Try our new research platform with insights from 80,000+ expert users

Cloudian HyperIQ vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudian HyperIQ
Ranking in IT Infrastructure Monitoring
37th
Average Rating
10.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in IT Infrastructure Monitoring
46th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (35th), Network Monitoring Software (67th)
 

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of Cloudian HyperIQ is 0.1%, up from 0.1% compared to the previous year. The mindshare of ITRS Geneos is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Kiran Rajanna - PeerSpot reviewer
Includes a Grafana dashboard that helps to improve monitoring and reporting
The installation process needs to be improved, and the tool needs a better script. Cloudian HyperIQ runs on Docker containers. Sometimes, the file system gets filled. The tool needs to have separate Docker volumes in the installation script. The documentation for reporting needs to be improved. I am not able to generate reports using it. The alert mechanisms also need to be improved. It should integrate with AI and give more metrics to be taken up next year. We can show the response peak as an improvement to our leadership.
Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool has a very good interface and helps to monitor the nodes and resources. The most valuable feature is the S3 dashboard. It helps in migration, and we can monitor the data for at least three months."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"Custom script toolkits"
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
 

Cons

"The installation process needs to be improved, and the tool needs a better script. Cloudian HyperIQ runs on Docker containers. Sometimes, the file system gets filled. The tool needs to have separate Docker volumes in the installation script. The documentation for reporting needs to be improved. I am not able to generate reports using it. The alert mechanisms also need to be improved. It should integrate with AI and give more metrics to be taken up next year. We can show the response peak as an improvement to our leadership."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"I would like better access to the data that is being collected."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"The ITA, the post-incident analytics, could be improved."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
 

Pricing and Cost Advice

"Cloudian HyperIQ's licensing is cheap."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"You will get the best price if you get a single global deal."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
854,338 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
75%
Computer Software Company
6%
University
5%
Construction Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cloudian HyperIQ?
The tool has a very good interface and helps to monitor the nodes and resources. The most valuable feature is the S3 dashboard. It helps in migration, and we can monitor the data for at least thre...
What needs improvement with Cloudian HyperIQ?
The installation process needs to be improved, and the tool needs a better script. Cloudian HyperIQ runs on Docker containers. Sometimes, the file system gets filled. The tool needs to have separat...
What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
 

Also Known As

HyperIQ
Geneos
 

Overview

 

Sample Customers

University of Leicester, NTT Communications ICT Solutions , City of Montebello, WGBH Boston , Italian Service Provider Zuchetti Informatica
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: May 2025.
854,338 professionals have used our research since 2012.