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Commvault Cloud vs Dell PowerProtect DD (Data Domain) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Commvault Cloud users gained financial benefits through cost savings, improved productivity, and efficient data recovery and backup management.
Sentiment score
7.4
Dell PowerProtect DD offers significant financial benefits, enhancing backup efficiency and ROI through rapid restoration and data reduction.
 

Customer Service

Sentiment score
7.3
Commvault Cloud's customer service is highly praised for responsiveness, despite some challenges with language, time zones, and support quality.
Sentiment score
7.4
Dell PowerProtect DD support is praised for responsiveness and expertise, despite regional inconsistencies in Bangladesh and Pakistan.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
I have encountered an issue before with other brands that would not have occurred with Dell.
I have dedicated support from Dell for Vietnam, and they are responsive.
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers efficient scalability and flexibility, allowing seamless expansion across diverse environments and workloads with simple management.
Sentiment score
6.9
Dell PowerProtect DD offers excellent scalability for enterprises, with easy expansion and effective cloud options for large data volumes.
The scalability depends on the IT department's strategy.
The solution is scalable to higher models, both vertically and horizontally.
By keeping the increasing data in mind, we decided to go for Data Domain.
 

Stability Issues

Sentiment score
7.8
Commvault Cloud is praised for its stability, reliability, minimal downtime, and quick issue resolution, with rare external-linked errors.
Sentiment score
8.3
Dell PowerProtect DD is highly reliable, with minimal downtime and robust performance, consistently rated nine or ten for stability.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
Dell is especially more stable in the enterprise product.
Dell PowerProtect DD (Data Domain) is stable in terms of software performance.
 

Room For Improvement

Commvault Cloud requires UI improvements, better onboarding, integration enhancements, stronger support, and cost-effective solutions for a competitive edge.
Dell PowerProtect DD requires improved processing, security, ease of use, integration, and competitive pricing to meet user demands.
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
It is suitable for more customers since it is small, cost-effective, and a good start for any customer to know about Data Domain and DBS solutions.
The high availability feature is only present in the higher models of Dell PowerProtect DD (Data Domain).
Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
 

Setup Cost

Commvault Cloud offers flexible pricing options, with potential savings compared to competitors, though it may be costly for small businesses.
Dell PowerProtect DD is costly but valued for deduplication and support, despite competition from Veritas and Commvault.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
The price for PowerProtect DD is not suitable for my customers. It is very high.
The pricing has become higher since July, and the license costs are more expensive compared to the past.
The backup solution cost is higher than the actual solution.
 

Valuable Features

Commvault Cloud offers seamless backup, global deduplication, strong security, and scalability for hybrid and multi-cloud environments.
Dell PowerProtect DD offers deduplication, compression, and seamless integration, praised for scalability, security, reliability, and cost-effectiveness in data management.
We can back up unlimited TBs due to our per node license.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
By using Data Domain, we get the advantage of data deduplication, reducing data size.
The best feature of Dell PowerProtect DD (Data Domain) is its deduplication.
 

Categories and Ranking

Commvault Cloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
110
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)
Dell PowerProtect DD (Data ...
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
75
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
 

Mindshare comparison

While both are Backup and Replication solutions, they serve different purposes. Commvault Cloud is designed for Backup and Recovery and holds a mindshare of 7.3%, up 6.0% compared to last year.
Dell PowerProtect DD (Data Domain), on the other hand, focuses on Deduplication Software, holds 28.2% mindshare, down 29.8% since last year.
Backup and Recovery
Deduplication Software
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Faisal_Zia - PeerSpot reviewer
Offers efficient data management with robust features and reliable performance
Dell PowerProtect DD (Data Domain) can be improved in terms of price. While Dell is providing a proper device, other solutions, such as Symantec, can replicate their data through any NAS storage. Although their deduplication and compression might not be as effective, they can still accomplish the task. Medium-level and SME-level businesses can easily utilize this feature, but Dell PowerProtect DD (Data Domain) is a relatively expensive solution to propose to customers.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
The typical use case for Dell PowerProtect DD (Data Domain) is for backup purposes; it is disk-based backup, which provides fast backup capabilities. Additionally, data can be replicated from site ...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: June 2025.
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