No more typing reviews! Try our Samantha, our new voice AI agent.

ConnectWise SIEM vs Deepwatch comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise SIEM
Ranking in Managed Detection and Response (MDR)
26th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (51st), Endpoint Detection and Response (EDR) (54th), Secure Access Service Edge (SASE) (21st)
Deepwatch
Ranking in Managed Detection and Response (MDR)
24th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
AI-Powered Cybersecurity Platforms (14th)
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 1.6%, up from 0.8% compared to the previous year. The mindshare of Deepwatch is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Deepwatch0.6%
ConnectWise SIEM1.6%
Other97.8%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2711757 - PeerSpot reviewer
Cyber Security Software Engineer at a tech services company with 11-50 employees
Automated alerting and reporting excel while cost and feature limitations remain
I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.
Shivam Dhang - PeerSpot reviewer
IT Infrastructure & Cloud Manager at Softcell Technologies Limited
Continuous monitoring has improved threat detection and reduces incident response time
Deepwatch could improve with more granular customization of detection rules and alert tuning to better fit specific cloud workloads and use cases. Additionally, it can be improved by enhancing the dashboarding. It should also support deeper cloud-native integrations such as AWS, Azure, and GCP, which would further improve operational efficiency and control. Regarding the support, I would say that the support team should be more responsive because ideally, the response time of the support is quite long, which is sometimes frustrating. However, I do agree that for easy issues, they respond within the expected time, but for complex issues, they do take time to respond.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found the solution has great functionality and it is easy to use."
"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
"We have found the solution has great functionality and it is easy to use."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"With Deepwatch, I have seen a 40 to 50% reduction in MTTR due to faster detection and guided response playbooks, and false positives have also dropped significantly by 40 to 50% through better correlation and risk scoring, which significantly reduced SOC workload and improved analyst efficiency."
 

Cons

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"Regarding the support, I would say that the support team should be more responsive because ideally, the response time of the support is quite long, which is sometimes frustrating."
 

Pricing and Cost Advice

"The solution is expensive."
Information not available
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
892,487 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Construction Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...
What needs improvement with Deepwatch?
Deepwatch could improve with more granular customization of detection rules and alert tuning to better fit specific cloud workloads and use cases. Additionally, it can be improved by enhancing the ...
What is your primary use case for Deepwatch?
Deepwatch is my main platform for managed detection and response across cloud and hybrid environments, providing 24/7 SOC monitoring. It helps with real-time threat detection, incident response, an...
What advice do you have for others considering Deepwatch?
I would recommend going for this product, and I would suggest asking the sales team for discounts because they do provide discounts. It is necessary to ask them and get the best deal out of it. My ...
 

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
No data available
 

Overview

 

Sample Customers

Techvera, Syrex, Clark Integrated Technologies
Premise Health, Dover, Follett, Genuine Parts Company
Find out what your peers are saying about Huntress, CrowdStrike, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: April 2026.
892,487 professionals have used our research since 2012.