No more typing reviews! Try our Samantha, our new voice AI agent.

CyberArk IGA Powered by Zilla vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
CyberArk IGA with Zilla boosts efficiency, enhances security, reduces manual checks by 40%, and potentially saves $75,000.
Sentiment score
5.7
One Identity Manager boosts efficiency and compliance, reduces manual work, and accelerates processes, yielding significant financial and operational benefits.
Any deployment takes time to mature, and CyberArk IGA Powered by Zilla does provide benefits immediately in terms of quick adoption of finding out the privileged access identities by running through their crawler.
Associate Director at a legal firm with 10,001+ employees
I heard from the automation CoE team that we were able to save approximately $75,000 from that specific area.
Data Engineer at Baker Hughes
CyberArk IGA Powered by Zilla has helped me a lot and constitutes a return on investment as well.
Security Engineer at GlobeSecure Technologies Pvt Ltd
Without it, we would need thousands of additional people.
enterprise it architect at a financial services firm with 10,001+ employees
Instead of spending on various systems, having one centralized system that handles all my organizational requirements helps save money.
IAM Consultant at a outsourcing company with 501-1,000 employees
Several users reported reduced onboarding and offboarding times by around 40% thanks to automated provisioning and de-provisioning.
Business Analyst at a startup based organization
 

Customer Service

Sentiment score
7.4
CyberArk IGA's customer service is praised for promptness and resources, with varying response times based on contract agreements.
Sentiment score
6.4
Support for One Identity Manager is knowledgeable but has inconsistent response times, with documentation and speed needing improvement.
The type of support agreement or contract you have with them determines the level of support provided.
Associate Director at a legal firm with 10,001+ employees
When I send a request, they respond, but getting an actual time slot to work with the customer to resolve the issue sometimes delays.
Presales Engineer at DGIT
As soon as we create a ticket, they reach out quickly and provide immediate solutions.
Data Engineer at Baker Hughes
If you have outages or critical production problems, you can count on the manufacturer to help resolve the situation.
Managing Director at a consultancy with 1-10 employees
They should focus on bringing in technically skilled individuals who understand the tools and technologies involved.
Back End Developer at DC Smarter
Compared to my experiences with other tools, their support is exemplary.
Senior Manager at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.3
CyberArk IGA by Zilla scales for hybrid environments, needs skilled setup for optimal AI-driven governance, and supports varied applications.
Sentiment score
6.9
One Identity Manager offers scalable solutions for complex enterprise environments, supporting various expansions and efficient multi-country operations.
For larger environments using CyberArk IGA Powered by Zilla, scalability depends on the integration environment being implemented and the skill set behind it.
Head Of IT at NetPulse Limited
It is quite scalable, and we can definitely scale up or scale down.
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
CyberArk IGA Powered by Zilla works well for scalability as it supports distributed environments and integrates with cloud platforms, making it useful for hybrid and cloud setups.
CTO at fraoula
It is architected so that key components can be scaled both horizontally and vertically to handle increasing loads from employee accounts to millions of external identities if needed.
Business Analyst at a startup based organization
Generally, if we need to add thousands of new users, we can ramp up container resources effectively.
Project Manager at B. Braun Group
It is highly scalable and capable of keeping up with the organization's growth needs, especially in the enterprise environment.
Technical Support Executive at Digitaltrack
 

Stability Issues

Sentiment score
8.4
CyberArk IGA Powered by Zilla is stable, efficient, with minimal issues and proactive communication, maintaining high user satisfaction.
Sentiment score
7.5
One Identity Manager is reliable for enterprise, excelling in Active Directory integration despite occasional bugs and frequent update challenges.
As long as you are maintaining the patches and upgrades in time, the vault, which is the main central component, is very good.
Associate Director at a legal firm with 10,001+ employees
CyberArk IGA Powered by Zilla is quite stable, with no experience of data breaches or leakage.
CTO at fraoula
One Identity Manager is considered stable and dependable for enterprise identity management with a strong track record of uptime and reliability when implemented correctly.
Business Analyst at a startup based organization
It is widely seen as stable in production once properly configured, especially for Active Directory automation, user provisioning, de-provisioning, and role-based delegation.
Cyber Security Analyst at TalaKunchi
I would rate it a nine out of ten for stability.
Senior identity and security specialist at a pharma/biotech company with 1,001-5,000 employees
 

Room For Improvement

CyberArk IGA requires UI improvements, enhanced integration, and workflow efficiency to better serve non-technical users and streamline processes.
Users seek improved UI, customization, support, performance, cloud integration, self-service portals, and advanced analytics in One Identity Manager.
Integrating CyberArk IGA Powered by Zilla with banking applications such as T24 is very tough to accomplish.
Presales Engineer at DGIT
I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes.
Data Engineer at Baker Hughes
It is lacking a bit in governance science for the identities compared to competitors, so more risk management and governance policies would be beneficial.
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
This lack of 24-hour support is problematic from a testing and development standpoint.
It is crucial for them to expand their support team to match their product's success.
Lead Consultant at a tech vendor with 10,001+ employees
When it comes to privileged access management, we need to know who has access to what, which is the central problem we want to solve.
Principal Cybersecurity Architect at a tech vendor with 10,001+ employees
 

