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CrowdStrike Falcon Sandbox vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
CrowdStrike Falcon Sandbox improves incident responses, yielding quick ROI and efficiency, likened to high-performance Ferrari-like value.
Sentiment score
6.5
Huntress Managed EDR provides cost-effective, efficient security, reducing staffing and tool expenses while enhancing integration, installation, and support.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
CTO at Limetree Labs
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
Director, Information Technology at Middletown Medical
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
Managing Director at HTL 365 LLC
 

Customer Service

Sentiment score
6.5
CrowdStrike Falcon Sandbox's customer service is fast and responsive, generally receiving positive feedback despite occasional support delays.
Sentiment score
8.0
Huntress Managed EDR provides exceptional 24/7 support with prompt, knowledgeable service, achieving high customer satisfaction ratings between 8-10.
They respond within two hours after I raise a support ticket.
Security Senior Engineer at a consultancy with 51-200 employees
If I would rate support on a scale of 0 to 10, with 10 being the best, I would give them nine points.
Presales Consultant at Cyber Knight Technologies FZ LLC
We repeatedly ask them to collect logs and analyze them before providing a solution via email.
IT Manager at Gigabit Technologies Pvt Ltd
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
Owner at Phenicie Business Management
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Senior Systems Engineer at NetSmart, Inc.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
President at Cyber5
 

Scalability Issues

Sentiment score
7.8
CrowdStrike Falcon Sandbox is scalable and effective for businesses of all sizes, though pricing may favor larger organizations.
Sentiment score
8.2
Huntress Managed EDR offers scalable, cloud-based endpoint protection, ideal for SMBs with easy deployment, automatic scripts, and responsive integration.
I would rate the scalability of the solution as very scalable, as it can support medium businesses, small businesses, and large enterprise businesses as well.
Presales Consultant at Cyber Knight Technologies FZ LLC
I know other techs with thousands deployed, so scalability isn't an issue.
Business Owner at Royal IT
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
Owner at Phenicie Business Management
I can easily scale from one machine to thousands without any fuss.
Owner at Antra Tech
 

Stability Issues

Sentiment score
7.7
CrowdStrike Falcon Sandbox is stable and reliable, rated around 8/10, with no significant user-reported client interaction issues.
Sentiment score
8.5
Users praise Huntress Managed EDR for stability and efficiency, with minor issues quickly addressed and consistent performance observed.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
Security Specialist at a healthcare company with 201-500 employees
We have not experienced any issues with lagging, crashing, or downtime.
CTO at Accent Consulting
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
Business Owner at Royal IT
 

Room For Improvement

CrowdStrike Falcon Sandbox needs UI enhancements, faster support, better integration, improved detection, and aesthetic reporting improvements for users.
Huntress Managed EDR requires enhanced reporting, integration, platform support, and UI improvements to boost functionality and user satisfaction.
While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate.
Security Senior Engineer at a consultancy with 51-200 employees
When we push the agent from CrowdStrike Falcon Sandbox for mass deployment, the agent is not properly installed on the user end, leading to communication issues and agent corruption.
IT Manager at Gigabit Technologies Pvt Ltd
Additional integrations will be beneficial to cover the whole use cases.
Presales Consultant at Cyber Knight Technologies FZ LLC
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
VCIO at a tech services company with 11-50 employees
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Managing Director at KAN iT
Since we support customers in different countries, expanding the language options for their training would be beneficial.
CTO at Accent Consulting
 

Setup Cost

CrowdStrike Falcon Sandbox is considered above mid-range in cost, with varying opinions on its value for enterprise users.
Huntress Managed EDR offers cost-effective, transparent endpoint pricing, valued by MSPs for efficiency and Managed Defender integration benefits.
Pricing is based on the number of endpoints and the features I need, operating on a usage-based cost structure.
Security Senior Engineer at a consultancy with 51-200 employees
I think it can be expensive, but it depends on the products.
IT- Manager at Orient Craft Ltd.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
Managing Director at Fluent2 Ltd
It is not too expensive or too cheap. It is just right.
Owner at Antra Tech
It can get expensive for small to medium businesses if large license quantities are not purchased.
Senior Systems Engineer at NetSmart, Inc.
 

