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Conga Contract Lifecycle Management (CLM) vs ZenBasket comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Contract Lifecycle Ma...
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
Product Configuration and Quoting (6th), Contract Management Software (2nd)
ZenBasket
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
eCommerce Platforms (26th)
 

Mindshare comparison

Conga Contract Lifecycle Management (CLM) and ZenBasket aren’t in the same category and serve different purposes. Conga Contract Lifecycle Management (CLM) is designed for Contract Management Software and holds a mindshare of 3.8%, up 2.5% compared to last year.
ZenBasket, on the other hand, focuses on eCommerce Platforms, holds 0.9% mindshare, up 0.3% since last year.
Contract Management Software Market Share Distribution
ProductMarket Share (%)
Conga Contract Lifecycle Management (CLM)3.8%
DocuSign CLM8.2%
Agiloft Contract Lifecycle Managment (CLM)7.0%
Other81.0%
Contract Management Software
eCommerce Platforms Market Share Distribution
ProductMarket Share (%)
ZenBasket0.9%
Adobe Commerce6.8%
SAP Commerce Cloud6.1%
Other86.2%
eCommerce Platforms
 

Featured Reviews

Sakshi Thakur - PeerSpot reviewer
Senior Manager at a legal firm with 1,001-5,000 employees
Automation has transformed complex contract lifecycles and now supports high-volume workflows
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit complicated. Sometimes all customers need is a click of a button to go in and do things, and Conga Contract Lifecycle Management (CLM) is a bit complicated for such kinds of businesses. There are definitely areas where Conga Contract Lifecycle Management (CLM) could be easier to use for smaller businesses, particularly making processes more streamlined and user-friendly.
Tempreviewer Bf - PeerSpot reviewer
Shop Owner at Rayma Grocery
A powerful tool with great inventory management and a user-friendly interface
ZenBasket has been fantastic in terms of updating our inventory and keeping us well-informed about incoming orders. These features have significantly reduced our manual workload and enhanced customer satisfaction. However, it would be wonderful if we could have more opportunities to customize the appearance of our store. While the automated updates and order notifications have been a great help, having greater flexibility in in-store customization would be a positive addition. It would allow us to align our online presence more closely with our brand and potentially improve the overall shopping experience for our customers. Providing these customization options would not only maintain the streamlined operations but also give us the opportunity to create a visually distinctive and engaging online store that sets us apart in a positive way. For the next time they make it better, it would be good if more people could pay in different ways.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
13%
Financial Services Firm
7%
Educational Organization
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Contract Lifecycle Management (CLM)?
Because it was all customer-driven, I am not even sure about the pricing and the setup cost. For licensing of Conga Contract Lifecycle Management (CLM), we had the Salesforce Ultimate subscription ...
What needs improvement with Conga Contract Lifecycle Management (CLM)?
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of temp...
What is your primary use case for Conga Contract Lifecycle Management (CLM)?
My main use case for Conga Contract Lifecycle Management (CLM) involves a customer who has around 10 different record types. We work on getting the contract through the end-to-end contract lifecycl...
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Also Known As

The Apttus Intelligent Cloud, Conga CLM AI
No data available
 

Overview

 

Sample Customers

Akamai Technologies, Axis Stars, BlackBaud, Cadence, Ceridian, Citrix
Information Not Available
Find out what your peers are saying about Conga Contract Lifecycle Management (CLM) vs. GEP SMART and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.