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Cisco Secure Access vs Palo Alto Networks DNS Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Access
Ranking in Domain Name System (DNS) Security
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
46
Ranking in other categories
Secure Web Gateways (SWG) (5th), Firewalls (10th), Cloud Access Security Brokers (CASB) (3rd), ZTNA (6th), Secure Access Service Edge (SASE) (5th)
Palo Alto Networks DNS Secu...
Ranking in Domain Name System (DNS) Security
3rd
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Domain Name System (DNS) Security category, the mindshare of Cisco Secure Access is 5.4%, up from 4.2% compared to the previous year. The mindshare of Palo Alto Networks DNS Security is 8.7%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access5.4%
Palo Alto Networks DNS Security8.7%
Other85.9%
Domain Name System (DNS) Security
 

Featured Reviews

Kartik Amin - PeerSpot reviewer
Network Operations Engineer at Redex IT Limited
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
Andres Briceño - PeerSpot reviewer
Cybersecurity Coordinator at Pronaca
Comprehensive security protects networks effectively while support excels
The main feature of the Palo Alto Networks DNS Security protects our network from external attacks, malware, and data theft. I use the DNS Security's real-time threat intelligence, as it's a feature that works in real-time in the firewalls. Because we configured this real-time help feature in our firewalls, this feature works during internal navigation to the internet. If we have a virus or malware in our network, the firewall detects this threat and protects our network. DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet. The threat analytics has helped us because it works together with the SOC analytics and the platform manager, so this has affected our approach to zero-day vulnerabilities and threat updates. The reporting and analytics tools help provide insights into trends and threat vectors. We configured a dashboard where we can see all threat preventions and DNS Securities. If the SOC analytics detect threats or anomalies in the dashboard, we work quickly to prevent these threats.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate the stability of Cisco Secure Access as ten out of ten."
"The features of Cisco Secure Access that I most prefer are easy management or manageability, and overall security."
"Customers spend much less time troubleshooting VPNs because ZTNA works more stably, and therefore it has become a pretty good point of sales for us as a reseller to increase our revenue at the customer level, because it's an extra layer of security that you can add to an already existing networking solution."
"I believe Cisco Secure Access is the best option on the market at the moment; it is the right and recommended choice."
"It's pretty streamlined. Everything you need to find is in the GUI interface, and if you have any trouble, it's easy to navigate and get around."
"The overall success of Cisco Secure Access has significantly improved my organization's security posture in terms of security and usability compared to the previous solution, which was fairly convoluted with several different hops required to log in every day from home."
"Our security posture has improved significantly with Cisco Secure Access."
"They've protected us from threats like phishing and ransomware."
"DNS sinkhole is a valuable feature."
"The most valuable feature is DNS filtering."
"The stability is excellent and the product is very mature."
"A lot is working well."
"The most valuable features of the solution are DNSSEC and the domain generation algorithm."
"I think it's easy to manage Palo Alto Networks DNS Security compared to other firewalls, and the feature set is really good."
"The most valuable features of DNS Security include its ability to protect against command and control traffic, anonymizers, newly registered domains, and DNS tunneling."
"The support team has good knowledge about the solution."
 

Cons

"In general, I think Cisco Secure Access can be improved. I have worked a lot with Cisco Secure Connect, which is very intuitive and easy. With Cisco Secure Access, things are very complicated."
"I received support from the team for Cisco Secure Access related to web services. There were occasional delays of up to two working days."
"The licensing is confusing."
"Cisco Secure Access can be improved with more integration; the more integrations, the better. There are always third-party products that you might have, such as Carbon Black."
"Throughout my experience with Cisco Secure Access, I have had some stability and reliability issues, including lagging when accessing the portal."
"I am not using the AI assistant feature of Cisco Secure Access much yet. I think it is a little bit limited right now."
"My experience with customer support for Cisco Secure Access has been okay, but it is not very fast."
"From a licensing perspective, Cisco can improve."
"We would like to have cloud-based management."
"I have found customer service to be quite problematic. The support is often outsourced, leading to delayed response times."
"The installation is more complex because the solution has another approach to security."
"There should be an on-premise version of this solution."
"The solution’s scalability could be improved."
"Pricing is one of the areas of concern in Palo Alto Networks DNS Security since it is an expensive product. I feel that the product's pricing is an area that could be improved."
"The product is not as stable as other solutions, such as Cisco Umbrella, Infoblox, and EfficientIP."
"Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others."
 

Pricing and Cost Advice

"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"For what you get, it's a fair price in comparison to other products."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
"It is not an expensive solution."
"There is an annual license for the solution and I am satisfied with the pricing."
"The product is expensive compared to Fortinet."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"If one is very cheap and ten is very expensive, I rate the tool's price as two."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Comms Service Provider
8%
Financial Services Firm
8%
Computer Software Company
7%
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise27
By reviewers
Company SizeCount
Small Business6
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
Regarding affordability, I find the product to be reasonably priced, as we have access to a partner portal where we, as Cisco partners, can view GLP prices. From this portal, we can assess costing ...
What is your primary use case for Cisco Secure Access?
I evaluate Cisco Secure Access's AI Access feature for providing deep visibility and control over AI applications as something we have just started using, with not much experience yet. The Canva fe...
What advice do you have for others considering Cisco Secure Access?
I am using Cisco Secure Access's Hybrid Private Access feature for varying the enforcement location for ZTNA private traffic.I have integrated Cisco Identity Intelligence with Cisco Secure Access, ...
What needs improvement with Palo Alto Networks DNS Security?
DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet, which is where it can be improved the best. Palo Alto helps us with support, so I d...
What is your primary use case for Palo Alto Networks DNS Security?
I can describe my use cases for Palo Alto Networks DNS Security, which is used for protecting our network. I use this product, Palo Alto Networks DNS Security, with Palo Alto firewalls.
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
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Find out what your peers are saying about Cisco Secure Access vs. Palo Alto Networks DNS Security and other solutions. Updated: April 2026.
894,668 professionals have used our research since 2012.