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CyberArk Identity vs Thales Authenticators comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Authentication Systems
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Identity Management (IM) (10th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (8th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (8th)
Thales Authenticators
Ranking in Authentication Systems
14th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Authentication Systems category, the mindshare of CyberArk Identity is 1.9%, up from 1.0% compared to the previous year. The mindshare of Thales Authenticators is 2.3%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Gustavo Merighi - PeerSpot reviewer
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is straightforward. It takes me up to an hour and a half."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"I found the solution to be stable."
"CyberArk Identity is at the top."
"CyberArk Identity provides identity governance and gives me control over who and how access to environments occurs, offering significant confidentiality in what is accessed."
"I had one machine that I could not use due to an invalid token. They resolved the problem immediately after I reported it, on the same day, within one hour. It is a very good experience."
"The initial setup of CyberArk Identity was straightforward."
"The most valuable feature of SafeNet Authentication Manager is authentication."
"Scalable and stable."
"We use this solution to log into virtual machines like VMware and VMware Horizon."
"One valuable feature is Thales' ability to provide off-site tokens."
"The technical support services are good."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
 

Cons

"When you translate the page from one language to another, it can be a difficult process. The translation isn't always good, and it may have a completely different name. I've noticed this in the English to Spanish translation."
"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"The OpenID features could improve in CyberArk Identity."
"The user interface could be improved."
"They could improve their UI and make everything more user-friendly."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"The solution should allow for support of multi-tenant architecture."
"We faced issues due to slow ticket responses, which improved over time."
"The stability could improve."
"The product could be improved by adding more features for sending tokens via SMS or phone calls."
"Lacks integration with other platforms."
"The problem with SafeNet is that it's not integrated with Microsoft 365."
 

Pricing and Cost Advice

"The solution is cheap and I rate its pricing an eight out of ten."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"The pricing of CyberArk Identity is competitive."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"CyberArk Identity is an expensive solution."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"Thales is more expensive than its competitors."
"There is an annual licensing fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
6%
Financial Services Firm
14%
Government
11%
Manufacturing Company
10%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
What needs improvement with CyberArk Identity?
Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management.
What needs improvement with Thales Authenticators?
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...
What is your primary use case for Thales Authenticators?
Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.
What advice do you have for others considering Thales Authenticators?
From our past years of experience, the solution is very smooth, and we have had a good experience with it. We would definitely recommend Thales to others for its reliability and features. I'd rate ...
 

Also Known As

Idaptive
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Standard Chartered Bank (SCB)
Find out what your peers are saying about CyberArk Identity vs. Thales Authenticators and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.