"The solution is user-friendly."
"EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities."
"It is a very good solution. It can provide detection and response in an extensive way, and for an endpoint, it can integrate the information that comes from the servers."
"The real-time response features are valuable for us."
"It is a major anti-malware solution. It can stop zero-day attacks and ransomware attacks. There are so many features in CrowdStrike. Falcon Overwatch is a valuable module. It is lightweight on the endpoints. It doesn't have any scanning mechanism. It works on artificial intelligence, static analysis, and dynamic analysis. There is no signature available on this. It is a pretty easy solution. It is cloud-based, so there is no driver maintenance or anything like that. You can go anywhere in the world. If you have internet, you'll get connected to the cloud and the policies that it contains. It is pretty simple."
"If there is something wrong or not normal in the endpoint CrowdStrike Falcon Complete is very responsive."
"The AI and the group knowledge base that they get from having multiple clients in the cloud is very useful to us."
"The solution is quite flexible."
"The valuable features of this solution are it integrates well with different EDR software, such CrowdStrike, and Carbon Black, and the information it provides is helpful."
"The training provided could be better. There is a need to have more training to allow us to fine-tune our settings. Not that training is not comprehensive; they do provide training in hotels where we can go and see videos and other helpful information. However, they should be providing hands-on experience to the system administrators because this would be more useful. The training is normally for corporations and should be available for personal users as well."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"The documentation that they had for the use of their API's was not very helpful."
"Pricing is definitely a problem. It could be cheaper for licensing."
"CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future."
"Its support should be improved. The product is amazing, but the problem is that their support team is overconfident about the product. If something happens, they don't listen. They keep arguing with the customer. It should have more reporting. Reports are not that customizable. We need customizable reports for our customers, but they not there in CrowdStrike as well as SentinelOne."
"All of our customers complain about the reporting and say that it is very poor."
"It has a lot of false positives, which can be an issue, but you can verify these false positives."
"I would like there to be an on-premise version of this solution for our data centers because of the proliferation of online threats."
Falcon Complete: Endpoint protection delivered as a service. The highest level of endpoint security maturity delivered immediately, without the burden of building and managing it yourself.
Try Falcon for free at https://go.crowdstrike.com/try...;utm_medium=syn&utm_source=itcs.
Red Canary analyzes your endpoint telemetry using our cloud-based detection engine composed of thousands of behavioral analytic use cases.
Our team of experts maintains industry-leading detection coverage for attacker techniques and investigates every potential threat via our proprietary analyst workbench.
We only alert you to confirmed threats. A detailed threat report is posted in your Red Canary Portal where you can customize automated response actions.
We take our role as your ally seriously. We’re on-call for security consulting and IR support whenever you need us.
CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 26 reviews while Red Canary MDR is ranked 8th in Managed Detection and Response (MDR) with 1 review. CrowdStrike Falcon Complete is rated 8.4, while Red Canary MDR is rated 9.0. The top reviewer of CrowdStrike Falcon Complete writes "Provides good network visibility, easy to work with, and deep inspection provides valuable insight". On the other hand, the top reviewer of Red Canary MDR writes "Integrates well, stable, and provides useful threat information". CrowdStrike Falcon Complete is most compared with Secureworks Red Cloak MDR, Arctic Wolf AWN CyberSOC, Sophos Managed Threat Response, SentinelOne Vigilance and Rapid7 MDR, whereas Red Canary MDR is most compared with Arctic Wolf AWN CyberSOC, SentinelOne Vigilance, Secureworks Red Cloak MDR, Trend Micro Managed XDR and eSentire.
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We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.