IBM Tivoli NetCool vs NetScaler comparison

Read 107 NetScaler reviews

7,835 Views
157 Comparison Views

91% willing to recommend

IBM Tivoli NetCool

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 2, 2025

IBM Tivoli NetCool and NetScaler compete in network management and optimization. NetScaler appears to have the upper hand due to its advanced traffic management and application delivery features, despite higher costs.

Features: IBM Tivoli NetCool offers customizable alerts, real-time monitoring, and a robust event management system with a focus on adaptability and scalability. NetScaler provides traffic management, load balancing, and security features such as SSL offload and application firewalls, aiming to enhance network performance.

Room for Improvement: IBM Tivoli NetCool could improve its integration capabilities and reduce setup complexity to better fit diverse environments. Additionally, enhancing user interface intuitiveness and simplifying deployment could offer significant improvements. For NetScaler, refining documentation and support responses, enhancing the GUI for more intuitive navigation, and addressing issues with specific Citrix integrations could be beneficial.

Ease of Deployment and Customer Service: IBM Tivoli NetCool utilizes a traditional deployment model with comprehensive support, though setup can be complex. NetScaler allows for quick system integration with a user-friendly approach, streamlined processes, and reliable customer service that simplifies deployment and integration.

Pricing and ROI: IBM Tivoli NetCool involves higher initial costs but offers scalability and long-term ROI for larger infrastructures. NetScaler may have more competitive initial pricing and delivers value through efficiency and performance. The investment is justified by its robust capabilities, offering a compelling option for businesses prioritizing performance optimization.

To learn more, read our detailed IBM Tivoli NetCool vs. NetScaler Report (Updated: July 2025).

IBM Tivoli NetCool vs. NetScaler

July 2025

Download the complete report

Helped 861,390 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Tivoli NetCool

Ranking in Network Management Applications

13th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

NetScaler

Ranking in Network Management Applications

5th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

107

Ranking in other categories

Application Delivery Controllers (ADC) (1st), Web Application Firewall (WAF) (14th)

Mindshare comparison

As of July 2025, in the Network Management Applications category, the mindshare of IBM Tivoli NetCool is 2.2%, up from 1.1% compared to the previous year. The mindshare of NetScaler is 1.5%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Management Applications

Featured Reviews

Petar Ganev

Senior Enterprise Monitoring Engineer at Commerzbank

Reliable for enterprise monitoring but no longer actively developed

There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Read full review

DEMİRHAN ÇAVUŞOĞLU

Cloud Consultant at Migros Ticaret A.Ş.

A tool for centralized management including inventory and sales tracking

Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Anything is possible with Tivoli. It's quite a robust system."

"It's very easy to use."

"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."

"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."

"The tool had many built-in automation capabilities."

"NetCool has a huge database that can collect and process about one million alarms a day."

"The solution has very good integration capabilities."

"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."

More IBM Tivoli NetCool pros

"We appreciate that this solution facilitates our access to Citrix internet."

"High availability, performance, and security are the main pillars. It enhances the security for accessing the applications."

"One of its most valuable features is fundamental load balancing, supporting both basic load balancing and database teams."

"The solution can be configured very granularly and has good control over security."

"Just one solution can handle thousands of users... So, it is a very convenient tool to use."

"It has helped us to increase the resiliency of the application and the performance."

"The solution is very stable."

"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."

More NetScaler pros

Cons

"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."

"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."

"The solution does not have any AI capabilities."

"The solution is too expensive."

"The installation could be simplified, and technical support could be faster."

"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."

"UI is outdated, very old legacy."

More IBM Tivoli NetCool cons

"Mastering it requires significant learning and training due to its complexity."

"Citrix ADC is a complex product, and it takes time to understand these things. But the documentation is poor, and the deployment is difficult. Integration could also be better because what I find is that you cannot easily integrate the panel in the second sector. What I have found is that in the last index, there is a limitation when getting validated. Technical support could also be better."

"Some features of Citrix ADM are available on the cloud, which could really be helpful if they were available on an on-premise version."

