons

"There is a severe gap in functionality between Windows, Linux, and Mac versions."

"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."

"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."

"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."

"I feel that it should not be a licensed activity because a feature should allow us to see applications running on end devices."

"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."

"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."

"The solution should add unwanted malicious hash values to a block list so that whenever the action is triggered, it will automatically prevent the malicious content."

More Cortex XDR by Palo Alto Networks cons

"I would not rate this solution in the top five for things like presenting information, or ease of use."

"It should have better support for Windows and Mac."

"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."

"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."

"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."

"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."

"They could improve on the false positives, reporting and whitelisting features."

"It should provide more details about the events that they have detected."

More BlackBerry Cylance Cybersecurity cons

"We are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment."

"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."

"It should be more stable, and the sensor needs improvement in terms of connectivity."

"They need to improve their technical support services."

"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."

"I would like to see improvements on the operational side, specifically in grouping."

"Linux was a bad experience and Micro OS was a disaster."

"There can be problems with the EDI."

More Cybereason Endpoint Detection & Response cons

Pricing and Cost Advice

"Cortex XDR is a costly solution."

"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."

"I don't have any issues with the pricing. We are satisfied with the price."

"The cost depends on your chosen license type, like Pro or other licenses."

"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."

"I don't recall what the cost was, but it wasn't really that expensive."

"It's about $55 per license on a yearly basis."

"Very costly product."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"It's not so heavily priced; rather, it's average and decent."

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"It is expensive, but not unreasonable."

"The tool is not that expensive."

"The monthly fee is $55 USD per user."

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"This product is somewhat expensive and should be cheaper."

"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."

"The pricing is manageable."

"I had to go through a third-party to purchase it, which I wasn't really pleased about."

"In terms of pricing, it's a good solution."

"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."

"I do not have experience with the licensing of the product."

"In terms of cost, this is a good choice for our needs."

More Cybereason Endpoint Detection & Response pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

Manufacturing Company

University

Comms Service Provider

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

10%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	13

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...

What is your primary use case for Cybereason Endpoint Detection & Response?

My main use case for Cybereason Endpoint Detection & Response is mostly for incident response.

What needs improvement with Cybereason Endpoint Detection & Response?

When it comes to advanced threats, it sometimes helps me with finding them and hunting them down with threat detectio...

What advice do you have for others considering Cybereason Endpoint Detection & Response?

I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR compone...

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Comparisons

Compared 9% of the time

SentinelOne Singularity Complete vs Cortex XDR by Palo Alto Networks

Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

VMware Carbon Black Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Trellix Endpoint Security Platform vs BlackBerry Cylance Cybersecurity

Compared 4% of the time

More BlackBerry Cylance Cybersecurity Competitors

CrowdStrike Falcon vs Cybereason Endpoint Detection & Response

Compared 10% of the time

SentinelOne Singularity Complete vs Cybereason Endpoint Detection & Response

Compared 7% of the time

Fortinet FortiEDR vs Cybereason Endpoint Detection & Response

Compared 4% of the time

Intercept X Endpoint vs Cybereason Endpoint Detection & Response

Compared 4% of the time

Trellix Endpoint Security Platform vs Cybereason Endpoint Detection & Response

Compared 3% of the time

More Cybereason Endpoint Detection & Response Competitors

Product Reports

Cortex XDR by Palo Alto Networks

Download Cortex XDR by Palo Alto Networks product report

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

Cybereason Endpoint Detection & Response

Download Cybereason Endpoint Detection & Response product report

Cybereason Endpoint Detection & Response report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Blackberry Protect

Cybereason EDR, Cybereason Deep Detect & Respond

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.

BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.

What are the key features of BlackBerry Cylance Cybersecurity?

AI and Machine Learning: Utilizes cutting-edge technology for malware and threat detection.
Zero-Day Protection: Safeguards against emerging threats without the need for constant updates.
Centralized Management: Simplifies deployment and management across devices.
CylanceOPTICS: Provides advanced security insights and behavioral monitoring.
Low Resource Usage: Ensures efficient operation with minimal system impact.

What benefits should users expect from BlackBerry Cylance Cybersecurity?

High Detection Accuracy: Reduces risk with minimal false positives.
Efficient Resource Management: Enhances performance with its lightweight design.
Proactive Threat Defense: Protects against a wide range of threats with centralized management.
Advanced Insights: Offers unique features for detailed security analysis.

Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.

BlackBerry

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

LevelBlue

Sample Customers

CBI Health Group, University Honda, VakifBank

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital

BlackBerry Cylance Cybersecurity vs. Cybereason Endpoint Detection & Response