Find out in this report how the two Anti-Malware Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
They respond within two hours after I raise a support ticket.
If I would rate support on a scale of 0 to 10, with 10 being the best, I would give them nine points.
We repeatedly ask them to collect logs and analyze them before providing a solution via email.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
I would rate the scalability of the solution as very scalable, as it can support medium businesses, small businesses, and large enterprise businesses as well.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate.
When we push the agent from CrowdStrike Falcon Sandbox for mass deployment, the agent is not properly installed on the user end, leading to communication issues and agent corruption.
Additional integrations will be beneficial to cover the whole use cases.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Pricing is based on the number of endpoints and the features I need, operating on a usage-based cost structure.
I think it can be expensive, but it depends on the products.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
One of the key features is its policy-based notifications, which alert us to unauthorized actions.
This product is powerful in detection, which is the most important part because any customer wants a solution that detects what's happening.
I find the notifications and alerts received from CrowdStrike server to be invaluable.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
| Product | Mindshare (%) |
|---|---|
| CrowdStrike Falcon Sandbox | 1.6% |
| Microsoft Defender for Endpoint | 6.9% |
| VirusTotal | 3.1% |
| Other | 88.4% |
| Product | Mindshare (%) |
|---|---|
| Huntress Managed EDR | 5.6% |
| SentinelOne Wayfinder Threat Detection and Response | 7.2% |
| CrowdStrike Falcon Complete MDR | 6.0% |
| Other | 81.2% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 58 |
| Midsize Enterprise | 4 |
CrowdStrike Falcon Sandbox detects threats without impacting endpoint performance, providing users with a seamless experience. It delivers detailed reports for collaboration and offers malware analysis capabilities, identifying potential breaches and suspicious files.
CrowdStrike Falcon Sandbox is designed for threat detection, offering a comprehensive approach to identifying hidden malicious programs and analyzing harmful URLs. Its integration allows for seamless evaluation of files and sandboxing of email links and attachments, supporting threat detection and response. Users value its capabilities in network connection recording, metadata analysis, and threat ratings, although some express a need for MacOS and Windows 11 support and improved SOAR integration.
What are the key features of CrowdStrike Falcon Sandbox?CrowdStrike Falcon Sandbox is implemented by organizations to strengthen security across email systems and endpoint devices. It is particularly valuable in industries needing thorough threat investigations and rapid responses to potentially harmful content, empowering users with essential threat intelligence.
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
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