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Concentrix vs TeleWare Interactive Voice Response comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Concentrix
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
IT Support Services (2nd)
TeleWare Interactive Voice ...
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
IVR Systems (16th)
 

Mindshare comparison

Concentrix and TeleWare Interactive Voice Response aren’t in the same category and serve different purposes. Concentrix is designed for IT Support Services and holds a mindshare of 28.8%, up 8.3% compared to last year.
TeleWare Interactive Voice Response, on the other hand, focuses on IVR Systems, holds 0.2% mindshare, down 0.3% since last year.
IT Support Services
IVR Systems
 

Also Known As

Convergys
TeleWare IVR
 

Overview

 

Sample Customers

DIRECTV
Akea Life