Symantec Endpoint Security and Cybereason Endpoint Detection & Response compete in the endpoint security solutions category. Users generally prefer Cybereason for its advanced threat detection capabilities and overall performance, although Symantec is noted for its comprehensive feature set and reliable protection.
Features: Symantec Endpoint Security is noted for malware protection, device management, and an integrated firewall. Cybereason stands out with advanced threat detection, real-time analytics, and comprehensive incident response.
Room for Improvement: Symantec users report issues with system resource utilization and occasional false positives. Cybereason users suggest enhancements in report customization and integration with other security tools.
Ease of Deployment and Customer Service: Symantec is praised for its straightforward deployment and strong customer service support. Cybereason receives positive feedback for its deployment process though some users find the initial setup complex. Cybereason’s customer support is well-regarded but seen as less responsive compared to Symantec.
Pricing and ROI: Symantec is considered more cost-effective with a better initial setup cost. Cybereason, despite a higher price point, is valued for its advanced features and potential for higher operational returns.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
It is cumbersome to use, particularly in handling firewall management.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
It seems to be half the cost or more affordable than other solutions.
I rate the pricing, setup cost, and licensing around nine out of ten.
Symantec Endpoint Protection and Symantec Endpoint Security Enterprise are quite affordable, with Symantec Endpoint Security Complete costing about four times the Endpoint Protection price, still comparable to other EDR products.
I can create groups of endpoints and define policies with multiple modules to activate or deactivate based on needs.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
A valuable feature of Symantec Endpoint Security is the ability to remotely isolate a computer from the network if it's compromised, either physically or digitally.
Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.
Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.
The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.
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