Valuable Features

CrowdStrike Falcon Sandbox offers efficient threat detection, multi-platform analysis, and real-time alerts, enhancing cybersecurity management and network visibility.
Huntress Managed EDR offers efficient threat-hunting, low false positives, and significant ROI for SMBs replacing traditional antivirus.
One of the key features is its policy-based notifications, which alert us to unauthorized actions.
Security Senior Engineer at a consultancy with 51-200 employees
This product is powerful in detection, which is the most important part because any customer wants a solution that detects what's happening.
Presales Consultant at Cyber Knight Technologies FZ LLC
I find the notifications and alerts received from CrowdStrike server to be invaluable.
Senior Consultant at Ernst & Young
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
CTO at Accent Consulting
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Business Owner at Royal IT
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Owner at Antra Tech
 

Categories and Ranking

CrowdStrike Falcon Sandbox
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
Anti-Malware Tools (10th)
Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
57
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
 

Mindshare comparison

CrowdStrike Falcon Sandbox and Huntress Managed EDR aren’t in the same category and serve different purposes. CrowdStrike Falcon Sandbox is designed for Anti-Malware Tools and holds a mindshare of 1.7%, up 1.2% compared to last year.
Huntress Managed EDR, on the other hand, focuses on Managed Detection and Response (MDR), holds 6.6% mindshare, down 10.5% since last year.
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Sandbox1.7%
Microsoft Defender for Endpoint7.8%
F-Secure Total3.6%
Other86.9%
Anti-Malware Tools
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR6.6%
CrowdStrike Falcon Complete MDR6.9%
SentinelOne Vigilance6.3%
Other80.2%
Managed Detection and Response (MDR)
 

Featured Reviews

PankajKumar24 - PeerSpot reviewer
IT Manager at Gigabit Technologies Pvt Ltd
Praises the user-friendly interface but experiences frequent deployment challenges
The advantages of CrowdStrike Falcon Sandbox are if Falcon does not detect, it automatically sandboxes unknown detections and provides us with signatures to mitigate those detections.Behavioral monitoring detects when a user works on the same Excel and PDF files; if the solution finds unbehavioral detections in those files or temp files, it gets blocked.This is a cloud solution, and because of that, it's not our responsibility for maintenance since the CrowdStrike Falcon team automatically upgrades the solutions.There are no slowness issues from CrowdStrike Falcon Sandbox. This is a SaaS solution.
JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
13%
Comms Service Provider
11%
Construction Company
8%
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Sandbox?
I am not sure if there is a financial benefit; maybe, maybe not, as we did not evaluate that aspect. I think it can be expensive, but it depends on the products.
What needs improvement with CrowdStrike Falcon Sandbox?
As for room for improvement, we can mention that maybe some additional integrations will be beneficial to cover the whole use cases.
What is your primary use case for CrowdStrike Falcon Sandbox?
The major use case for CrowdStrike Falcon Sandbox is that we are using it with customers who need to check and validate the data the users are uploading to them, to check all the files and all the ...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
One downside of Huntress Managed EDR, compared to the CrowdStrike agent, is that it takes a longer time to push it out to all of our endpoints and ensure everything is configured correctly. My team...
What is your primary use case for Huntress?
Our current use cases for Huntress Managed EDR involve replacing CrowdStrike as our endpoint protection in our K-12 school. We use it to ensure that our devices are secure, compliant, and that any ...
 

Overview

Find out what your peers are saying about CrowdStrike Falcon Sandbox vs. Huntress Managed EDR and other solutions. Updated: October 2024.
885,444 professionals have used our research since 2012.