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Cisco Secure Access vs Palo Alto Networks DNS Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Access
Ranking in Domain Name System (DNS) Security
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Secure Web Gateways (SWG) (9th), Firewalls (17th), Cloud Access Security Brokers (CASB) (8th), ZTNA (9th), Secure Access Service Edge (SASE) (9th)
Palo Alto Networks DNS Secu...
Ranking in Domain Name System (DNS) Security
2nd
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Domain Name System (DNS) Security category, the mindshare of Cisco Secure Access is 5.8%, up from 1.9% compared to the previous year. The mindshare of Palo Alto Networks DNS Security is 9.4%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks DNS Security9.4%
Cisco Secure Access5.8%
Other84.8%
Domain Name System (DNS) Security
 

Featured Reviews

Vasil Blagov - PeerSpot reviewer
Easy management and security ensure reliable 24/7 connectivity
Zero Trust Network Access has helped my organization in securing standard applications because it's mandated to have it. It provides peace of mind knowing that we have that deployed in our network. Cisco Secure Access's ability to provide secure access via standard HTTP2, and optionally, QUIC protocol is good. It complies with the new standards. The impact of Cisco Secure Access on protecting my organization from phishing and ransomware threats has been good so far. We've been doing well with no threats.
Partha Dash - PeerSpot reviewer
Protects against threats by quickly identifying insider risks and compromised devices
Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently. The existing system sometimes presents challenges with backbone routing, impacting productivity. An agentless approach could be more lightweight and user-friendly. Additionally, there is a need for improvement in the pricing model for support and license renewals.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's pretty streamlined. Everything you need to find is in the GUI interface, and if you have any trouble, it's easy to navigate and get around."
"The most valuable feature of Cisco Secure Access is the level of security it provides."
"The features of Cisco Secure Access that I most prefer are easy management or manageability, and overall security."
"The firewall section for IDP is the most used for remote sites. It fits better with all the data we're collecting from the protection site and the information that we provide to another customer."
"I use this solution for securing security controls like Secure Security Control (SSC) for local Internet breakouts."
"We have a dedicated account team, so we've got all the people we need to engage with if there's an issue."
"The most valuable feature is the authentication feature."
"I rate the stability of Cisco Secure Access as ten out of ten."
"We now have insight into our DNS requests and we can actively see how many thousands of malicious requests have gotten knocked down in the last day or week that we didn't have before. There's more insight for both security and more insight."
"DNS security is required to filter out the DNS traffic, any DNS-based attacks, DNS DDoS attacks, and DNS amplification attacks."
"So, in general, it's very stable because the process to deliver new features and new releases in not so long...I rate the scalability a nine out of ten."
"The most valuable features of DNS Security include its ability to protect against command and control traffic, anonymizers, newly registered domains, and DNS tunneling."
"The product is easy to install."
"The stability is excellent and the product is very mature."
"I think it's easy to manage Palo Alto Networks DNS Security compared to other firewalls, and the feature set is really good."
"The support team has good knowledge about the solution."
 

Cons

"Cisco Secure Access can be improved with more integration; the more integrations, the better. There are always third-party products that you might have, such as Carbon Black."
"The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process."
"It is expensive."
"The way that we're using Cisco Secure Access today, it doesn't scale with the growing needs of our organization, however, if we leveraged more of the cloud services, it would fit better."
"Cisco Secure Access can be improved with more integration; the more integrations, the better. There are always third-party products that you might have, such as Carbon Black."
"In my opinion, Cisco Secure Access could be improved by potentially incorporating features that other brands have been using. I see benefits from features offered by competitors, which could enhance the Cisco experience if adapted thoughtfully."
"Throughout my experience with Cisco Secure Access, I have had some stability and reliability issues, including lagging when accessing the portal."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"I'm not really sure what needs improvement. The only hiccup I've really seen is a couple of the DNS requests get flagged as the Sophos traffic instead of DNS traffic, but that's more of their app detection in the DNS Security. I haven't really seen any issues with the DNS security."
"There should be an on-premise version of this solution."
"Sometimes, it blocks legitimate traffic for custom applications, requiring manual intervention."
"Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently."
"Pricing is one of the areas of concern in Palo Alto Networks DNS Security since it is an expensive product. I feel that the product's pricing is an area that could be improved."
"Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others."
"The scalability can be improved."
"If the tool offers improved data security, I think it would be good."
 

Pricing and Cost Advice

"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"For what you get, it's a fair price in comparison to other products."
"The product is expensive compared to Fortinet."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"There is an annual license for the solution and I am satisfied with the pricing."
"It is not an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
8%
Construction Company
7%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
Price-wise, we get a significant discount with Cisco. I actually prefer Juniper products. From a professional perspective, I prefer Palo Alto and Juniper probably more than I do anybody else. But I...
What is your primary use case for Cisco Secure Access?
I support the US government. From a customer perspective, the use cases tend to be where we are guarding edge devices that we don't have necessarily 100% positive command and control. The devices h...
What advice do you have for others considering Cisco Secure Access?
Because we operate with what could only be called a skeleton crew, a monitoring solution to the extent possible is dependent heavily on logging, which these applications allow. We do a heavy amount...
What needs improvement with Palo Alto Networks DNS Security?
DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet, which is where it can be improved the best. Palo Alto helps us with support, so I d...
What is your primary use case for Palo Alto Networks DNS Security?
I can describe my use cases for Palo Alto Networks DNS Security, which is used for protecting our network. I use this product, Palo Alto Networks DNS Security, with Palo Alto firewalls.
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
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Find out what your peers are saying about Cisco Secure Access vs. Palo Alto Networks DNS Security and other solutions. Updated: October 2025.
872,869 professionals have used our research since 2012.