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Cornerstone HR Suite vs UKG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cornerstone HR Suite
Ranking in Talent Management
46th
Ranking in Cloud HCM
30th
Ranking in HR Analytics Software
10th
Average Rating
6.6
Reviews Sentiment
6.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
UKG
Ranking in Talent Management
5th
Ranking in Cloud HCM
5th
Ranking in HR Analytics Software
2nd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (4th), Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), Talent Acquisition (5th), AI-Agents for HR (2nd)
 

Mindshare comparison

As of March 2026, in the Cloud HCM category, the mindshare of Cornerstone HR Suite is 0.9%, up from 0.3% compared to the previous year. The mindshare of UKG is 4.9%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG4.9%
Cornerstone HR Suite0.9%
Other94.2%
Cloud HCM
 

Featured Reviews

AM
Manager, BO Transformation at a retailer with 10,001+ employees
A easy-to-use solution for onboarding and training that needs to let its users locate information easily
The most concerning point about these applications is that they offer cloud solutions, and everything goes and works well. But they are not committed or involved in the connection activity. We need to run those applications on the cloud. Since we are a company, We have a lot of information on on-premise platforms. So they are not responsible for building any connection, interconnection, or interface between those legacy systems. And most of the time, the company must consider the proposed plans in making the interfaces. And building the interfaces is something we need to do on our own, and it's separate from the solution. I rate this solution a seven out of ten.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The advantage of choosing Cornerstone HR Suite is that if a company does not have an existing tool and plans to adopt automation, then there is a chance to gain from implementing this solution."
"The flexibility and the fact that it covers all different HR modules is the most valuable aspect of Cornerstone. They did organically built, so all modules are integrated with the same way of managing the configuration, contextualization, availability, and reporting across all of the modules."
"Cornerstone is easy to use...Cornerstone is used for playing training courses and short videos based on company requirements."
"The payroll processing and BI are the most valuable features."
"Customer service is very good when you get their attention."
"It is much easier to use and the customer service is better than our previous solution."
"The entire product has been completely wonderful to work with."
"Improvement of processes Reduction in man hours to complete tasks Employee engagement"
"Information available to employees and ease of processing payroll."
"With their assistance, we've been able to cut down on payroll processing errors, analyze our benefits for accuracy, and eliminate foreseeable issues with effective reporting."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
 

Cons

"The recruitment module can be improved and also the general reporting can be improved."
"We're using different tools like tracking systems, exploring workforce management, and also using payroll, which is another tool, so we need to know where exactly the information is present. This feature needs improvement in the next release."
"The solution's interface is really, really old and requires improvements...Cornerstone should use newer technologies to improve its UI, UX, and content."
"Ultimate is growing fast and this has occasionally impacted response time with the customer support team."
"Initial setup was complex. Many times, it felt like it was a do-it-yourself implementation."
"The current retro pay feature doesn't work with our setup; more custom fields that we can tailor to our business needs."
"Automation, rules for life insurance, etc., are areas with room for improvement."
"Onboarding and Performance Management are areas with room for improvement."
"Customer service is poor. Technical support is poor."
"Customer service is hit or miss. Some of the growth has caused a decline in the level of customer service that I have previously enjoyed."
"Security was difficult in that it was all from scratch - no real templates, starting points, best practices."
 

Pricing and Cost Advice

"The product can be considered as not being on the high-end side of the price spectrum, as many other products are much more expensive. However, it cannot be said that it is cheap either."
"The platform is not affordable but also not the most expensive."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"If you're going for the full suite, it can be fairly pricey."
"The pricing depends on the number of licenses we buy."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Wendys, RSM, Nestle, New Belgium
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about Cornerstone HR Suite vs. UKG and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.