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Cisco Secure Access vs Palo Alto Networks VM-Series comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Fortinet FortiGate offers cost-effective security with quick deployment, improving efficiency, reducing downtime, and providing a strong return on investment.
Sentiment score
5.4
Cisco Secure Access improves security and reduces costs, though further integration is needed for optimal efficiency and financial analysis.
Sentiment score
6.3
Palo Alto Networks VM-Series boosts agility, efficiency, security, and ROI, with significant cost-effective satisfaction and improved data visibility.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
At Amazon, we knew exactly how much it would cost if a fulfillment center was down for an hour.
From my point of view, the biggest return on investment when using Cisco Secure Access is the security it provides, and I believe the best word to describe it is best security, ensuring our protection.
There was a significant cost reduction.
Customers can see data within a week, indicating a quick return on investment.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate support is mostly praised for responsiveness and knowledge, though inconsistencies exist in complex cases or regions.
Sentiment score
6.5
Cisco Secure Access customer service is generally effective, with quick support, though accessing expert resources can be challenging.
Sentiment score
7.5
Palo Alto Networks VM-Series has responsive, knowledgeable support, though communication issues and high premium costs are noted by users.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
This stems from their original business in networking, integrating router and switch operations, as well as security devices.
Although Cisco is reliable, the process to raise a support ticket has become more complex, requiring specific user accounts and access to specialized platforms.
Our engineers are very satisfied with the features, technical assistance, and documentation provided by Cisco.
The support quality could be improved.
Resolving issues promptly.
They are responsive and provide high-quality assistance.
 

Scalability Issues

Sentiment score
7.0
Fortinet FortiGate offers scalability and easy integration for diverse environments, catering to businesses from small to large enterprises.
Sentiment score
6.7
Cisco Secure Access is praised for its scalability, adaptability, and seamless integration, meeting diverse organizational needs with minimal negative feedback.
Sentiment score
7.4
Palo Alto Networks VM-Series offers high scalability and adaptability, with some configuration challenges but generally positive user experiences.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
We turn the traffic to the Cisco Secure Access cloud, and we can manage and apply the policies that are necessary, making it very easy to scale the solution.
I would rate scalability at eight to nine out of ten.
Cisco Secure Access scales with the growing needs of our company.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
The solution is scalable and can easily handle an increase in the number of users.
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
 

Stability Issues

Sentiment score
7.5
Fortinet FortiGate is highly stable and reliable, excelling in continuous operation with effective network management, despite occasional update issues.
Sentiment score
7.3
Cisco Secure Access is rated highly for stability, with few experiencing minor issues that are quickly resolved.
Sentiment score
8.1
Palo Alto Networks VM-Series is highly stable, with minor issues during updates, making it a robust choice for users.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
I rate the stability of Cisco Secure Access as ten out of ten.
The solution is stable enough, and I did not experience any latency or performance issues.
I have not experienced any downtime, crashes, or performance issues.
Hardware is generally very stable.
I have not experienced any major problems or downtime.
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
 

Room For Improvement

Users express concern over Fortinet FortiGate's interface stability, functionality, performance issues, and call for improved support and features.
Cisco Secure Access needs enhanced security, global coverage, integration, better pricing, simplified support, and improved CASB functionality for user satisfaction.
Palo Alto Networks VM-Series needs UI, reporting, integration, cloud compatibility, scalable features, clear pricing, and enhanced AI capabilities.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
Modernization is needed, specifically in the enhancement of security features and functionality.
Previously, sending an email would automatically create a ticket, but now it requires accessing specific portals, making the process complicated.
Prices are high when compared to competitors, which makes it challenging to position the product with customers.
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
When managing the firewall, it involves a Strata Cloud web browser that requires improvement to enhance deployment ease and call center efficiency.
 

Setup Cost

Fortinet FortiGate offers high initial costs but competitive pricing, valued features, and flexible licensing compared to competitors.
Cisco Secure Access's high cost and complex pricing challenge competitiveness, particularly for smaller markets like Asia and Brazil.
Palo Alto Networks VM-Series offers robust security and flexible pricing but requires careful licensing for cost-effectiveness.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
Renewal prices have been surprisingly high.
Cisco is known for being a premium product, and its pricing reflects this.
The main issue with pricing is that it is higher compared to other competitors.
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust.
 

Valuable Features

Fortinet FortiGate offers robust, affordable security with user-friendly interface, centralized management, and efficient SD-WAN capabilities.
Cisco Secure Access provides robust, user-friendly security with DNS protection, ZTNA, seamless connectivity, and advanced threat protection for organizations.
Palo Alto Networks VM-Series offers advanced threat management, scalability, and security for cloud and data center environments with intuitive features.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
It eliminates the hassle of switching on VPNs and provides a direct connection to resources via Cisco Secure Access.
The main feature of interest to me and the customers is DNS security and Integrated Secure Web Control (ISWC).
The most valuable feature of Cisco Secure Access is the level of security it provides.
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
574
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (2nd), Unified Threat Management (UTM) (1st)
Cisco Secure Access
Ranking in Firewalls
17th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Secure Web Gateways (SWG) (8th), ZTNA (9th), Secure Access Service Edge (SASE) (10th)
Palo Alto Networks VM-Series
Ranking in Firewalls
12th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
65
Ranking in other categories
Advanced Threat Protection (ATP) (9th)
 

Mindshare comparison

As of September 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.7%, up from 18.6% compared to the previous year. The mindshare of Cisco Secure Access is 0.0%, up from 0.0% compared to the previous year. The mindshare of Palo Alto Networks VM-Series is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate20.7%
Palo Alto Networks VM-Series1.0%
Cisco Secure Access0.0%
Other78.3%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Vasil Blagov - PeerSpot reviewer
Easy management and security ensure reliable 24/7 connectivity
Zero Trust Network Access has helped my organization in securing standard applications because it's mandated to have it. It provides peace of mind knowing that we have that deployed in our network. Cisco Secure Access's ability to provide secure access via standard HTTP2, and optionally, QUIC protocol is good. It complies with the new standards. The impact of Cisco Secure Access on protecting my organization from phishing and ransomware threats has been good so far. We've been doing well with no threats.
RonnieYazdani - PeerSpot reviewer
User-friendly CLI and efficient dashboard streamline operations with robust security features
I find Palo Alto Networks VM-Series easy to deploy, and none of my customers have had significant complaints. My customers have high certifications provided by Palo Alto Networks. The friendly dashboard and the ability to easily command and use the CLI make Palo Alto Networks VM-Series a better product. It offers robust solutions, making it valuable to my customers.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
8%
Healthcare Company
7%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business350
Midsize Enterprise129
Large Enterprise187
By reviewers
Company SizeCount
Small Business6
Large Enterprise7
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise17
Large Enterprise25
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for Cisco Secure Access?
For what you get, it's a fair price in comparison to other products.
What is your primary use case for Cisco Secure Access?
Our main use cases for Cisco Secure Access are security and managing access.
What advice do you have for others considering Cisco Secure Access?
As a partner with Cisco, this relationship is more related to the partners agreements, which is why we are selling Ci...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the...
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
Warren Rogers Associates
Find out what your peers are saying about Cisco Secure Access vs. Palo Alto Networks VM-Series and other solutions. Updated: September 2025.
867,836 professionals have used our research since 2012.