No more typing reviews! Try our Samantha, our new voice AI agent.

Cisco Umbrella vs Prisma Access Browser comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Secure Web Gateways (SWG)
1st
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
Prisma Access Browser
Ranking in Secure Web Gateways (SWG)
16th
Average Rating
8.0
Reviews Sentiment
4.4
Number of Reviews
4
Ranking in other categories
Enterprise Browsers (1st)
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of Cisco Umbrella is 9.5%, down from 18.0% compared to the previous year. The mindshare of Prisma Access Browser is 2.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella9.5%
Prisma Access Browser2.5%
Other88.0%
Secure Web Gateways (SWG)
 

Featured Reviews

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
reviewer2750658 - PeerSpot reviewer
Consultant Avant Vente Cybersécurité at a comms service provider with 5,001-10,000 employees
Browser security has strengthened web DLP and protects unmanaged devices from data exfiltration
SD-WAN capability is another solution, and it is not Prisma Access Browser; we do not have SD-WAN capability with Prisma Access Browser. I would like to improve the private access to do the ZTNA. I think that Palo Alto has released the versions and integrated the private access in Prisma Access Browser, but I'm not sure. The feature that is missing in Prisma Access Browser is the capability to monitor the private access where a user can access a private app with authentication, posture, and granular access. Regarding the pricing aspect, many customers find that the solution is a little bit expensive. Palo Alto should reconsider the pricing as it is a bit expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, it has been pretty helpful for what we're using it for."
"The most valuable feature for us is the DNS-based protection."
"The most valuable feature is that it secures our network against blacklisted or malicious websites."
"Cisco Talos threat intelligence significantly influences my company's ability to act against emerging threats, giving us the chance to patch our side or take precautions when zero-day vulnerabilities emerge."
"The solution is extremely stable. It has excellent performance."
"Overall, Cisco Umbrella is pretty easy to use, pretty easy to deploy, and it does what we want it to do."
"Cisco Umbrella scales incredibly with the growing needs of my organization."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"Prisma Access Browser improves security because the browser is one of the attack surfaces, it needs more security on the endpoint device and standardization of device usage, and it also helps standardize the access policy to the internet."
"Prisma Access Browser is the most capable, advanced, and flexible product."
"The most interesting use case that interests our customers is the DLP features on Prisma Access Browser; it is a great DLP solution with watermark and prevents data exfiltration."
 

Cons

"Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability. The product can only shield a small area, making it less effective for larger spaces or multiple users."
"If the virtual appliances could also gather traffic bandwidth reports, that would be great."
"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."
"This solution is difficult to configure."
"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."
"When I looked at it, it was impossible to manage app control."
"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky."
"The solution's technical support is not very good."
"In the beginning, the solution may not be very user-friendly and could be complex."
"The maturity of the product needs improvement as the implementation is very complex."
"Regarding the pricing aspect, many customers find that the solution is a little bit expensive."
"On a scale of one to 10, I would rate Palo Alto's customer service or technical support as three. Their support is very poor."
 

Pricing and Cost Advice

"Its value exceeds its pricing."
"Our costs were negotiated, and they are okay."
"You get what you pay for if you break the solution up into tiers."
"You can request an evaluation license​."
"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
"We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client."
"In my opinion, Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not"
"The price could be lower."
Information not available
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Non Profit
7%
Financial Services Firm
13%
Manufacturing Company
8%
Computer Software Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
No data available
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
What needs improvement with Prisma Access Browser?
SD-WAN capability is another solution, and it is not Prisma Access Browser; we do not have SD-WAN capability with Prisma Access Browser. I would like to improve the private access to do the ZTNA. I...
What is your primary use case for Prisma Access Browser?
We are integrators, and we do not use Prisma Access Browser for our personal use or professional use; we use Prisma Access Browser to present the solution to our customers and to try to sell this s...
What advice do you have for others considering Prisma Access Browser?
With granular policy enforcement, we can enforce policy for users, groups of users, or many domains; we can whitelist, blacklist, and in DLP, we have a main use case to block or prevent exfiltratio...
 

Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Lemonade, Rapyd, Telit Cinterion, Landry’s, Golden Nugget, Houston Rockets
Find out what your peers are saying about Cisco Umbrella vs. Prisma Access Browser and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.