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CyberArk Endpoint Privilege Manager vs Trend Micro ScanMail [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Endpoint Privilege...
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Endpoint Compliance (5th), Privileged Access Management (PAM) (4th), Anti-Malware Tools (5th), Application Control (3rd), Ransomware Protection (3rd)
Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

DR
Commercial and Technical Professional Manager at Evolution Technologies Group
Strengthening financial services infrastructure by safeguarding and integrating with ecosystems
We use CyberArk Endpoint Privilege Manager to complement a privilege access management solution in order to avoid golden ticket attacks and strengthen services against attacks. It serves as a complement to our asset management solution. The architecture of CyberArk Endpoint Privilege Manager is beneficial for integrating with all customer ecosystems; it's easy to deploy, and achieving that level of integration and control is more challenging with other solutions. The ability of CyberArk Endpoint Privilege Manager to safeguard our financial services infrastructure is very important, as we need to record actions on privileges in our information systems. Regarding the granularity of the managed controls in CyberArk Endpoint Privilege Manager, we have different levels of features to define compensations and capabilities, which help us verify configurations and access, ultimately keeping the safety of rights intact. Our initial challenge with CyberArk Endpoint Privilege Manager is to comply with Colombian regulations in the financial sector, particularly identifying users and managing password changes and rotations. We needed to certify the identities and provide necessary information for government investigations, if required. CyberArk Endpoint Privilege Manager is very important for helping our organization meet compliance and regulatory requirements. We have to comply with international regulations such as SOC, but also with local regulations unique to the financial sector, which is crucial for us due to the high risks involved. CyberArk Endpoint Privilege Manager helped us reduce the time for regulatory processes to approximately two to four months, completing the solution and training. CyberArk Endpoint Privilege Manager has helped us reduce the mean time to detect within our organization. That's our main goal. Regarding MTTD, the solution provides enough information to enhance our overall detection process. We have an 85% improvement in MTTD. CyberArk Endpoint Privilege Manager helps ensure data privacy through strategies that manage information in real-time. CyberArk Endpoint Privilege Manager helps save costs by avoiding risks and future expenses associated with security incidents. It's essential to communicate the value of CyberArk Endpoint Privilege Manager to users, as its controls help improve system security. My role at the company involves service and sales activities.
Sabbir Rubayat - PeerSpot reviewer
Sr. Manager (Technology) at Contessabd
Has struggled with poor documentation and limited tuning options but supports basic protection needs
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be honest, it's not that effective. Their Threat Scan Engine has features that don't work properly; they have features that really don't work properly. Their solution provides writing style verification, but this solution comes with false positives 60% of the time. There is no way from their portal to fix it; you can either turn it off or turn it on. The solution has many bugs. I will recommend Microsoft first for replacing Trend Micro ScanMail, then Barracuda, but the problem with Barracuda is that for impersonation solutions, it doesn't work well. There are many features, but you cannot tune the product. Being able to tune a product is really important; such as adjusting settings to be aggressive, minimal, or to exclude certain things. These are the most important considerations when purchasing a product. When impersonation is needed, but there are false positives, there should be an option to tune the product. Barracuda and Trend Micro Deep Security lack this feature, which is pathetic.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers great performance."
"The most valuable features of CyberArk Endpoint Privilege Manager are password management, session management, onboarding rules, platform customization, and safety management."
"CyberArk Endpoint Privilege Manager enhances computer security by providing minimal access, effectively preventing ransomware attacks."
"The tool is an endpoint management system. It monitors everything a standard user does and helps elevate privileges when necessary for advanced users. It keeps an auditable trail of all activities. Practically, it stops and blocks potentially hazardous user behavior, whether intentional or unintentional. Certain companies must use endpoint management software because of national or international rules or ISO norms."
"CyberArk Endpoint Privilege Manager is entirely cloud-based, so no further upkeep is required."
"In terms of ROI, deploying CyberArk Endpoint Privilege Manager has secured the infrastructure, which saves money, time, and resources."
"It has drastically reduced the attack surface for local administrative rights and the chance of escalation of privilege. We've removed, at this point, close to 98 percent of the local administrative accounts on workstations. If there were an incident, it would stop at that point and we'd be able to know."
"I have always found that CyberArk is a very tight, foolproof product compared to most other products available."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"Trend Micro ScanMail is scalable at different levels."
"The analysis part is good."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"I like that Trend Micro ScanMail is very effective and quite strong."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
 

Cons

"The management of Privilege Access is not satisfactory."
"Another enhancement needed is the scheduling of deployment, which I expect in future releases."
"CyberArk meets clients' need very spot-on. It covers everything customers ask for. As for improvements, honestly, the feedback's been really positive. I haven't heard any specific areas that need work."
"For an experienced system implementer it will take approximately one day. However, for somebody who is inexperienced it may take up to five days."
"The main issues I experience are related to deployment, which requires dependency on other solutions like AD or SCCM."
"I'm not satisfied with the EPM, and I'm just looking to see if there's any other solution that we can get."
"We have had some major issues with the tool, but we have worked with the R&D teams and we have worked with support. There is room for improvement, especially on response times. But they're working on it and they're doing the best they can."
"The product needs a streamlined user interface; improvements to the user interface can enhance user experience and make the solution more intuitive to navigate."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"The sandboxing part can be improved."
"The price could be better. But it would be better if they made it a little cheaper and more cost-effective."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
 

Pricing and Cost Advice

"The tool is a bit pricey compared to its competitors. My company does work with competitors, but I don't have hands-on experience with other software. I've just done some comparisons."
"licensing for this solution is based on the number of APV (privileged users), and the number of sessions that you want to record."
"Although I do not deal directly with the pricing, CyberArk Endpoint Privilege Manager is costly compared to other solutions. However, it offers beneficial features."
"The cost for CyberArk is very high."
"CyberArk Endpoint Privilege Manager has a very high price, so it's a one out of ten for me in terms of pricing."
"The solution requires an annual license to use it. There can be some extra costs in some cases."
"I rate the solution's pricing an eight out of ten since the price can be too high for smaller businesses."
"I think that it was in the range of $200,000 that had to get approved."
"It is an expensive solution. I rate the pricing a seven out of ten."
"It's a yearly subscription, but the price could be better."
"Its price is okay. It is not too high."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
7%
Government
7%
Financial Services Firm
11%
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise9
Large Enterprise19
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing t...
What needs improvement with CyberArk Endpoint Privilege Manager?
While CyberArk Endpoint Privilege Manager is a great tool, I believe the functionality could be wider. If it could work not only with permissions but also involve pure EDR tasks or User and Entity ...
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

Viewfinity
ScanMail
 

Overview

 

Sample Customers

Information Not Available
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
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