2019-03-03T11:30:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
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What needs improvement with CyberArk Endpoint Privilege Manager?

Please share with the community what you think needs improvement with CyberArk Endpoint Privilege Manager.

What are its weaknesses? What would you like to see changed in a future version?

5
PeerSpot user
5 Answers
ED
Network Security & Data Management Admin at Digitaltrack
Reseller
Top 10
2021-03-29T18:38:06Z
Mar 29, 2021

Technical support is slow to respond when we run into issues. We haven't really faced too many issues so far. There are some small issues here and there, however, it hasn't been anything major. We've faced some delays in tax reporting. When you're trying to integrate the other products, there are some workarounds which we have to do. We'd like the integration of security to be easier. We expected it to be very easy for the people who are deploying and managing the product, however, that isn't necessarily the case.

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PS
Enterprise Architect at a tech services company with 11-50 employees
Real User
2020-10-22T13:37:00Z
Oct 22, 2020

It's an old product and has many areas that can be improved. They are having to purchase Centrify to get a Linux client session that is authenticated against Active Directory. If you wanted to log in and use your ID credentials into Linux boxes, the solution that worked was not CyberArk, it was Centrify. They had to purchase two different products to do the same thing. The interface is not great, but good. In the next release, I would like to see a Linux Client added.

WarranGrin - PeerSpot reviewer
Enterprise Cyber Security Advisor at a energy/utilities company with 5,001-10,000 employees
Real User
2019-12-15T09:11:00Z
Dec 15, 2019

If we look at the Privilege Management Inbox, we get a lot of information on what's happening right then and now. But if we would able to filter it down based on a role group or an AD group to say, "Give me all the actions run by this specific AD group," it would be very easy to scope out access for different roles.

KA
Senior Specialist, Cyber Security Technology at a tech services company with 51-200 employees
Real User
2019-11-18T07:22:00Z
Nov 18, 2019

I know that in earlier versions several windows would pop up for connection to different systems, and admin would prefer to have it in one screen. I believe that the issue has been solved in the latest version and there is now one screen. And the price is always quite high. As an integrator, an additional feature I'd like to see is for the product to include out of the box connectors. We could then speed up implementation, add more logins and so on, it would help speed things up.

Uchechukwu Ukazu - PeerSpot reviewer
Tech Support at a tech services company with 11-50 employees
Real User
2019-03-03T11:30:00Z
Mar 3, 2019

What I would really like to see improved is the AIM (Application Identity Manager). I think that it could be simpler to use, and much more straight forward. In terms of additional features, I cannot think of any that I would like to see implemented at the moment.

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Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Nov 11, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 6 answers
PS
Enterprise Architect at a tech services company with 11-50 employees
Oct 22, 2020
Because we are dealing with personal health information, we have had to setup up a security broker for admin access in and out of the accounts. They wanted to have a break-glass solution in case there was a problem with the multi-factor authentication or any other issues. We chose to use CyberArk for their failover abilities. If the Multi-factor authentication fails then you can still log in and it has a second factor that authenticates. It gives them the break glass option that they needed.
ED
Network Security & Data Management Admin at Digitaltrack
Mar 29, 2021
We are implementing this product to control the Privilege account. For example, from a Cyber Privilege account, we just want to know what the user is doing and how to control it. We use it for security and monitoring.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Nov 11, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 6 answers
PS
Enterprise Architect at a tech services company with 11-50 employees
Oct 22, 2020
I think that it was in the range of $200,000 that had to get approved. That may have been for the whole three to five years for the project length.
ED
Network Security & Data Management Admin at Digitaltrack
Mar 29, 2021
I'm more on the technical side. I don't typically deal with the pricing of products. I can't speak to the licensing, how it works, or how much it costs. That's handled by a different team.
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