Setup Cost

CyberArk IGA is seen as reasonably priced, offering cost savings and flexibility compared to traditional on-premises tools.
One Identity Manager pricing is high but justified by its comprehensive features, scalability, and long-term benefits compared to competitors.
My experience with the licensing cost shows that CyberArk is never reasonable on pricing.
Head Of IT at NetPulse Limited
Opting for multi-year subscriptions can be more economical.
CTO at fraoula
I am not familiar with the pricing and licensing costs, but the setup of CyberArk IGA Powered by Zilla was straightforward since it was cloud-based compared to the previous on-premises tool, SailPoint.
Data Engineer at Baker Hughes
On-premises might incur higher costs.
IAM DEVELOPER at a university with 10,001+ employees
We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it.
enterprise it architect at a financial services firm with 10,001+ employees
Many customers find it fair and reasonable for enterprise use, though it can be expensive for smaller organizations due to total licensing and implementation cost.
Business Analyst at a startup based organization
 

Valuable Features

CyberArk IGA by Zilla boosts security with identity management, credential protection, and AI-driven compliance, simplifying auditing and access control.
One Identity Manager enhances security and efficiency through automation, integration, and scalability, reducing manual efforts and improving governance.
The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges.
Data Engineer at Baker Hughes
The functionalities of CyberArk PAM include monitoring of activities, which are recorded live for auditing purposes, and it integrates into almost every environment seamlessly.
Head Of IT at NetPulse Limited
We definitely achieved a lot in terms of security, mitigating business risk across all assets, saving time, and reducing the risk of account compromise and access compromise.
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
Principal Consultant at a computer software company with 1,001-5,000 employees
It continuously monitors user behavior in real-time, triggering automated responses, and manages secure access for both on-premises and cloud applications using protocols such as SAML.
IAM DEVELOPER at a university with 10,001+ employees
Once you have some experience, it demonstrates best practices and guides you on the correct way to use the tool.
IAM Developer at a manufacturing company with 10,001+ employees
 

Categories and Ranking

CyberArk IGA Powered by Zilla
Ranking in Identity Management (IM)
11th
Ranking in Identity Governance Administration (IGA)
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
10
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (12th)
One Identity Manager
Ranking in Identity Management (IM)
1st
Ranking in Identity Governance Administration (IGA)
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
169
Ranking in other categories
User Provisioning Software (1st)
 

Mindshare comparison

As of May 2026, in the Identity Governance Administration (IGA) category, the mindshare of CyberArk IGA Powered by Zilla is 4.9%, up from 3.2% compared to the previous year. The mindshare of One Identity Manager is 10.6%, down from 14.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
One Identity Manager10.6%
CyberArk IGA Powered by Zilla4.9%
Other84.5%
Identity Governance Administration (IGA)
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Automation has transformed access reviews and governance across human and non-human identities
The UI of CyberArk IGA Powered by Zilla is good, but there is room for improvement in the transition from legacy systems. Organizations with highly customized, long-standing legacy IGA tools may face a steep learning curve and complex data migration when moving to this modern AI-driven or cloud-native solution. Another limitation involves integration gaps. While CyberArk IGA Powered by Zilla boasts extensive pre-built connectors, any application not covered requires manual configuration or the deployment of Zilla Universal Sync, which may increase implementation time and could be less effective for legacy applications. However, it can be quite useful for SaaS-based applications, so improvement in customization or configuration for legacy applications is needed. There is a considerable dependency on data quality. The effectiveness of AI-driven insights, such as entitlement recommendations for approve, deny, or do nothing actions, is entirely reliant on the quality and accuracy of the data ingested from connected applications. This means data quality should not just depend on application integration but also overall user insights regarding usage, such as login activity or MFA utilization.
Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
report
Use our free recommendation engine to learn which Identity Governance Administration (IGA) solutions are best for your needs.
893,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Security Firm
19%
Financial Services Firm
14%
Retailer
6%
Insurance Company
5%
Outsourcing Company
11%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business83
Midsize Enterprise32
Large Enterprise112
 

Questions from the Community

What is your experience regarding pricing and costs for Zilla Security?
I am not familiar with the pricing and licensing costs, but the setup of CyberArk IGA Powered by Zilla was straightforward since it was cloud-based compared to the previous on-premises tool, SailPo...
What needs improvement with Zilla Security?
For improvement, I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes. I h...
What is your primary use case for Zilla Security?
CyberArk IGA Powered by Zilla serves as our main tool for access review, certification, and governance of non-human accounts. We handle non-human accounts, which refers to all the RPA bots that use...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
The pricing and licensing of One Identity Manager are reasonable considering the features and capabilities it offers for enterprise use.
What needs improvement with One Identity Manager?
One Identity Manager would benefit from enhancements in flow customization and faster performance in large environments to make it more efficient. Overall, it is a strong solution with great potent...
 

Also Known As

Zilla Security
Quest One Identity Manager
 

Overview

 

Sample Customers

Information Not Available
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk IGA Powered by Zilla vs. One Identity Manager and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.