E Business Systems Consultant at a financial services firm with 10,001+ employees
May 6, 2020
The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing.
Senior Manager - Trading Systems Support at a financial services firm with 501-1,000 employees
Apr 8, 2019
We have introduced many of the monitoring processes in the past five to six months, for the trading dashboards and the business team. We have segmented gateway servers doing the monitoring. Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring. I believe the plan is that the tooling team will divide the gateway servers into two, with half of the application trading servers monitored by one gateway server and the other half monitored by another gateway server. In our organization, every department is very much dependent on ITRS. For me, the basic concern is the contingency planning for ITRS. For example, if a dashboard server stops working tomorrow there is a concern. Contingency is a concern; something needs to be planned. We have not observed any failures in the ITRS dashboards. But because of the dependency of every department on the ITRS dashboards, this is a major concern. The trading server availability is dependent upon the server availability of the dashboards.