We performed a comparison between Cisco Secure Email and Cisco Secure Email Threat Defense based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Does a thorough job of examining email and URLs for malicious content."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The product blocks spam emails."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"Cisco Secure Email has strong inbound services."
"The security features are valuable."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"The tech engineers are very knowledgeable."
"Cisco Secure Email Cloud Mailbox can handle a complete portfolio, which is required to protect any kind of attack coming from emails. However, it does not have advanced phishing, but it is available through Cisco. If you compare Cisco Secure Email Cloud Mailbox with the competition, in the competition you have to have one or two solutions together to address the customer's requirement, whereas Cisco Secure Email Cloud Mailbox is addressing everything, such as web domain and email protection. If there is any kind of challenge it will come across through email."
"This solution is easy to use."
"It has an efficient email filtering feature."
"Cisco has a threat mechanism called cloud-based Talos, where all the threats are inbuilt."
"The features and functionalities are much better than Microsoft's in-built Defender plan."
"On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any documentation on how to use it, and it was very easy to use. It works very smoothly. The user experience is very intuitive. They did an amazing job on that."
"Secure Email Threat Defense's scalability is good."
"The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Secure Email Cloud Mailbox, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"The XDR dashboard has room for improvement."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The pre-sales cost calculations could be more transparent."
"The user interface could be updated."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"The user interface needs some improvement to become more user-friendly. The graphics could be better. It's designed more for a technical user rather than a business user."
"We would like to see more options for the customization of content filters."
"We cannot manage multiple devices from a single UI."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"From a technical point of view, Cisco is far behind in terms of cybersecurity, and it has to improve very much."
"The tool gives false positives and it needs to be more accurate. I would like to see AI as a new feature."
"The solution is a bit expensive."
"We encounter issues while searching for missing emails."
"The pricing could always be better."
"This solution could be improved by integration with Sandbox."
"Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud."
"Cisco Secure Email Cloud Mailbox can improve by adding advanced phishing, then the solution would become the best in the market. However, this could increase the price even more. Additionally, if CES with domain protection could be added it would be an even better solution."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Cisco Secure Email Threat Defense is ranked 16th in Email Security with 11 reviews. Cisco Secure Email is rated 8.4, while Cisco Secure Email Threat Defense is rated 8.2. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Cisco Secure Email Threat Defense writes "Excellent support, reliable, and useful notification". Cisco Secure Email is most compared with Microsoft Exchange Online Protection (EOP), Trellix Collaboration Security, Fortinet FortiMail, Proofpoint Email Protection and Trend Micro Email Security, whereas Cisco Secure Email Threat Defense is most compared with Kiteworks, Microsoft Exchange Online Protection (EOP), Armorblox and Abnormal Security. See our Cisco Secure Email vs. Cisco Secure Email Threat Defense report.
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