"We have issues with the certificates. All authorization processes need certificates, however, every three months we needed to change certificates. This process iss complicated for us because Citrix does not have a not user-friendly interface and does not off user-friendly services. This needs a lot of improvement."

"We would like the licensing model for this product to be improved, as it isn't currently very transparent. There isn't a standard package available, and each extra feature creates an additional cost."

"I would like to see them make it easier to do some of the more complex things. For example, a web re-direct requires two pieces to it. You have two ports and when people want to go to a web page, they just type in the webpage that on the backend it will redirect them to a secure link. The initial setup of that is cumbersome because you have to do it twice. There are things that can be replicated. The IP address, for example, is the same. This change would go a long way. Don't make me do it twice and don't make me have to read tons of documentation to figure out how to do it. Ease of configuration for some of the more complex processes would be a good improvement."

"It can be difficult to setup."

"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."

More NetScaler cons

Pricing and Cost Advice

"The price of the product is too expensive."

"Licensing fees are paid on a yearly basis."

"It costs around 100k for every ten servers, which is lower than similar products from other vendors."

"Customers are required to pay a licensing fee."

"The pricing for Citrix Web App and API Protection is unreasonable. I don't know the exact price, but I heard it's tens of thousands and it's a bit too much for the small country I live in."

"It is very pricey, but we get it. If you need the best, money shouldn't be a problem."

"The firewall license is included by default, with no additional costs."

"For the specific use case that my customers primarily engage with, I would give the pricing a rating of seven out of ten."

"When compared to other solutions, the cost is high."

"The solution's pricing is very high compared to its competitors."

"Ninety day free trial makes it easy to try out this solution."

"It is true that it is a bit pricey compared to newer technologies coming to the market. For example, A10 is a load balancer that does everything that Citrix can and it does a lot more than what NetScaler does when it comes to the security space, and their prices are so cheap. Every box comes with its own license and support built into it. When you compare that with NetScaler, you have to buy licenses separately, you have to buy a support agreement that is going to be separate. A small NetScaler, even if it is a VPX which is a virtual server, could cost you close to $150,000 to $200,000 dollars. So the pricing is really high."

More NetScaler pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Management Applications solutions are best for your needs.

See recommendations

861,390 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

30%

Financial Services Firm

Manufacturing Company

Educational Organization

Computer Software Company

16%

Financial Services Firm

11%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...

What do you like most about IBM Tivoli NetCool?

The tool had many built-in automation capabilities.

What needs improvement with IBM Tivoli NetCool?

The main challenge is its licensing model, which is very complicated.

What do you like most about Citrix ADC?

The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.

What is your experience regarding pricing and costs for Citrix ADC?

After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.

What needs improvement with Citrix ADC?

Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...

SolarWinds Network Configuration Manager vs IBM Tivoli NetCool

Comparisons

Compared 40% of the time

OpenText Network Node Manager vs IBM Tivoli NetCool

Compared 35% of the time

HPE Intelligent Management Center vs IBM Tivoli NetCool

Compared 24% of the time

More IBM Tivoli NetCool Competitors

HAProxy vs NetScaler

Compared 10% of the time

Microsoft Azure Application Gateway vs NetScaler

Compared 10% of the time

Fortinet FortiADC vs NetScaler

Compared 9% of the time

F5 BIG-IP Local Traffic Manager (LTM) vs NetScaler

Compared 8% of the time

NGINX Plus vs NetScaler

Compared 7% of the time

More NetScaler Competitors

Product Reports

Download IBM Tivoli NetCool product report

IBM Tivoli NetCool

June 2025

Download NetScaler product report

June 2025

Also Known As

Tivoli NetCool

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall

Overview

IBM Tivoli Netcool delivers near real-time, consolidated event management across business infrastructure, data centers, complex networks and IT domains. The software provides full management and automation to help you deliver continuous uptime of business services and applications.

IBM

One platform for a consistent application delivery and security experience because nobody has time to learn multiple systems to manage ADC deployments. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk