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Cornerstone Learn vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Cornerstone Learn enhances compliance training management and auditability, providing cost avoidance and increased efficiency, with benefits seen after two years.
Sentiment score
5.3
SAP SuccessFactors offers efficiency and HR benefits, but high costs and long ROI periods challenge financial justification.
 

Customer Service

Sentiment score
5.8
Cornerstone Learn's customer support is praised for technical expertise but criticized for inconsistent quality and response times.
Sentiment score
6.2
SAP SuccessFactors support receives mixed reviews; praised for efficiency yet criticized for bureaucracy, response delays, and offshore handling.
Customer service and support are very user-friendly and supportive.
 

Scalability Issues

Sentiment score
8.0
Cornerstone Learn offers scalable SaaS solutions, efficiently catering to diverse user volumes and organizational needs, despite occasional peak-time slowdowns.
Sentiment score
7.8
SAP SuccessFactors is scalable, supporting diverse user sizes, though some module limitations exist; users generally report satisfaction.
 

Stability Issues

Sentiment score
8.4
Cornerstone Learn boasts high stability and reliability, with quick bug support and robust infrastructure, despite isolated minor issues.
Sentiment score
7.5
SAP SuccessFactors is rated highly for stability despite occasional performance and integration issues during updates or high-demand periods.
It does not have significant issues and is reliable.
I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable.
 

Room For Improvement

Cornerstone Learn needs UI, navigation, reporting improvements, better integrations, mobile upgrades, content customization, and faster support response.
SAP SuccessFactors needs analytics, integration, and usability improvements; users face customization, interface, and deployment challenges.
Cornerstone needs to be more adaptable by generating content by just giving keywords.
The change management process during the initial launch was not effectively handled, leading to a poor user experience.
Advisories can only be placed at the bottom, which is less effective as employees may not scroll down to see them.
 

Setup Cost

Cornerstone Learn offers transparent pricing from $10-$11 per user, with potential discounts and additional costs for modules and integrations.
SAP SuccessFactors provides a flexible pricing model, suited for large enterprises, with annual licensing and negotiable costs.
Cornerstone is reasonable in terms of pricing and not very expensive compared to other LMS.
The licensing costs are quite high, which is a typical scenario for such solutions.
 

Valuable Features

Cornerstone Learn offers a user-friendly interface with customizable features, analytics, mobile access, and seamless integration for an agile learning experience.
SAP SuccessFactors offers user-friendly HR solutions with strong integration, mobile access, and AI-driven tools for efficient enterprise management.
It allows internal content management, playlist creation, using external links for learning, and supports various AI training.
SAP SuccessFactors has advantages in providing AI-driven initiatives such as candidate screening and matching features within the recruitment module.
Employees can view their goals, performance, ratings, and employee information, which enhances the employee experience.
 

Categories and Ranking

Cornerstone Learn
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
29
Ranking in other categories
Learning Management Systems (LMS) (7th), Virtual Training (4th)
SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
96
Ranking in other categories
Talent Management (1st), Cloud HCM (1st), Talent Acquisition (2nd), Global Payroll (2nd)
 

Mindshare comparison

Cornerstone Learn and SAP SuccessFactors aren’t in the same category and serve different purposes. Cornerstone Learn is designed for Learning Management Systems (LMS) and holds a mindshare of 5.0%, down 5.1% compared to last year.
SAP SuccessFactors, on the other hand, focuses on Cloud HCM, holds 21.2% mindshare, down 22.0% since last year.
Learning Management Systems (LMS)
Cloud HCM
 

Q&A Highlights

US
Aug 10, 2017
 

Featured Reviews

Vibha  Mishra - PeerSpot reviewer
Streamlined compliance training and efficient session creation empower diverse industries
Creating a session requires just one click, which makes data ready efficiently. Reporting-wise, Cornerstone is the best. It allows internal content management, playlist creation, using external links for learning, and supports various AI training. All the compliance training, code of conduct, and audits are handled through Cornerstone, making it beneficial.
SandeepKumar7 - PeerSpot reviewer
Useful to manage employee life cycle management but is not very easy to implement
There are quite a few things, like goal management, in terms of transferring goals from manager to subordinates, which is probably not one of the best ways to look at SAP SuccessFactors, making it an area that could have been done better. Route management and template management are pretty good areas. The reporting in the tool is not as great as I would want it to be from a PMGM internal management perspective. I just hope that SAP SuccessFactors comes up with a payroll tool that suits India. I don't see it as one of the best tools for the Indian scenario. I would love to see much better document management in the system, like onboarding. Onboarding has document management, but if I want to report through it, there is not much that I can do about it. DMS in SAP would be great since, in most places, DMS is maintained outside the system. I would have loved to see better DMS in SAP SuccessFactors. In terms of the reporting, I understand that since everything is moving to SAP SAC. Even without SAP SAC, it would be great if we could have better analytics within SAP SuccessFactors.
report
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Answers from the Community

US
Aug 10, 2017
Aug 10, 2017
I see them less in recent new contracts for larger organisations, which are typically won by the other ones mentioned in Q2. From what I have seen from Sumtotal, it is a fine LMS but may be a bit old fashioned with less appealing learning experience. Other attention points are availability of experienced consultancy services in your area and the integration with other modules in the Talent suit...
See 2 answers
GV
Aug 8, 2017
I see them less in recent new contracts for larger organisations, which are typically won by the other ones mentioned in Q2. From what I have seen from Sumtotal, it is a fine LMS but may be a bit old fashioned with less appealing learning experience. Other attention points are availability of experienced consultancy services in your area and the integration with other modules in the Talent suite, as some of these have been acquired, so integration may be an issue.
US
Aug 10, 2017
Thanks Geert Van.. Appreciate your response. Helpful!
 

Top Industries

By visitors reading reviews
Educational Organization
53%
Comms Service Provider
10%
Financial Services Firm
4%
Manufacturing Company
4%
Educational Organization
43%
Computer Software Company
6%
Manufacturing Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Cornerstone Learning reliable for content organization?
I think the organizational management of Cornerstone Learning is great. My organization uses this learning software and the way different content types are managed is very useful for our training ...
Does Cornerstone Learning provide you with good reports?
Cornerstone Learning provides great reports for your training programs and the performance of your employees on them. What's more, you get skills graphs which my company finds the most valuable for...
Why would you recommend Cornerstone as a platform for virtual training?
Hello, I think that Cornerstone is more than suitable for virtual training. For one, it gives you a really big array of tools and customizations to be able to deliver your employees high-quality t...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Also Known As

Cornerstone Learning Suite, Saba Cloud
SuccessFactors
 

Overview

 

Sample Customers

Advantage Sales and Marketing
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Cornerstone Learn vs. SAP SuccessFactors and other solutions. Updated: April 2025.
853,271 professionals have used our research since 2012.