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Cisco Secure Access vs Palo Alto Networks DNS Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Access
Ranking in Domain Name System (DNS) Security
2nd
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
75
Ranking in other categories
Secure Web Gateways (SWG) (4th), Firewalls (10th), Cloud Access Security Brokers (CASB) (3rd), ZTNA (5th), Secure Access Service Edge (SASE) (3rd)
Palo Alto Networks DNS Secu...
Ranking in Domain Name System (DNS) Security
3rd
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Domain Name System (DNS) Security category, the mindshare of Cisco Secure Access is 4.2%, down from 5.2% compared to the previous year. The mindshare of Palo Alto Networks DNS Security is 10.7%, up from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access4.2%
Palo Alto Networks DNS Security10.7%
Other85.1%
Domain Name System (DNS) Security
 

Featured Reviews

reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
Partha Dash - PeerSpot reviewer
Global Network Tech Lead at a tech vendor with 10,001+ employees
Protects against threats by quickly identifying insider risks and compromised devices
Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently. The existing system sometimes presents challenges with backbone routing, impacting productivity. An agentless approach could be more lightweight and user-friendly. Additionally, there is a need for improvement in the pricing model for support and license renewals.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integrated capabilities of Cisco Secure Access deliver significant ROI through reduced mean time to detect (MTTD) and mean time to respond (MTTR), with resource efficiency notably improved as fewer personnel are needed for triage and system management."
"The biggest return on investment from Cisco Secure Access, from my perspective, is the end usability from a client perspective."
"Cisco Secure Access has definitely helped our organization, cutting incident response time at least in half and giving us analytics that let us quickly identify devices and users so everything from headquarters contacting the base to the on-site tech removing a rogue device from the classroom network is much quicker."
"Customers spend much less time troubleshooting VPNs because ZTNA works more stably, and therefore it has become a pretty good point of sales for us as a reseller to increase our revenue at the customer level, because it's an extra layer of security that you can add to an already existing networking solution."
"We have a dedicated account team, so we've got all the people we need to engage with if there's an issue."
"The overall success of Cisco Secure Access has significantly improved my organization's security posture in terms of security and usability compared to the previous solution, which was fairly convoluted with several different hops required to log in every day from home."
"Cisco Secure Access makes it really easy for our traveling sales guys, as they can have it on their phone, iPad, and laptop, and it is fairly user-friendly for them and also easy to set up on our side."
"The best feature that Cisco Secure Access offers is a single platform where DNS security, ZTNA, and everything are in one place, all managed through a single cloud dashboard."
"This product is used in our organization to prevent all of the potential threats that we expect from the internet, including everything that can reach the end-user from the internet, and it is beneficial for us because we are in the process of migrating everything from on-premises to the cloud."
"A lot is working well."
"DNS security is required to filter out the DNS traffic, any DNS-based attacks, DNS DDoS attacks, and DNS amplification attacks."
"Palo Alto Networks DNS Security is a stable solution."
"We now have insight into our DNS requests and we can actively see how many thousands of malicious requests have gotten knocked down in the last day or week that we didn't have before. There's more insight for both security and more insight."
"The product is easy to install."
"The support team has good knowledge about the solution."
"The most valuable features of the solution are DNSSEC and the domain generation algorithm."
 

Cons

"The ease of managing Cisco Secure Access is quite challenging; it is not user-friendly, and we have to involve too much time to review the information available in the dashboard, which can be confusing."
"There are times it feels difficult to navigate and get things configured, but that is coming from a CLI perspective."
"The main issue with pricing is that it is higher compared to other competitors, making it challenging to work with customers unless they specifically request Cisco."
"There is a need for improved global coverage since the service relies on the cloud provider's data centers."
"I have had experience with customer service and technical support already. It was not very good because we always have to escalate to engineering with our problems, so the TAC cannot help us."
"The licensing is confusing."
"The licensing is a bit expensive for some features of Cisco Secure Access compared to other competitors."
"The license model can be simplified; it is a bit tricky to understand exactly which licenses you need."
"Sometimes, it blocks legitimate traffic for custom applications, requiring manual intervention."
"The number of hotfixes indicates that there are many bugs in the new releases. Comparing a few years earlier, a release contained much fewer hotfixes."
"The pricing of the Palo Alto Networks DNS Security is very high."
"I have found customer service to be quite problematic. The support is often outsourced, leading to delayed response times."
"Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently."
"Pricing is one of the areas of concern in Palo Alto Networks DNS Security since it is an expensive product. I feel that the product's pricing is an area that could be improved."
"The solution can capture more market if made more cost-competitive than Infoblox or Cisco Umbrella."
"The installation is more complex because the solution has another approach to security."
 

Pricing and Cost Advice

"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"For what you get, it's a fair price in comparison to other products."
"There is an annual license for the solution and I am satisfied with the pricing."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"The product is expensive compared to Fortinet."
"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
"It is not an expensive solution."
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915,325 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
11%
Manufacturing Company
11%
Financial Services Firm
9%
Comms Service Provider
8%
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
9%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise15
Large Enterprise41
By reviewers
Company SizeCount
Small Business6
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
The pricing is not too bad because it's per headcount with Cisco Secure Access. You check how many clients you have. If you have 500 users, then you base your pricing on that. It's still expensive ...
What is your primary use case for Cisco Secure Access?
I am dealing with Cisco Secure Access products. As a consultant and reseller, I am using it myself with Cisco Secure Access. You can have tenants with Cisco Secure Access. Tenancy is obviously part...
What advice do you have for others considering Cisco Secure Access?
The AI element of Cisco Secure Access should have better guidance on the logs. To be honest, I can't think of anything else because it's quite a robust feature. My overall review rating for Cisco S...
What needs improvement with Palo Alto Networks DNS Security?
DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet, which is where it can be improved the best. Palo Alto helps us with support, so I d...
What is your primary use case for Palo Alto Networks DNS Security?
I can describe my use cases for Palo Alto Networks DNS Security, which is used for protecting our network. I use this product, Palo Alto Networks DNS Security, with Palo Alto firewalls.
What advice do you have for others considering Palo Alto Networks DNS Security?
I don't have experience with Palo Alto Networks AutoFocus. Regarding the DNS Security, I have firewalls with the DNS Security module in the firewall. DNS Security is something we configure in our f...
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
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Find out what your peers are saying about Cisco Secure Access vs. Palo Alto Networks DNS Security and other solutions. Updated: September 2026.
915,325 professionals have used our research since 2012.