We performed a comparison between Cortex XDR by Palo Alto Networks and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is very good."
"This is stable and scalable."
"The setup is pretty simple."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Ability to get forensics details and also memory exfiltration."
"Fortinet is very user-friendly for customers."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"From a single pane of glass, you can easily manage all of your endpoints."
"The dashboard is customizable."
"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The solution doesn't need a high level of technical training."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"WildFire AI is the best option for this product."
"Doesn't consume resources or affect the computer performance at all."
"It is very lightweight on the workstations, not slowing them down while still doing its job very well."
"Its ease of installation is valuable. It has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection."
"Probably, compared to other antivirus programs, what we like about it is it is lightweight."
"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."
"They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing."
"Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."
"The solution has many features. It is very easy to define and set the policies based on the user groups, it does not take up a lot of resources in operation, and has provided us with a good track record of protection."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The SIEM could be improved."
"Cannot be used on mobile devices with a secure connection."
"The dashboard isn't easy to access and manage."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"Dashboards do not allow everyone to see what's happening."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"The tool needs to be improved in terms of integration and interface."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"Webroot Business Endpoint Protection needs to focus on how they can widen their area of scope by not just being an antivirus tool anymore. The shortcoming in the customization area of the tool needs improvement."
"Unified threat management (UTM) integration."
"Their customer support should be better. We started having some issues with it, and we didn't get the required support."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."
"We need to know more details about how the virus interacted with the computer."
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Cortex XDR by Palo Alto Networks is ranked 4th in EPP (Endpoint Protection for Business) with 80 reviews while Webroot Business Endpoint Protection is ranked 35th in EPP (Endpoint Protection for Business) with 30 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Cortex XDR by Palo Alto Networks writes "It provides a whole new level of visibility and integrates with most other vendors". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Microsoft Defender for Cloud, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, SentinelOne Singularity Complete and Cynet. See our Cortex XDR by Palo Alto Networks vs. Webroot Business Endpoint Protection report.
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