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Fortinet FortiMail Cloud vs Fortra's Clearswift Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th), Secure Email Gateway (SEG) (6th)
Fortra's Clearswift Secure ...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
Email Security (42nd)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 2.8%, up 1.7% compared to last year.
Fortra's Clearswift Secure Email Gateway, on the other hand, focuses on Email Security, holds 1.0% mindshare, up 0.5% since last year.
Cloud Email Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail Cloud2.8%
SendGrid17.9%
MailChimp14.2%
Other65.1%
Cloud Email
Email Security Market Share Distribution
ProductMarket Share (%)
Fortra's Clearswift Secure Email Gateway1.0%
Microsoft Defender for Office 36511.5%
Proofpoint Email Protection8.2%
Other79.3%
Email Security
 

Featured Reviews

Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.
PC
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"It has the best feature for processed mail analysis."
"Cost-wise, it's a bit expensive, but it's totally worth it."
"The quarantine feature of FortiMail is the most valuable, as it quarantines emails based on my policies."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"The most valuable features are filtering and sandboxing."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"Fortinet is good at providing security beyond our email solution assets."
"A stable solution."
"Ability to create your own content-filtering policies with relative ease."
 

Cons

"In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor."
"Its GUI needs improvement."
"Fortimail Cloud should include more advanced AI features that can analyze every traffic type."
"The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system."
"I would like to see more advanced sandbox features, where you can actually download to a machine where you can test."
"I can't see the feedback to the FortiMail gateway."
"They could look at strengthening anti-spam with the newly observed domains."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"FTP server and TRUST Manager functionality."
"Malware needs improvement."
 

Pricing and Cost Advice

"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"The price of this solution could be more competitive."
"It's on a subscribed basis."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"When we're talking about pricing, other products have about the same price. That is normal."
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
University
7%
Non Profit
7%
Financial Services Firm
7%
Computer Software Company
16%
Government
12%
Financial Services Firm
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
No data available
 

Questions from the Community

What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
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Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
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