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Cybereason Endpoint Detection & Response vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
21
Ranking in other categories
Endpoint Detection and Response (EDR) (25th)
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
144
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.8%, down from 1.2% compared to the previous year. The mindshare of Symantec Endpoint Security is 4.0%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

AtulChaurasia - PeerSpot reviewer
Scalable platform with intuitive features for detecting malicious files
The initial setup process is straightforward. We have to install the agent, create a package, and deploy it on servers. It has a prebuilt console managed by the cloud team of Cybereason. We don't have to worry about the console and concentrate on endpoint implementation. It takes ten days to deploy it on 10,000 devices.
MohammadAlshatreet - PeerSpot reviewer
Resolve support issues promptly while optimizing system resource usage
I use the solution primarily for scanning and identifying threats, which is essential in determining the percentage of resources used, such as CPU and hard disk. It's important to balance resource consumption to maintain operational efficiency. Furthermore, the incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"The dashboard is very good and you can consider it as an interactive UI."
"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"The interface is user-friendly."
"What I find most valuable is the clarity of the platform. It is very straightforward."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"Symantec Endpoint Security's pricing is better than most offerings based on my research."
"Its response time is the most valuable. It is very quick."
"It is easy to use. Its interface is user-friendly. So, anybody can use it very well, which is a good thing."
"What I like most about Symantec is the intrusion detection module. If you are scanning the environment, it will flag a possible intruder and tell you the IP and where the attack is coming from. Traditional antivirus solutions will never flag that. If you have a traditional SIEM, you might be able to pick that up. Symantec is a holistic endpoint security solution, so when you scan an endpoint, Symantec will let you know that something is happening to it."
"It's a single-agent installation with many features including wireless protection."
"The solution can scale."
"One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete."
"Some of the features that were important were a built-in firewall and device control."
 

Cons

"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
"The reporting feature needs improvement."
"There can be problems with the EDI."
"They need to improve their technical support services."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"It initially took some time to deploy."
"The network coverage becomes an issue most of the time."
"I feel it is a shame that I cannot create groups of groups with inheritance."
"It can be improved in terms of features and integration. It should have more advanced features and more integration. Currently, it is just talking to their own solutions. They could add more artificial intelligence, more XDR, and more integration with other vendors so that we can do sharing of information with other vendors."
"There is no local support for Symantec products in Hong Kong."
"Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that."
"The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails."
"If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good."
"I find the documentation on Symantec.com to be not very updated. It seems like Symantec focuses more on their product than on documentation."
"Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through."
"This latest version has proven unreliable for management and installation."
 

Pricing and Cost Advice

"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"I do not have experience with the licensing of the product."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"In terms of cost, this is a good choice for our needs."
"This product is somewhat expensive and should be cheaper."
"In terms of pricing, it's a good solution."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"Compared to other products and brands here in Mexico, the price is okay, somewhere in the middle. Our solution is unique in that it can adapt to a variety of pricing and licensing constraints considering we have the corporate, government, and academic mandates. The"
"One great benefit is we do not need to activate a license for every endpoint. The price is fair."
"This is not the cheapest product and I know others that are most cost-effective, although it is difficult to compare because it depends on the features."
"We pay our licensing fees on a yearly basis, and everything is included in that price."
"I’d say SEP deserves the money."
"I thought the pricing was reasonable."
"When comparing this solution to others in the current market it is expensive."
"The pricing is pretty much at the market standard... Symantec is not that cheap and it's not that expensive compared to CrowdStrike. I would put them in the 'middle block.'"
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.